POST CONSTRUCTION CLEANING · JACKSONVILLE, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%43+6.5Craft & service 20%81+16.2Value 10%77+7.7Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%93+4.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%43+6.5Craft & service 20%81+16.2Value 10%77+7.7Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%93+4.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREFirst Coast Home Pros
Better than 60% of post construction cleaning · #8 of 20
4.9★1,967 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
91%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
First Coast Home Pros for area rug cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 10 Google reviews tagged “Area rug cleaning”
Drew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Leo and his team did an amazing job. My fourth year using Home Pros for spring exterior cleaning and window cleaning. Very happy with the company.
Area rug cleaningDeep cleanPower/pressure washing+ Responsiveness+ Punctuality+ Quality
MollyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great deep cleaning! Thank you so much to the crew who cleaned for 6 hours!
Paid $500+Reasonable priceDrapes & curtain cleaningGlass & mirror cleaningOffice & workplace cleaning
Wayne15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
We've been using First Coast Home Pros for years & would not think of using any other service.
Interior & exterior window cleaningGlass & mirror cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
StephanieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Isaiah arrived on time and diligently cleaned everything perfectly. He even swapped rugs without hesitation. His professional and great attitude are to be commended.
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Great people who love to serve and met their customers cleaning needs!
Area rug cleaningUpholstery cleaning
ryanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
They were professional and well dressed. They put us at ease and worth every penny. I couldn't think of another company that gives better service. Thank you First Coast Home Pros!
Area rug cleaning
EllieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
First Coast Home Pros are the best cleaning company that I have ever utilized. They consistently go above and beyond my expectations!
Area rug cleaningGeneral carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Rich4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Area rug cleaningPower/pressure washingRooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
T4 years ago★★★★★
Rating only, no written review.
Area rug cleaningGeneral carpet cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Area rug cleaningGeneral carpet cleaningUpholstery cleaning
vs category
Blue = First, grey = post construction cleaning average
Rating over time
Price
$300+8% vs typical post construction cleaning
Bar = middle half of what customers paid · gold mark = category median.
Great price 23%Reasonable 70%Overpriced 3%Not sure 4%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%43+6.5Craft & service 20%81+16.2Value 10%77+7.7Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%93+4.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
43
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
77
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+591 / −0
Professionalism
+620 / −2
Responsiveness
+510 / −0
Punctuality
+548 / −0
Value
+436 / −1
