POST CONSTRUCTION CLEANING · JACKSONVILLE, FL
First Coast Home Pros logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%43+6.5Craft & service 20%81+16.2Value 10%77+7.7Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%93+4.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

First Coast Home Pros

Better than 60% of post construction cleaning · #8 of 20

4.9★1,967 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
91%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

First Coast Home Pros for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 5 Google reviews tagged “Office & workplace cleaning”

MollyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great deep cleaning! Thank you so much to the crew who cleaned for 6 hours!

Paid $500+Reasonable priceDrapes & curtain cleaningGlass & mirror cleaningOffice & workplace cleaning
Wayne15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We've been using First Coast Home Pros for years & would not think of using any other service.

Interior & exterior window cleaningGlass & mirror cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
T4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
J.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning

vs category

Blue = First, grey = post construction cleaning average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.88★ (73 reviews)2024-Q2: 4.82★ (107 reviews)2024-Q3: 4.87★ (76 reviews)2024-Q4: 4.90★ (100 reviews)2025-Q1: 4.81★ (96 reviews)2025-Q2: 4.91★ (104 reviews)2025-Q3: 4.99★ (92 reviews)2025-Q4: 4.96★ (74 reviews)2026-Q1: 4.92★ (84 reviews)2026-Q2: 4.95★ (91 reviews)2026-Q3: 4.86★ (65 reviews)2026-Q4: 4.95★ (19 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$300+8% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Great price 23%Reasonable 70%Overpriced 3%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%43+6.5Craft & service 20%81+16.2Value 10%77+7.7Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%93+4.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
43
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
77
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+591 / −0
Professionalism
+620 / −2
Responsiveness
+510 / −0
Punctuality
+548 / −0
Value
+436 / −1

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