Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
First Coast Home Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty98−0.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

First Coast Home Pros

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 30 post construction cleaning · 4.9★ from 1,967 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.First Coast Home Pros is better than 91% of post construction cleaning.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.First Coast Home Pros is better than 91% of post construction cleaning.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.First Coast Home Pros is better than 98% of post construction cleaning.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.First Coast Home Pros is better than 100% of post construction cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.First Coast Home Pros is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.First Coast Home Pros is better than 82% of post construction cleaning.A
82

Reviews for your job

Customers hired First Coast Home Pros for 8 kinds of job.

First Coast Home Pros for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 7 Google reviews tagged “Cleaning”

Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

The ladies were on time and worked very hard. I will definitely have Marcy and Linda back again.

Paid $200–250Reasonable priceCleaning
MLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My cottage feels so clean and fresh! Tamara and Irma did an excellent job thoroughly cleaning our house. They even cleaned my ceiling fans and blinds! They showed up on time. Very cheerful and no complaining. Wonderful job done. Will definitely use again!

CleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Glenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job in cleaning my house! Friendly, punctual and thorough. I will definitely be using your services again.

Cleaning
Wende6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Isaiah cleaned our old tile and grout flooring and the results are amazing. It’s like our home is new again! Thank you!

CleaningHome maintenance & repairsStandard cleaning+ Responsiveness+ Punctuality+ Quality
Tirzah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I just started using this service, and am already impressed. They are so personable, and they do a wonderful job! It has been a weight lifted to get the help I need by people I feel comfortable with and can trust.

CleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Stephanie3 years ago★★★★★

Rating only, no written review.

CleaningGeneral housekeepingGlass & mirror cleaning+ Punctuality+ Quality+ Professionalism
Liliana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Upholstery cleaningCleaning+ Professionalism

Price

$300+22% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 70%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing201$251–$838
Standard cleaning99$164–$247
Interior & exterior window cleaning87$183–$373
Deep clean73$238–$403
HVAC duct & vent cleaning72$131–$222
Home maintenance & repairs54$164–$705
General housekeeping50$164–$297
Window washing37—

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