Window cleaning service · Taylor, MI · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%80+20.9Value 15%97+14.8Craft & service penalty99−0.1Momentum penalty65−3.5Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 61 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 17%
4.9★★★★★48 Google reviews · 20 photos
98%five-star reviews
4.60★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Fish Window Cleaning 4.9 out of 5 based on 48 reviews, noting that the owner replied to 90% of feedback. Customers frequently describe the service as professional, punctual, and thorough, with staff often wearing shoe coverings and cleaning both interior and exterior glass, tracks, and screens. Positive comments highlight friendly communication, competitive pricing, and efficient completion of work for residential and commercial clients. One recurring criticism involves a lack of response to initial phone inquiries, where a customer reported not receiving a return call after providing service details.
Google rating: 4.9 out of 5 from 48 reviews (98% five-star).
Reviews on this page: 48 Google reviews (42 with written comments, 1 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: August 4, 2026.
Service: Gutter Cleaner serving Taylor, Michigan.
Data from Google, last updated October 29, 2026.
Score profile vs other gutter cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Fish Window CleaningGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fish Window Cleaning: 88/100 on this factor. Category median: 94.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fish Window Cleaning: 80/100 on this factor. Category median: 96.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fish Window Cleaning: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fish Window Cleaning: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fish Window Cleaning: 65/100 on this factor. Category median: 100.B
65
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
4.9of 5
5 stars4798%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
99%praise
Praise7099%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price117%
Reasonable583%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2231%
Staff & attitude1927%
Would recommend1115%
Speed & response913%
Price & value68%
Communication23%
Honesty & trust23%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We have used Fish Window Cleaning the past two springs and they do an excellent job.”
“They were professional, clean (they wore shoe coverings), and very friendly.”
“We highly recommend them (Katie) if you’re in need of a window cleaning service.”
“Very responsive to web inquiries & a request for a quote.”
“Highly recommend them since they are professional and have competitive pricing.”
“They were professional and answered all of my questions.”
“Very reliable business, they do a great job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fish Window Cleaning for 3 kinds of job. Pick one to see what they paid and said.
JJoeLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
We have used Fish Window Cleaning the past two springs and they do an excellent job. They showed up at the scheduled time and completed cleaning all of our windows and doors in good order. We highly recommend Fish Window Cleaning!
GGLCLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
We love fish window + Katie! They do a great job keeping our office looking it’s best!
JJamie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very responsive to web inquiries & a request for a quote. We just had our first window cleaning at our office. FISH cleaned the outside & inside of the exterior glass and the MANY panels inside. The windows look amazing!
CCarol8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
So happy with the results. Katie and Anthony were very efficient!! I swear my windows have never looked cleaner. I had to look twice to see if my windows were closed or open💜
SSALocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Though I had to wait due to weather, they finally got here and cleaned (crank out windows) inside, outside, tracks, and screens. They were professional, clean (they wore shoe coverings), and very friendly. I would definitely recommend!
Reasonable priceInterior & exterior window cleaningService not listed
GGeraldine13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Katie is very professional, does superb work , and goes out of her way to make sure that you’re satisfied with her work.
We have used Fish Window Cleaning the past two springs and they do an excellent job. They showed up at the scheduled time and completed cleaning all of our windows and doors in good order. We highly recommend Fish Window Cleaning!
Response from the owner · a year ago
Thank you, Joe, for your outstanding recommendation! We are always excited to hear that our customers love our work, reliability, and how efficient we are.
G
GLC LandscapingLocal Guide · 24 reviewsiTotal number of Google reviews GLC has written across all businesses on Google Maps, not just this one.
We love fish window + Katie! They do a great job keeping our office looking it’s best!
Positive: Responsiveness, Quality, Professionalism, Value
Services: Interior & exterior window cleaning
Response from the owner · 3 months ago
Thank you, GLC Landscaping! We're delighted to hear that you're pleased with the work Katie and the team are doing to keep your office looking fantastic. Your support means a lot to us, and we're thrilled to be part of your community.
P
Patrick Clemens4 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Thank you, Patrick! We're delighted to hear that you find our business reliable and that you're pleased with our work. Your support means a lot to us, and we're grateful to have you as part of our community. Looking forward to serving you again!
J
Jamie Baize6 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Very responsive to web inquiries & a request for a quote. We just had our first window cleaning at our office. FISH cleaned the outside & inside of the exterior glass and the MANY panels inside. The windows look amazing!
Thank you, Jamie! We're delighted to hear that you had a fantastic experience with our window cleaning service. It's wonderful to know that our team was responsive and that your office windows are sparkling both inside and out. We truly appreciate your support and look forward to serving you again in the future!
C
Carol D8 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
So happy with the results. Katie and Anthony were very efficient!! I swear my windows have never looked cleaner. I had to look twice to see if my windows were closed or open💜
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 5 months ago
Thank you so much, Carol! We're delighted to hear that you're thrilled with the results and that Katie and Anthony made such a positive impression. It's wonderful to know your windows are sparkling like never before. We appreciate your kind words and look forward to serving you again in the future!
M
Matt TrederLocal Guide · 37 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Though I had to wait due to weather, they finally got here and cleaned (crank out windows) inside, outside, tracks, and screens. They were professional, clean (they wore shoe coverings), and very friendly. I would definitely recommend!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning, Service not listed
Response from the owner · 5 months ago
Thank you, SA, for your wonderful review! We're delighted to hear that you appreciated our team's professionalism and friendliness, even with the weather delay. It's great to know that our attention to detail, like wearing shoe coverings, made a positive impression. Your recommendation means a lot to us, and we're grateful to have you as part of our community!
G
Geraldine Witowski13 reviewsiTotal number of Google reviews Geraldine has written across all businesses on Google Maps, not just this one.
Katie is very professional, does superb work , and goes out of her way to make sure that you’re satisfied with her work.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 6 months ago
Thank you, Geraldine! We're delighted to hear about your wonderful experience with Katie. Her dedication to providing exceptional service and ensuring customer satisfaction is truly commendable. We appreciate your kind words and look forward to welcoming you back soon!
D
Denise Slone5 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Fish Window Cleaning was recommended to me and I called them twice. Both times, I gave them my information and service request. I never received a return phone call. Unfortunate and surprised by their business practice. I found a local company and happy with their quick response, quote and service. Outstanding!
Services: Interior & exterior window cleaning
Response from the owner · 6 months ago
Thank you for bringing this to our attention, Denise. It seems we unfortunately missed your call and getting back to you slipped through the cracks this busy season. We sincerely apologize for the oversight; this is not typical for us. Your feedback is valuable, and we'll use it to improve our service. We're glad you found a company that met your needs and appreciate you giving us a chance.
B
Beverly Fields3 reviewsiTotal number of Google reviews Beverly has written across all businesses on Google Maps, not just this one.
Fish was so professional and thorough. They were knowledgeable and fast. They were clean and honest. I love the way my windows looked when they were completed.
Thanks Katie.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · a year ago
Thank you, Beverly! We're delighted to hear that Fish provided such a professional and thorough service. It's wonderful to know you loved the way your windows turned out. We appreciate your kind words and look forward to serving you again in the future!
