Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ logo

Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ

Massage spa · Newark, NJ · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%68+16.5Value 14%31+4.4Replies to reviews 7%43+3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 8 stretching studiosPosition by Experts Score among all companies we track in this category. · better than 14%
4.7 ★★★★★ 182 Google reviews · 13 photos
87%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Oct 2026latest review

Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ at a glance

Google reviewers rate Fit 2 Stretch 4.7 out of 5 based on 182 reviews. Many customers praise the deep tissue massage and stretch therapy services, noting effective pain relief, clean facilities, and reasonable pricing. However, several low-star reviews highlight significant communication issues, including last-minute appointment cancellations, unresponsive staff, and difficulties resolving billing or membership disputes.

  • Google rating: 4.7 out of 5 from 182 reviews (87% five-star).
  • Reviews on this page: 182 Google reviews (142 with written comments, 2 with photos).
  • Owner responses: the business replied to 8% of reviews.
  • Most recent review: October 3, 2026.
  • Service: Stretching Studio serving Newark, New Jersey.

Data from Google, last updated November 5, 2026.

Score profile vs other stretching studios

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction67Reliability68Craft & service100Value31Momentum100Replies to reviews43Satisfaction: 67 (median 91)Reliability: 68 (median 85)Craft & service: 100 (median 100)Value: 31 (median 85)Momentum: 100 (median 100)Replies to reviews: 43 (median 51)
This companyStretching Studios median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ: 67/100 on this factor. Category median: 91.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ: 68/100 on this factor. Category median: 85.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ: 31/100 on this factor. Category median: 85.D
31
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fit 2 Stretch (Massage & Stretch Therapy) Somerset, NJ: 43/100 on this factor. Category median: 51.C
43

Bar = this company · dark tick = category median.

Star ratings

182 Google reviews we collected

  • 5 stars15887%
  • 4 stars116%
  • 3 stars32%
  • 2 stars00%
  • 1 star105%

Praise vs complaints

Phrases our text analysis found in 142 written reviews

  • Praise12693%
  • Complaints97%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price125%
  • Reasonable250%
  • Overpriced125%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4332%
  • Quality & results3526%
  • Would recommend3022%
  • Speed & response107%
  • Price & value107%
  • Communication54%
  • Honesty & trust21%

What customers talk about

We read 142 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Maggie is an incredible & kind masseuse, and the prices are so reasonable.”
    “Terrible service, Lack of communications, unprofessional Massage.”
  • “My wife and I had an amazing experience at this massage place!”
    “It is a terrible!”
  • “We highly recommend this place and will definitely return!”
  • “I had a horrible exercise induced injury on my trap/neck and Fit 2 Stretch was able to help me the same day I called.”
  • “The prices were also very reasonable for the quality of the treatments.”
  • “She was attentive and listened to me but also knew exactly what to do.”
  • “Trust me you won’t be disappointed.”

People customers mention

  • Maggie 9 reviews
  • Freda 6 reviews
  • Groupon 5 reviews
  • Region 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Calianne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My son had a great experience at Fit 2 Stretch. As an athlete his muscles were very sore and tight and Maggie was able to relax his muscles and alleviate his pain.

Reasonable priceService not listed
NancyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

If you are looking for a masseuse, please check out Fit 2 Stretch!! For nearly 2 years, I have been seeing Maggie once a month and I actually have an appointment tonight. As long as I live in this area, I'll keep going. Maggie is an incredible & kind masseuse, and the prices are so reasonable.

Great price
Esah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fit 2 Stretch is AWESOME!!! From the first call to schedule and appointment, they were so professional and accommodating. My son really enjoyed his treatment.

diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. I had a deep tissue massage and it was super good. The therapist constantly asked if the pressure is okay and how I am feeling. 100% recommend

FrankLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Terrible service, Lack of communications, unprofessional Massage. Covers your face .

OverpricedService not listed
Randy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent place to make your body feel new again.The staff are very friendly and helpful and the environment is very clean.

Photos

Customer reviews

4.7 ★★★★★ 182 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Calianne Ryan6 reviewsTotal number of Google reviews Calianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son had a great experience at Fit 2 Stretch. As an athlete his muscles were very sore and tight and Maggie was able to relax his muscles and alleviate his pain.

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Payment method: Cash
NancyLocal Guide · 15 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are looking for a masseuse, please check out Fit 2 Stretch!! For nearly 2 years, I have been seeing Maggie once a month and I actually have an appointment tonight. As long as I live in this area, I'll keep going. Maggie is an incredible & kind masseuse, and the prices are so reasonable.

  • Price assessment: Great price
Esah Dublin6 reviewsTotal number of Google reviews Esah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fit 2 Stretch is AWESOME!!! From the first call to schedule and appointment, they were so professional and accommodating. My son really enjoyed his treatment.

diana di3 reviewsTotal number of Google reviews diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. I had a deep tissue massage and it was super good. The therapist constantly asked if the pressure is okay and how I am feeling. 100% recommend

Justin D Burton3 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing stretch and massage. Keisha is incredible!

  • Price assessment: Reasonable price
  • Services: Service not listed
Frank KaderLocal Guide · 10 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Terrible service, Lack of communications, unprofessional Massage. Covers your face .

  • Price assessment: Overpriced
  • Services: Service not listed
Response from the owner · a year ago

Hi Frank, Thank you for your feedback. We are licensed professionals that follow proper draping protocols. It sounds like we’re way too professional for your standards. My suggestion is to try a facility that don’t require you to follow a professional standard. We provide quality massages that heals and promotes relaxation . Fit2Stretch Team

Randy Jaquez11 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent place to make your body feel new again.The staff are very friendly and helpful and the environment is very clean.

Rimshah Jalil7 reviewsTotal number of Google reviews Rimshah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience! Maggie was awesome. Nice and clean place.

Sadaf Momin9 reviewsTotal number of Google reviews Sadaf has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got my massage from Maggie and she was excellent at what she did. Will definitely come back again!

Ashley D'Souza4 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maggie is truly the BEST! I’ve been getting massages from her since October, and every experience has been nothing short of amazing. I always leave feeling refreshed—both physically and mentally. The environment is warm, welcoming, and incredibly calming. Highly recommend!

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