Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers praise Fit 'N' Furry for its friendly staff, clean facilities, and consistent communication, including daily photo updates and tailored training programs. Customers appreciate the convenience of drop-off and the variety of services, such as daycare, boarding, and grooming. However, some low-star reviews cite frustrations with unresponsive registration processes, unclear pricing, and isolated incidents involving pet health or cleanliness.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
749 Google reviews we collected
Phrases our text analysis found in 529 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 529 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The employees are genuinely concerned and caring about our fur babies and we so appreciate that.”
“I was caught in weekend traffic and communicated my situation clearly, but the staff's persistent calls felt unnecessary and unprofessional.”
“We will definitely be going back to her and highly recommend her to anyone looking for a skilled and thoughtful dog trainer.”
“We would not recommend this place and will not be going back.”
“We took our new puppy to the Saturday morning puppy socialization and had a great experience each time.”
“Bottom line this place made us feel like our dog is a bully because of what she looks like and panders terrible stereotypes.”
“We love dropping them off because it is so quick and easy.”
“…atedly calling me with increasing threats of monetary penalties if I was late picking him up.…”
“The training and socialization my dog received was worth every penny!”
“Buyer beware - this dog boarding facility has shady business practices and has overcharged me the past 3 times my dog has stayed with them.”
“Staff was freindly and seem to genuinely love animals.”
“Not impressed, very misleading when we went to do the tour, they did not disclose that the lodging fee was not included in the activity packages, that…”
“Did the 1 week boarding with training and everything went great with consistent communication and updates throughout.”
“Lack of communication, updates or even attention to our senior dog was very clear.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Fit 'N' Furry Pet Resort & Training Center for 8 kinds of job. Pick one to see what they paid and said.
Very friendly staff and spotless environment. Such a peace of mind that you know your pet is well cared for. I highly recommend Fit n Furry!
My Shibas were happy to come home, but they were happy. I was relaxed. Location was convenient. They have a number of packages. They were organized. Staff was friendly and efficient. I was very 🙏 grateful.
We took our new puppy to the Saturday morning puppy socialization and had a great experience each time. Marie led the class well and really tailored the experience to each puppy and what they needed. Highly recommend the experience.
Lewis, our furry welsh terrier stayed for 4 nights. We got report cards every day with pictures. We had him washed with nail trim on last day. This is our second stay with fit and furry. He looked really happy when we arrived for pickup. Staff was freindly and seem to genuinely love animals. Love that part the most!
They did something to my dog. He shakes when it's dinner time, never did before, is now exhibiting excessive anxiety. They also gave me food back that I gave them to feed him, he shouldn't have had any left if they were feeding him properly.
Mary was great! Otis learned a lot within 1 week and we’re very happy with his progress and look forward to continue to keep up his training at home!
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 32 | — |
| Dog daycare | 25 | — |
| Other pet boarding | 25 | — |
| Dog boarding with training | 25 | — |
| Dog grooming | 24 | — |
| Dog training | 19 | — |
| Cat boarding | 5 | — |
| Dog walking | 2 | — |
4.7 ★★★★★ 749 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great spot
Thank you for sharing your positive experience, Kristen. It’s wonderful to know you consider Fit 'N' Furry a great spot for pets. Your kind feedback is truly appreciated. At your Services, Raul Barrera Senior Guest Experience [email protected]
Very friendly staff and spotless environment. Such a peace of mind that you know your pet is well cared for. I highly recommend Fit n Furry!
Thank you for sharing your wonderful feedback, Benjamin. It’s great to hear that our team’s friendliness and attention to cleanliness made such a positive impression. Knowing you feel peace of mind when your pet is with us means a lot. Your recommendation is truly appreciated! At your Services, Raul Barrera Senior Guest Experience [email protected]
My Shibas were happy to come home, but they were happy. I was relaxed. Location was convenient. They have a number of packages. They were organized. Staff was friendly and efficient. I was very 🙏 grateful.
Thank you for sharing your experience and for your kind words about our staff and organization. It’s wonderful to hear that your Shibas were happy and that you felt relaxed while they stayed with us. We’re glad our convenient location and package options met your needs, and we truly appreciate your feedback. At your Services, Raul Barrera Senior Guest Experience [email protected]
We took our new puppy to the Saturday morning puppy socialization and had a great experience each time. Marie led the class well and really tailored the experience to each puppy and what they needed. Highly recommend the experience.
Thank you so much for sharing your positive experience with our Saturday morning puppy socialization sessions. It’s wonderful to hear that Marie was able to create a welcoming and personalized environment for your puppy. We truly appreciate your recommendation and are delighted that you enjoyed your time with us. At your Services, Raul Barrera Senior Guest Experience [email protected]
Lewis, our furry welsh terrier stayed for 4 nights. We got report cards every day with pictures. We had him washed with nail trim on last day. This is our second stay with fit and furry. He looked really happy when we arrived for pickup. Staff was freindly and seem to genuinely love animals. Love that part the most!
It’s wonderful to hear that Lewis enjoyed his stay with us again. We appreciate your feedback about the daily report cards and photos—it’s great to know these help you feel connected while he’s here. Thank you for noticing the care from our team and for trusting Fit 'N' Furry Pet Resort & Training Center for his visits. We loved having him with us and hope to welcome you both again in the future! At your Services, Raul Barrera Senior Guest Experience [email protected]
Great place to socialize your dogs
Glad to hear your dogs enjoyed socializing here. Thank you for highlighting this aspect of Fit 'N' Furry Pet Resort & Training Center. We appreciate your feedback and hope to welcome you and your pups again soon! At your Services, Raul Barrera Senior Guest Experience [email protected]
They did something to my dog. He shakes when it's dinner time, never did before, is now exhibiting excessive anxiety. They also gave me food back that I gave them to feed him, he shouldn't have had any left if they were feeding him properly.
Thank you for taking the time to share your feedback. We take all guest feedback seriously and welcome the opportunity to learn more about your concerns. You may contact the center or reach me directly at [email protected]. Thank you again for your feedback.
Mary was great! Otis learned a lot within 1 week and we’re very happy with his progress and look forward to continue to keep up his training at home!
It's wonderful to hear how much Otis progressed in such a short time! Thank you for sharing your experience with Fit 'N' Furry Pet Resort & Training Center and for trusting us with his training. We’re thrilled you’re happy with his results and wish you continued success as you work on his skills at home! Warm regards, Raul Barrera Senior Guest Experience [email protected]
Did the 1 week boarding with training and everything went great with consistent communication and updates throughout.
It is wonderful to hear that the week-long boarding with training went smoothly, and that you appreciated the regular updates and communication. Thank you for sharing your experience and for trusting Fit 'N' Furry Pet Resort & Training Center with your pet's care. We hope to welcome you and your furry friend back again in the future! At your Services, Raul Barrera Senior Guest Experience [email protected]
We always board our very old cat there and she’s always in tip top shape when we pick her up. The employees are genuinely concerned and caring about our fur babies and we so appreciate that. I highly recommend Update since google wants another review. Once again my old cat did just fine. We highly recommend this lovely place with the sweetest employees. I thoroughly trust them with my soon to be 23 year old cat. She always comes home just like she was never there. It probably helps that she is pretty adaptable. And just wants scritches and treats. Do not hesitate to use this place if you need to safely board your pet without worries. Thank you Fit N Furry! Another review of our cat’s 2nd favorite place! We cannot thank the staff enough because they truly care and we are able to travel not stressed about our old cat. The staff love her and it shows because she comes home right back to her usual routine. Highly recommend Fit N Furry!
Thank you so much for sharing your experience and for trusting us with the care of your beloved cat. It means a lot to know that our team's dedication and compassion make a difference for both you and your furry family member. Your kind words and recommendation are truly appreciated. At your Services, Raul Barrera Senior Guest Experience Acquisition Specialist [email protected]
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
