Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers for Five Star Automotive Repair in Moreno Valley, CA, report a 5/5 rating from 527 reviews, with the owner replying to 12% of them. Customers frequently cite quick turnaround times, clear communication, and fair pricing for services like AC repairs, battery replacements, and general diagnostics. While many describe the staff as honest and helpful, a minority of low-star reviews criticize the shop for failing to honor warranties, providing inconsistent quotes, and leaving customers waiting without status updates.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
527 Google reviews we collected
Phrases our text analysis found in 455 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 455 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The gentleman at the front was very helpful and straightforward with everything that was performed.”
“Its not often you find a honest and reliable mechanic, I'm glad my co worker referred five star to me.”
“After looking around for a good mechanic i was met with lots of shady places.”
“Five star automotive repairs are very affordable and very helpful to affordable customers.”
“Didn’t over charge or try to sell me anything I didn’t need.”
“Highly recommend considering them for your auto repair needs.”
“Was quick and showed me exactly what was wrong and how to fix it would gladly come again”
“First time here, great service, great communication!”
“Terrible experience.”
“They explained the process clearly, kept me updated, and got the job done right.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Five Star Automotive Repair for 8 kinds of job. Pick one to see what they paid and said.
Was quick and showed me exactly what was wrong and how to fix it would gladly come again
Five star has serviced all my vehicles they are the absolute best won't take my cars anywhere else. We love Joseph and his crew. Thank you my friends for all you do.
I needed help with my AC system and the team was able to get me in same day! The gentleman at the front was very helpful and straightforward with everything that was performed. Highly recommend considering them for your auto repair needs.
Joe and his team were very helpful! Called to have my car looked at and was able to bring it in an hour later. They diagnosed the issue and ordered parts to fix it. Once parts came in, they had my car back to me within a day of dropping it off. Joe also found issues with my battery, checked to see if it was under…
Five star automotive repairs are very affordable and very helpful to affordable customers. Very nice people 👍
We’ve been coming to FIVE STAR automotive repair for over 10 years. Every problem with our vehicles we’ve always brought them to this location to get fixed. Very reliable on everything and very informative. The owners name is Joe and he’s ur guy for all questions regarding ur vehicle with issues. Another mechanic on…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 62 | — |
| Auto engine diagnostic | 31 | — |
| Oil change | 30 | — |
| Brakes | 25 | — |
| Electrical repair | 24 | — |
| Air conditioning | 24 | — |
| A/C installation & repair | 23 | — |
| Steering & suspension repair | 19 | — |
5.0 ★★★★★ 527 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Was quick and showed me exactly what was wrong and how to fix it would gladly come again
Five star has serviced all my vehicles they are the absolute best won't take my cars anywhere else. We love Joseph and his crew. Thank you my friends for all you do.
I needed help with my AC system and the team was able to get me in same day! The gentleman at the front was very helpful and straightforward with everything that was performed. Highly recommend considering them for your auto repair needs.
Joe and his team were very helpful! Called to have my car looked at and was able to bring it in an hour later. They diagnosed the issue and ordered parts to fix it. Once parts came in, they had my car back to me within a day of dropping it off. Joe also found issues with my battery, checked to see if it was under warranty, and then had it replaced without any extra fees for it.
Five star automotive repairs are very affordable and very helpful to affordable customers. Very nice people 👍
Amazing quick service being a first time customer 10/10
First time here, great service, great communication!
We’ve been coming to FIVE STAR automotive repair for over 10 years. Every problem with our vehicles we’ve always brought them to this location to get fixed. Very reliable on everything and very informative. The owners name is Joe and he’s ur guy for all questions regarding ur vehicle with issues. Another mechanic on site is Gus, he’s another very reliable with all questiones .
Joe and staff are very helpful and knowledgeable. Been a customer for some time now. Its not often you find a honest and reliable mechanic, I'm glad my co worker referred five star to me. Forever a customer
Great communication and great service. Went in for what I thought was one leak and they found 3, were upfront about the findings and cost, and charged a fair price for all the work. Would definitely recommend and I’ll be back the next time I need some work done.
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
