Analyzing 6,754,1436.8M ReviewsFor 19,11119.1K Experts

Experts Reviews · Company report
Five Star Garage Door Repairs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%47+11.4Value 14%96+13.6Replies to reviews 7%32+2.3Craft & service penalty99−0.1Momentum penalty82−1.8Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Five Star Garage Door Repairs

North Olmsted, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 35 dog door installation services · 4.6★ from 299 Google reviews

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Report card

Percentile vs other dog door installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Five Star Garage Door Repairs is better than 65% of dog door installation services.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Five Star Garage Door Repairs is better than 47% of dog door installation services.C
47
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Five Star Garage Door Repairs is better than 99% of dog door installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Five Star Garage Door Repairs is better than 96% of dog door installation services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Five Star Garage Door Repairs is better than 82% of dog door installation services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Five Star Garage Door Repairs is better than 32% of dog door installation services.D
32

Reviews for your job

Customers hired Five Star Garage Door Repairs for 3 kinds of job.

Five Star Garage Door Repairs for garage door consultation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Garage door consultation”

Armando4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★

Called same day was out with in 45 min to replace my garage spring. Awesome and fast service!

Reasonable priceGarage door consultationGeneral repairs & installation
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Abud came took care of business efficiency and was on his way. God bless you!🙏🏼 Great prices, would highly recommend to others to use Five Star!!

Great priceGarage door consultationGeneral repairs & installation
DeirdreLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jason, was courteous & professional

Great priceGarage door consultation
Ashish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, identified the problem and solved it. Very reasonable and prompt so highly recommend

Great priceGarage door consultationGeneral repairs & installation
SHANNONLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The company was quick to respond to our call and put us on the calendar immediately the same week. My tech, Jason, arrived on time at the time he said he would. Got to work and quickly assessed the issue. He was quick in repair and was out the door in less than 30 minutes. Even said sorry, I'm usually quicker than this 😳 Great service.

Not sureGarage door consultationGeneral repairs & installation
scot6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Happy to share experience with Jason from Five Star Garage Door Service. They came the same day I called for evaluation and scheduled my work for the next day. Jason did a great job arriving on time, explaining my options, and replacing my old garage door opener. Couldn't ask for better communications, courtesy,…

Reasonable priceGarage door consultation
OmarLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Recently had 3 garage doors taken down and new ones installed . Gentleman that came out was professional , very knowledgeable and gave me a great deal . I felt as if he cared more about satisfaction than anything else .Replaced my garage lights for free as well . Thanks again would recommend 5 stars

Great priceGarage door consultationCustomer supportGeneral repairs & installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 50%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation25—
Garage door consultation7—
Customer support6—

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