How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%84+49.3Reliability 26%78+20.3Value 15%95+14.5Craft & service penalty98−0.2Momentum penalty39−6.1Experts Score= 78Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREFive star pool and spa service
Mission Viejo, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 27 pool maintenance services · 4.9★ from 46 Google reviews
Report card
Percentile vs other pool maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Five star pool and spa service for 8 kinds of job.
Five star pool and spa service for wall brushing
Clear ✕All 10 Google reviews tagged “Wall brushing”
Did my own care for our 17 yr old pool, but I could never get it balanced correctly, so consequently it never looked sparkly. Lots of calcium and scale, we just learned to live with. Now that I’m 75, I figured it was time for the pros but who? I got a referral from a pool supply and boy, am I glad they connected…
Five Star Pool and Spa Service is by far the best local option for pool care! We have been with this company for a long time now and don't have a single complaint. The service has always been consistent, reliable, and definitely worth the value we pay. We highly recommend this company to all of our friends and family!
excellent service and good treatment, I recommend it😍😍
After years with a local competitor I decided to try a new company since my pool had not been looking so great. I’m glad I made the switch.
5 star helped me restore my old pool I had some broken tiles. My pool now looks like new and it’s ready for summer .
I contacted them via text. I soon got a call back and had appointment set. I soon met with Israel he was professional and honest with prices. He fixed my pool to be honest the pools was now more of a pond. I’m glad I contacted this company. You get what you pay for. I’d definitely recommend to anyone who is looking for professional pool services.
Had a pool party and needed my pool desperately cleaned, he came to the rescue and saved the day ! Only pool service I will ever use again super friendly and professional
I have called several pool companies prior getting my pool cleaned and when I met Isreal I knew instantly that he was honest and can be very dependable… I was not wrong! He handled my pool with great care and took stride on making sure the job gets done and he did so!! I recommend anybody looking for pool service.
Israel helped me out.Very professional service, my pool was basically a swamp. He explained the cleaning process thoroughly and left my pool Crystal clear!!! Highly recommend this service
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Filter cleaning | 12 | — |
| Vacuuming | 12 | — |
| Water treatment | 12 | — |
| Swimming pool summerization | 11 | — |
| Wall brushing | 10 | — |
| Tile brushing | 9 | — |
| Leaf traps | 8 | — |
| Netting | 7 | — |
