Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
Google reviewers rate Five Star Pool and Spa Service 4.9 out of 5 based on 46 reviews, with the owner not replying to any feedback. Customers frequently highlight the provider's punctuality, clear communication regarding equipment and water treatment, and fair pricing for services like deep cleaning and filter replacement. While most praise the professional and honest approach, a single negative review describes the service as rude and unprofessional.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bar = this company · dark tick = category median.
46 Google reviews we collected
Phrases our text analysis found in 33 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This guys is amazing knows his work definitely recommended”
“The service provided has been great and very professional.”
“Israel Flores does a fantastic job keeping my pool in top shape.”
“He is very honest with what your pool needs and you do not feel like he is just trying to sell you something.”
“His prices are reasonable and fair for the services you receive and I know I can count on him.”
“Whenever I have had questions regarding my pool equipment, they have always been answered promptly and effectively, resulting in successful solutions.”
“He explained everything clearly and made sure I knew exactly what services I was paying for.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Five star pool and spa service for 8 kinds of job. Pick one to see what they paid and said.
I wanted to take a moment to share my positive experience with Five Star Pool and Spa Service. The service provided has been great and very professional. Whenever I have had questions regarding my pool equipment, they have always been answered promptly and effectively, resulting in successful solutions. Thank you…
We called Isreal, from 5 Star Pool and Spa, after dealing with a prior pool service. He is extremely knowledgeable with pools (equipment, water treatment, etc). He is very honest with what your pool needs and you do not feel like he is just trying to sell you something. He has great follow-through and follow-up to…
So glad we met Israel. The pool has not been as clean in years. Best pool service we have ever had.
Israel has been servicing my pool since we built it almost 3 years ago. Top notch service and attention to detail. Highly recommend. His prices are reasonable and fair for the services you receive and I know I can count on him.
Did my own care for our 17 yr old pool, but I could never get it balanced correctly, so consequently it never looked sparkly. Lots of calcium and scale, we just learned to live with. Now that I’m 75, I figured it was time for the pros but who? I got a referral from a pool supply and boy, am I glad they connected…
Five Star Pool and Spa Service is by far the best local option for pool care! We have been with this company for a long time now and don't have a single complaint. The service has always been consistent, reliable, and definitely worth the value we pay. We highly recommend this company to all of our friends and family!
| Job | Reviews | Category typical |
|---|---|---|
| Filter cleaning | 12 | — |
| Vacuuming | 12 | — |
| Water treatment | 12 | — |
| Swimming pool summerization | 11 | — |
| Wall brushing | 10 | — |
| Tile brushing | 9 | — |
| Leaf traps | 8 | — |
| Netting | 7 | — |
4.9 ★★★★★ 46 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Israel Flores does a fantastic job keeping my pool in top shape. He's the best!
I wanted to take a moment to share my positive experience with Five Star Pool and Spa Service. The service provided has been great and very professional. Whenever I have had questions regarding my pool equipment, they have always been answered promptly and effectively, resulting in successful solutions. Thank you for the consistent support and professionalism. I appreciate the reliable assistance every time.
He is rude and unprofessional. I will not recommend him to anyone.
I love the pool!!
We called Isreal, from 5 Star Pool and Spa, after dealing with a prior pool service. He is extremely knowledgeable with pools (equipment, water treatment, etc). He is very honest with what your pool needs and you do not feel like he is just trying to sell you something. He has great follow-through and follow-up to make sure everything is running properly after he finishes the job. Our pool was a mess and he repaired our pump and made our pool sparkling blue again. I would highly recommend his service. Thank you Israel for everything!
This guy's are amazing great work gracias Israel
So glad we met Israel. The pool has not been as clean in years. Best pool service we have ever had.
Israel has been servicing my pool since we built it almost 3 years ago. Top notch service and attention to detail. Highly recommend. His prices are reasonable and fair for the services you receive and I know I can count on him.
Great service Highly recommended Pool service
Everything was just like imagined. Perfect pool.
Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
