Plumbers · Atlanta, GA

Is Fix & Flow Plumbing Co. any good?

Our verdict: solid, not standout — #45 of 90 plumbers, better than 50%. Customers single out its craft & service and track record; accountability is where it trails.

👍 Strengths

Craft & service — better than 71% of peers

Track record — better than 71% of peers

👎 Watch-outs

Momentum — 29th percentile

Value — 28th percentile

Accountability — 25th percentile

Price $$$$: 94% above typical

Fix & Flow Plumbing Co. for water heater installation

Clear ✕

41 customers reviewed a water heater installation job here and rated it 4.63★. Most paid $1,000+ (category typical: $1.2k–$2.4k). For this job it ranks #78 of 81 plumbers we track.

All 41 Google reviews tagged “Water heater installation” · showing 20

★★★★★ Ed · Edited 4 hours ago

I work in a 97 year old building where the unexpected is the norm with a project like a toilet replacement. Brian works so hard and patiently made adjustments when new hurdles arose. The end product was of the highest quality and workmanship.

Paid $1,000+Reasonable priceWater heater installationToilet installation
★★★★★ richard · Edited 2 weeks ago

When they leave, the problem has a solution. They offer advice beyond the immediate problem. Friendly and knowledgeable. Call before they come to say they are on the way. Have used them multiple times and no disappointments.

Paid $400–600OverpricedPlumbing leak detectionWater heater installation
★★★★★ Wei · 2 weeks ago

Good response time, good communication, and quick turn around. Professional installation.

Paid $2,000+Not sureWater heater installation
★★★★★ Ishita · 2 weeks ago

Amazing service! Fixed my water heater quickly and also left my home super clean! Highly recommend!

Water heater installation
★★★ Jacob · 2 months ago

I had fix and flow out last week for water heater replacement, pressure reducing valve replacement, and venting of sewage ejection pump Pros: - Prompt & Hardworking: Available for same-day service and worked hard to complete everything in about 6 hours. - Honest Assessment: Appreciated that they didn’t try to…

Paid $2,000+OverpricedWater heater installationPlumbing pipe repairService not listed
★★★★★ Pamela · 2 months ago

The team came out to check our water heater and returned first thing the next morning to replace it, along with the water control valve for our hose bib. They were very professional and courteous, doing an excellent job and leaving the work area perfectly clean.

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repair
★★★★★ Dale · 2 months ago

Highly recommend. I have hired them for HW heater and for plumbing issues and they’re experts in their field, provide quality work (unlike the mass brands- cheap isn’t always better) and great service

Water heater installationPlumbing leak detection
★★★★★ Mel · 3 months ago

Hot Water Heater replaced.

Paid $2,000+Toilet repairWater heater installation
★★★★★ Victor · Edited 5 months ago

Fix and Flow once again goes above and beyond with their professionalism and workmanship

Reasonable priceWater heater installationDrain cleaningPlumbing pipe repair
★ Kim · 6 months ago

I normally wouldn’t leave a review for a business I only received a quote from, but I think this is worth sharing so others can do their due diligence. I was quoted $4,000 to replace a water heater—and then charged a $90 fee just for that quote. The price felt extremely high, and when I questioned it, the manager…

OverpricedWater heater installation
★★★★★ Mitchell · Edited 6 months ago

Great service, efficient and polite.

Reasonable priceWater heater installation
★★★ Steve · 7 months ago

Fix & Flow was prompt, professional, and easy to schedule — no complaints there. The technician showed up on time and was knowledgeable. However, the pricing gave me serious pause. I needed a standard 40-gallon electric water heater replacement in a condo unit. Fix & Flow quoted $3,825 installed. I got a second…

OverpricedWater heater installation
★★★★★ Ben · 8 months ago

On time, friendly, reliable and did really good work.

Water heater installation
★★★★★ Tranquility · Edited 8 months ago

Update on earlier reviews. Now a five-time (and five-star!) customer with Fix & Flow. Chad uncovered a drain pipe burst resulting in a complete kitchen demolition to mitigate water damage to the floors, etc. Just completed a repair to the burst pipe, but also discovered a leaky water line pipe that was "repaired"…

Water heater installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Claire · 8 months ago

Our water heater broke on New Year’s Eve and they came the same day and installed a new one quickly and the price was very fair. I really like the guys who came by and appreciate the efficiency and transparency. Would highly recommend!

Water heater installation
★★★★★ Megan · 8 months ago

Quick, friendly, high quality service!

Paid $1,000+Water heater installation
★★★★★ Tom · Edited 9 months ago

Great friendly, and helpful!

Reasonable priceToilet repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Eric · 9 months ago

We reached out to fix and flow when our water heater went out. Bryan was knowledgeable, friendly and provided great service. I highly recommend!

Paid $1,000+Reasonable priceWater heater installation
★★★★★ V · 9 months ago

Bryan (Hibbard) was my technician and he was great. He provided detailed options for replacing my water heater and bringing all components up to code. He went above and beyond to restore hot water for my family 3 days ahead of schedule and during the holidays. Staff that I spoke with were extremely helpful and…

Paid $1,000+Great priceWater heater installation
★★★★★ Kevin · a year ago

Easy to make an appointment and showed up on time, good communication throughout

Paid $1,000+Reasonable priceWater heater installationService not listed

Show more water heater installation reviews (21 more) →

Price

$$$$
$930+94% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Fix & Flow Plumbing Co.

Is Fix & Flow Plumbing Co. good?

Yes by most measures: 4.9★ from 985 Google reviews and an Experts Score of 51/100 (grade C), #45 of 90 plumbers we track. 2.1% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Fix & Flow Plumbing Co. charge?

Customers reported a typical bill of $930 (middle half $517–$1.9k), 94% above the plumbers median of $480.

What do customers hire Fix & Flow Plumbing Co. for?

Mostly plumbing leak detection (104), plumbing pipe repair (100), toilet repair (83), faucet repair (61).

Does the owner respond to complaints?

The owner replied to 67% of 1–3★ reviews (category: 82%).

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