Is Fix & Flow Plumbing Co. any good?
Our verdict: solid, not standout — #45 of 90 plumbers, better than 50%. Customers single out its craft & service and track record; accountability is where it trails.
Craft & service — better than 71% of peers
Track record — better than 71% of peers
Momentum — 29th percentile
Value — 28th percentile
Accountability — 25th percentile
Price $$$$: 94% above typical
Fix & Flow Plumbing Co. for water heater installation
Clear ✕41 customers reviewed a water heater installation job here and rated it 4.63★. Most paid $1,000+ (category typical: $1.2k–$2.4k). For this job it ranks #78 of 81 plumbers we track.
All 41 Google reviews tagged “Water heater installation”
I work in a 97 year old building where the unexpected is the norm with a project like a toilet replacement. Brian works so hard and patiently made adjustments when new hurdles arose. The end product was of the highest quality and workmanship.
When they leave, the problem has a solution. They offer advice beyond the immediate problem. Friendly and knowledgeable. Call before they come to say they are on the way. Have used them multiple times and no disappointments.
Good response time, good communication, and quick turn around. Professional installation.
Amazing service! Fixed my water heater quickly and also left my home super clean! Highly recommend!
I had fix and flow out last week for water heater replacement, pressure reducing valve replacement, and venting of sewage ejection pump Pros: - Prompt & Hardworking: Available for same-day service and worked hard to complete everything in about 6 hours. - Honest Assessment: Appreciated that they didn’t try to…
The team came out to check our water heater and returned first thing the next morning to replace it, along with the water control valve for our hose bib. They were very professional and courteous, doing an excellent job and leaving the work area perfectly clean.
Highly recommend. I have hired them for HW heater and for plumbing issues and they’re experts in their field, provide quality work (unlike the mass brands- cheap isn’t always better) and great service
Hot Water Heater replaced.
Fix and Flow once again goes above and beyond with their professionalism and workmanship
I normally wouldn’t leave a review for a business I only received a quote from, but I think this is worth sharing so others can do their due diligence. I was quoted $4,000 to replace a water heater—and then charged a $90 fee just for that quote. The price felt extremely high, and when I questioned it, the manager…
Great service, efficient and polite.
Fix & Flow was prompt, professional, and easy to schedule — no complaints there. The technician showed up on time and was knowledgeable. However, the pricing gave me serious pause. I needed a standard 40-gallon electric water heater replacement in a condo unit. Fix & Flow quoted $3,825 installed. I got a second…
On time, friendly, reliable and did really good work.
Update on earlier reviews. Now a five-time (and five-star!) customer with Fix & Flow. Chad uncovered a drain pipe burst resulting in a complete kitchen demolition to mitigate water damage to the floors, etc. Just completed a repair to the burst pipe, but also discovered a leaky water line pipe that was "repaired"…
Our water heater broke on New Year’s Eve and they came the same day and installed a new one quickly and the price was very fair. I really like the guys who came by and appreciate the efficiency and transparency. Would highly recommend!
Quick, friendly, high quality service!
Great friendly, and helpful!
We reached out to fix and flow when our water heater went out. Bryan was knowledgeable, friendly and provided great service. I highly recommend!
Bryan (Hibbard) was my technician and he was great. He provided detailed options for replacing my water heater and bringing all components up to code. He went above and beyond to restore hot water for my family 3 days ahead of schedule and during the holidays. Staff that I spoke with were extremely helpful and…
Easy to make an appointment and showed up on time, good communication throughout
Super friendly and professional. They came out after hours and stopped our water heater leak. They showed up on time the next morning to install a new water heater. Can’t recommend them enough.
Awesome service, very kind, would highly recommend!
Fix and Flow is our “go-to” plumber, particularly for big jobs. They are fair, prompt, competent and go the extra mile every time to make sure that we are happy. We’ve never had to call for a “do-over” with any project they’ve completed. It’s done right the first time. Plus, they are pleasant and leave the place…
I'm just writing about my experience of getting a quote from Fix and Flow Plumbing. First, they were quick to get to the house, and evaluate the the leaking water heater. They were very professional, and friendly, and the technician seemed knowledgeable. My issue is that they wanted to charge about $6000 to replace…
Fantastic service and work by Bryan. He was honest and professional about what needed to be done to address my needs. I ended up needing an entirely new unit (which I expected) and completed it during the day. The cost was what I expected for a new unit and install as well. I highly recommend Bryan and will use him for any other of my plumbing needs.
I have used this company multiple times for multiple issues in my very old condo and they have always provided top tier service. From calling to set up the appointment to the technician arriving, everyone is so professional, nice, and clear in all communications. You get a text 24 hours before your appointment and…
Excellent customer service! The gentleman (Brian) that came out and performed the work was extremely professional and did an amazing job! Definitely recommend
Really liked this company! We appreciate the work Bryan and his crew did installing our tankless hot water heater. He was very professional, knowledgeable and provided excellent customer service. Would definitely recommend Bryan and Fix and Flow!!! Thank you.
Anthony came to replace my water heater and revamp the setup (not to code from the 80s). He was super professional and gave me a very reasonable quote compared to others in the area. He did an amazing job and I am very happy with the high quality work! Will definitely be using Fix and Flow for all future jobs.
Courteous, knowledgeable and quick. Fair pricing.
Extremely professional, all work was completed on time. Very knowledgeable in their field. Would definitely recommend them to anyone who would listen. Fix and Flow Plumbing Co. is the one to call!
EXTREMELY OVERPRICED!! But I chose to use the services of Fix and Flow for 3 reasons... 3. I trusted from the high reviews I would be receiving services from a high quality, professional, friendly, knowledgeable team. However none of these characteristics truly warrant such exorbitant pricing. I implore anyone…
We use this company for all our plumbing needs. They always are able to fit us in on short notice. They are prompt, good about explaining the problem and options to fix it with costs. Repairs are exceptional and the service people are nice and clean up after themselves. Highly recommend.
Just had the best experience with Stephen, Chad and the Fix & Flow Plumbing team! They promptly assisted me with installing a broken water heater and identified multiple mistakes from a previous plumber’s shoddy work during my recent renovation. Unfortunately, I had been dealing with numerous leaks, main service…
Stephen and Mike were awesome. Solved my water heater leak in an hour !
Fix & Flow saves the day again! Not only did rockstar plumber Anthony predict my water heater was going to give up the ghost a few weeks back, he was here within a couple of hours to replace it when it did – and did so right before a holiday weekend! Over the past 12 years, I think Fix & Flow has replaced just about…
Chad was the best and he was super fast even when extra work popped up while installing our water heater. It was a perfect experience in the days of Covid. Scheduling was a breeze with Mark. Everyone at Fix & Flow made my project painless. A neighbor recommended their work and now I will do the same.
Wow. I am beyond impressed with Fix & Flow! We’ve had the worst time with a heater that was installed incorrectly 3 years ago. We had to replace the heater but it was well worth it. They were responsive, professional, and thorough. I am glad they were recommend to us & we will do the same from this point forward!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Fix & Flow Plumbing Co.
Is Fix & Flow Plumbing Co. good?
Yes by most measures: 4.9★ from 985 Google reviews and an Experts Score of 51/100 (grade C), #45 of 90 plumbers we track. 2.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Fix & Flow Plumbing Co. charge?
Customers reported a typical bill of $930 (middle half $517–$1.9k), 94% above the plumbers median of $480.
What do customers hire Fix & Flow Plumbing Co. for?
Mostly plumbing leak detection (104), plumbing pipe repair (100), toilet repair (83), faucet repair (61).
Does the owner respond to complaints?
The owner replied to 67% of 1–3★ reviews (category: 82%).
