Analyzing 6,627,0246.6M ReviewsFor 18,48118.5K Experts
Google reviewers for Fix Auto Apple Valley frequently praise the shop for professional communication, timely updates, and high-quality body repairs that often restore vehicles to a like-new condition. Many customers appreciate the staff's courtesy and the shop's assistance with insurance claims. However, a recurring criticism among low-star reviews involves poor communication, delayed responses to estimates, and instances where vehicles required multiple return visits due to overspray or incomplete repairs.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
284 Google reviews we collected
Phrases our text analysis found in 192 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 192 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am very meticulous about customer service and Fix Auto far exceeded my expectations.”
“Terrible and very unprofessional don’t waste your time taking your vehicle here if you want a hassle and be taking your vehicle multiple times and sti…”
“Repaired door and quarter panel they were very professional, courteous.”
“Lazy, rude, and disrespectful.”
“Luis and his team know exactly what they’re doing and I strongly recommend them to my friends and family!”
“Went to get estimate going on three days no response back I wouldn't recommend them at all.”
“was service, on time, accurate estimate on time and cost.”
“Work took forever, kept pushing back the completion date, communication was weak & I had to call for updates constantly”
“Great customer service, communication, and my car looks brand new again!”
“I highly recommend this place they were able to fix my car, same day at a very affordable price.”
“I came in to do a “quick estimate”… days past and no response, I call then they said they were “waiting on me”.”
“My experience at Fix Auto Apple Valley was honestly fantastic!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Fix Auto Apple Valley for 8 kinds of job. Pick one to see what they paid and said.
This body shop is the best! We have used them several times along with our family members. They always do a great job. Would highly recommend! Staff is also excellent and great communication.
Everything came out perfect, didn’t even look like it got hit or touched thank you fix auto apple valley you guys are awesome! Great work 🙏🏼🤗👌😌
Luis and his team know exactly what they’re doing and I strongly recommend them to my friends and family! Don’t waste your time getting estimates, just go straight there and drop off your car for repairs!
Fix auto has helped me on several cars. They go above and beyond. They take care of me from A-Z.
Great customer service, communication, and my car looks brand new again! Thank you
I received red carpet service from the beginning to the end. Raul and staff were great. Professional, and courteous.
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 112 | — |
| Painting | 79 | — |
| Steering & suspension repair | 10 | — |
| Auto glass repair | 8 | — |
| Electrical | 7 | — |
| Air conditioning | 6 | — |
| Tires | 5 | — |
| Auto windshield repair | 4 | — |
4.8 ★★★★★ 284 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This body shop is the best! We have used them several times along with our family members. They always do a great job. Would highly recommend! Staff is also excellent and great communication.
Great service, quick turnaround. Highly recommended!
Fantastic team! They will take care of you!
Everything came out perfect, didn’t even look like it got hit or touched thank you fix auto apple valley you guys are awesome! Great work 🙏🏼🤗👌😌
Thank you, Vanessa! We're thrilled your car turned out perfect. It was a pleasure serving you—drive safe! 🙏
Luis and his team know exactly what they’re doing and I strongly recommend them to my friends and family! Don’t waste your time getting estimates, just go straight there and drop off your car for repairs!
Thank you so much for the amazing review and for recommending us to your friends and family! We truly appreciate your trust in Luis and our entire team. It means a lot to know you had such a great experience with us. We’re always here whenever you need us!
Fix auto has helped me on several cars. They go above and beyond. They take care of me from A-Z.
Thank you so much for your continued trust in Fix Auto! We truly appreciate you choosing us for your vehicles and are so happy to hear that our team has taken care of you from A to Z. Going above and beyond for our customers is what we strive for. We look forward to being here for you whenever you need us!
Personnel very professional, excellent work. We are very satisfied.
Thank you so much for your kind words! We’re happy to hear you were satisfied with the work and that our team provided you with a professional experience. We truly appreciate your business and look forward to helping you again whenever you need us!
Great customer service, communication, and my car looks brand new again! Thank you
Thank you.
I received red carpet service from the beginning to the end. Raul and staff were great. Professional, and courteous.
Thank you so much for the wonderful review!
The service at Fix was impeccable and fast. MY advisor and was very detailed as to what repairs were needed. I am very meticulous about customer service and Fix Auto far exceeded my expectations. If I need body work on any of my vehicles and I pray I don't Fix will be the shop I use. Very professional and detailed . Eddie, good luck with your future plans . God bless. Thank you for your service.
Thank you Michelle for the wonderful review. We truly appreciate your kind words and your trust in us. We’re glad the team provided the detailed service you expected and made the process smooth for you. We appreciate your support and wish you all the best as well.
Analyzing 6,627,0246.6M ReviewsFor 18,48118.5K Experts
