I cannot recommend Nako. He serviced my boiler for several years, including an annual tune-up. About a month after the most recent tune-up, my boiler developed a problem. When I contacted him, he said he no longer serviced my town and declined to help. I cannot determine whether the issue was related to his work,…
Paid $400–600OverpricedHeating system repairHeating system maintenance
★★★★★ Dawn · a month ago
I called to ask for service on our heating system and Nako made time immediately for us. Nako was extremely thorough and very informative sharing information on what he was doing and even provided useful information for us to help keep our furnace in excellent condition. Very friendly and professional and we even…
Paid $1–200Great priceHeating system maintenance
★★★★★ Sean · 2 months ago
It is such a breath of fresh air to find someone that does great work while also being accessible, diligent and honest. As someone that is in a related business, we see all kinds of service contractors, and Nako was a joy to work with. Just call or text him, he'll take care of the rest. Very happy, reasonable bill.
Paid $200–400Great priceHeating system repairHeating system maintenance
★★★★★ janice · 7 months ago
A pleasure to do business with Nako. I had the same day response to my issue. He promptly handled all permits and ordered materials needed. Nako worked on my emergency oil tank replacement.. He listened to my concerns and came ASAP. He came on time, worked steadily and then cleaned up completely. Price was good,…
Paid $1,000+Great priceHeating system repair
★★★★★ william · a year ago
Excellent communication! Service reminders. Very thorough and informative. Quality work and very professional.
Paid $100–200Great priceHeating system maintenance
Price
$283-12% vs typical hvac contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdicts
Great price 67%Reasonable 22%Overpriced 11%Not sure 0%
Google reviewers rate the heating contractor 4.9 out of 5 based on 89 reviews, with the owner responding to 88 percent of feedback. Customers frequently cite prompt same-day availability, thorough diagnostics, clear communication, and fair pricing for oil burner, boiler, and furnace services. However, low-star reviews indicate a pattern of dissatisfaction regarding last-minute rescheduling due to overbooking, perceived rudeness, and refusal to correct incomplete repairs.
Google rating: 4.9 out of 5 from 89 reviews (97% five-star).
Reviews on this page: 89 Google reviews (76 with written comments, 2 with photos).
Owner responses: the business replied to 88% of reviews.
Reviews from Google, shown as published (original wording, unedited).
JasperLocal Guide · 25 reviews
★★★★★
I cannot recommend Nako. He serviced my boiler for several years, including an annual tune-up. About a month after the most recent tune-up, my boiler developed a problem. When I contacted him, he said he no longer serviced my town and declined to help. I cannot determine whether the issue was related to his work, but I was not comfortable with how the situation was handled.
Price assessment: Overpriced
Price: $400–600
Services: Heating system repair, Heating system maintenance
Response from the owner · a day ago
Hello Jasper
Sorry you to fill like that
Your town is little faraway and you driving too , traffic is worse every day
When you are faraway and + traffic how you be able to help other customers
I’m trying with this traffic to be more close area and help better customers on service
You have to understand
Thank you again
I called to ask for service on our heating system and Nako made time immediately for us. Nako was extremely thorough and very informative sharing information on what he was doing and even provided useful information for us to help keep our furnace in excellent condition. Very friendly and professional and we even have our appointment set for next year. Excellent price too!!!
This company was fantastic. I got same day service for my oil burner cleaning. The gentleman explained everything to me very explicitly. I would definitely recommend.
Response from the owner · 2 months ago
Thank you for the kind words, Tanya! I was glad to help and happy we could sort out your cleaning within the same day. I look forward to keeping your oil burner in top shape and your house warm for years to come :)
Nako is honest, reliable, efficient and affordable. I trust him implicitly as he gives you a very honest explanation of what is expected. He spends time to diagnose and is realistic in what is worth the fix vs. replace. We are set up with yearly, standing appointment to tune up and service our heating system- he is reliable and communicates his arrival time and is efficient and a subject matter expert with all his years of experience. Highly recommend him, as there are not many like him anymore.
Response from the owner · 2 months ago
Thank you so much, Jenna, for the thoughtful review and for your continued trust. I’m glad I’ve been able to take care of your heating system over the years and keep things running reliably. I really appreciate your recommendation and look forward to keeping your system running smoothly for years to come. Thank you again!
It is such a breath of fresh air to find someone that does great work while also being accessible, diligent and honest. As someone that is in a related business, we see all kinds of service contractors, and Nako was a joy to work with. Just call or text him, he'll take care of the rest. Very happy, reasonable bill.
Price assessment: Great price
Price: $200–400
Services: Heating system repair, Heating system maintenance
Response from the owner · 2 months ago
Thank you so much for the kind words! I really appreciate you taking the time to share your experience.
It was a pleasure working with you, Sean. I’m especially glad to hear that you were happy with the work. Thanks again for your trust and support!
Nako is a magician. He solved my Immediate problem of having no hot water and also figured out why we could not run two showers at the same time. This has been happening for over 30 years and no one else has been able to solve it. Smart guy, takes time to educate the consumer, and provides superb service. I highly recommend!!
Response from the owner · 3 months ago
Thank you so much, Dawn! We're thrilled we could get your hot water back and finally solve an issue that had been frustrating you for so long. Your recommendation means a lot, and we truly appreciate your kind words!
Unprofessional . I scheduled an appointment two and a half weeks ago and I even took pictures of the burner to help them too make it easier but I also got a stupid response back on one of my pictures that I took , I let that slide because I just needed a service and cleaning . Well he just called me saying he had to reschedule on the day of the appointment because of over booking. What a waste of time and energy. Be prepared for cancellations and no shows if you book with them.
Response from the owner · 7 months ago
Shawn, I’m really sorry for the frustration and for cancelling last minute. I understand how upsetting that is after waiting and preparing. This was due to a medical emergency, not overbooking, and I should have communicated that more clearly. Your time is important, and I truly regret the inconvenience.
A pleasure to do business with Nako. I had the same day response to my issue. He promptly handled all permits and ordered materials needed. Nako worked on my emergency oil tank replacement.. He listened to my concerns and came ASAP. He came on time, worked steadily and then cleaned up completely. Price was good, work ethic excellent. I will use him again.
Price assessment: Great price
Price: $1,000+
Services: Heating system repair
Response from the owner · 7 months ago
Thanks so much, Janice, for your kind words. I’m really glad I could be there quickly and help make the process smooth for you. I truly appreciate your trust and support, it means a lot.
After a month of oil furnace issues and multiple visits from another tech who kept replacing the wrong parts, I was frustrated and out more money with no solution. I called Fix It With Nako and he showed up within an hour.
Nako ran proper diagnostics, quickly identified the real issue, and recommended a fix that actually worked. Professional, knowledgeable, and honest. I only wished I called him sooner. Highly recommend!
Price assessment: Great price
Services: Heating system repair
Response from the owner · 7 months ago
Thanks Maritza! I’m sorry you had to deal with all that frustration, but I’m really glad I could help get things working properly again. Thank you for your kind words. I truly appreciate your trust and recommendation.
