Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%60+21Reliability 15%45+6.8Craft & service 20%86+17.2Value 10%36+3.6Momentum 8%1+0.1Track record 7%11+0.8Accountability 5%71+3.6Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREFIX IT WITH NAKO
Peabody, MA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 89 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.FIX IT WITH NAKO is better than 60% of HVAC contractors.B
60
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.FIX IT WITH NAKO is better than 45% of HVAC contractors.C
45
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.FIX IT WITH NAKO is better than 86% of HVAC contractors.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.FIX IT WITH NAKO is better than 36% of HVAC contractors.D
36
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.FIX IT WITH NAKO is better than 1% of HVAC contractors.F
1
Track recordTrack record · 7% of the scoreReview volume and years with reviews.FIX IT WITH NAKO is better than 11% of HVAC contractors.F
11
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.FIX IT WITH NAKO is better than 71% of HVAC contractors.B
71
Reviews for your job
Customers hired FIX IT WITH NAKO for 3 kinds of job.
FIX IT WITH NAKO for swimming pool heater repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$283-12% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 67%Reasonable 22%Overpriced 11%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Heating system repair | 25 | $166–$1.2k |
| Heating system maintenance | 23 | $39–$251 |
| Heating system installation | 2 | $1.4k–$2.8k |
