Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Fix Time LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%93+14.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Fix Time LLC

Santa Clarita, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 21 TV repair services · 5.0★ from 50 Google reviews

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Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fix Time LLC is better than 99% of TV repair services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fix Time LLC is better than 97% of TV repair services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fix Time LLC is better than —% of TV repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fix Time LLC is better than 93% of TV repair services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fix Time LLC is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fix Time LLC is better than —% of TV repair services.–
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Reviews for your job

Customers hired Fix Time LLC for 5 kinds of job.

Fix Time LLC for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Dryer repair”

alison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I used Fix it for the first time to fix our dryer and Dennis was excellent. He arrived on time and knew exactly what was wrong with our dryer. He was very knowledgeable and pleasant to work with. The night before we also suffered a leak from our water line to the fridge. He was able to send Dimitri out to fix it…

Paid $300–350Reasonable priceDryer repairService not listed
b7series6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The knob on my dryer broke off, they got a replacement part and were out here fixing it 2 days after i had reached out. The tech was friendly and very knowledgeable and the repair was reasonably priced. I would definitely recommend them A++ service!

Paid $200–250Reasonable priceDryer repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I first met Denis when I needed repair to my stacked dryer which is installed in a tight spot in my laundry room. In the past I have had other repair people, sent by my appliance insurance company. Twice in the past the technician walked into my laundry room, looked at the stacked washer/dryer, turned around and…

Paid $150–200Reasonable priceDishwasher repairDryer repair
pedro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5/5 stars – quick, efficient, friendly, reliable and professional service. The technician notified he would arrive earlier than scheduled time, diagnosed my non-heating dryer, cleaned it throughly, replaced damaged parts and had it working again! Very much appreciated the response and repair timeframe. For a family…

Paid $250–300Reasonable priceDryer repair
June3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fix Time was prompt, friendly, reliable and efficient. They arrived right on schedule, fixed my dishwasher quickly, and explained everything clearly. The service was affordable and the technician was very professional. I’ll definitely call them for any future appliance repair needs.

Paid $250–300Reasonable priceDryer repair
kidd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fix Time was efficient, on time, and very professional. The technician was honest, friendly, and fixed my washer and dryer quickly. I highly recommend them for any appliance repair.

Reasonable priceDryer repair
Sina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The staff at Fix Time Appliance Repair were fair, fast, friendly, and honest throughout the entire process, making it a seamless experience for the repair of my and if needed appliance. Denis is great

Paid $200–250Reasonable priceDryer repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Denis not only arrived on time but he was able to identify the problem immediately, he’s also very professional and made us feel comfortable with his work. We will definitely recommend him to family and friends, if needed he will be our first call.

Paid $200–250Reasonable priceDryer repair
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional & knowledgeable. Denis arrived on time & even included servicing my fridge after working on the washer & dryer. Definitely will repeat.

Dryer repairWashing machine repair

Price

$265-13% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 76%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair9$146–$453
Dryer repair9$209–$353
Washing machine repair7$108–$403
Dishwasher repair4$81–$327
Oven repair2$263–$485

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