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Fix Time LLC

Appliance repair service · Santa Clarita, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%93+14.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 21 TV repair servicesPosition by Experts Score among all companies we track in this category. · better than 95%
5.0 ★★★★★ 50 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
$265typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Fix Time LLC at a glance

Customers describe Fix Time LLC as a professional appliance repair service in Santa Clarita, CA, that handles washers, dryers, refrigerators, and ovens. Reviewers frequently highlight the technicians' punctuality, clear communication, and ability to diagnose issues quickly. Many note that the pricing is fair and reasonable, with some appreciating that repairs were completed without additional unexpected costs. The company maintains a 5/5 rating from 50 reviews, and the owner replied to 78% of them.

  • Google rating: 5.0 out of 5 from 50 reviews (100% five-star).
  • Reviews on this page: 50 Google reviews (45 with written comments, 3 with photos).
  • Owner responses: the business replied to 78% of reviews.
  • Most recent review: September 29, 2026.
  • Service: TV Repair Service serving Santa Clarita, California.

Data from Google, last updated November 2, 2026.

Score profile vs other TV repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability97Craft & service–Value93Momentum100Replies to reviews–Satisfaction: 99 (median 86)Reliability: 97 (median 75)Value: 93 (median 94)Momentum: 100 (median 100)
Fix Time LLCTV Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fix Time LLC: 99/100 on this factor. Category median: 86.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fix Time LLC: 97/100 on this factor. Category median: 75.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fix Time LLC: 93/100 on this factor. Category median: 94.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fix Time LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
–

Bar = this company · dark tick = category median.

Star ratings

50 Google reviews we collected

  • 5 stars50100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 45 written reviews

  • Praise123100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price624%
  • Reasonable1976%
  • Overpriced00%
  • Not sure00%
$265-13% vs typical TV repair services

Middle half of what 22 customers paid ($196–$315) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response2924%
  • Staff & attitude2823%
  • Would recommend1915%
  • Price & value1512%
  • Quality & results1210%
  • Communication119%
  • Honesty & trust97%

What customers talk about

We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very professional and came very quickly to fix my washer.”
  • “Denis is very polite and knowledgeable about his work.”
  • “Very impressed with both of them and highly recommend Fix it as a homeowner.”
  • “The tech was friendly and very knowledgeable and the repair was reasonably priced.”
  • “He discovered a secondary problem and fixed it without changing the quote.”
  • “He came prepared, communicated clearly, and handled unexpected challenges with ease and creativity.”
  • “It’s rare to find someone this reliable and skilled—I wouldn’t hesitate to hire him again or recommend him to anyone looking for top-notch handyman services.”

People customers mention

  • Dennis 4 reviews
  • Denis 3 reviews
  • Repair 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fix Time LLC for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

alison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I used Fix it for the first time to fix our dryer and Dennis was excellent. He arrived on time and knew exactly what was wrong with our dryer. He was very knowledgeable and pleasant to work with. The night before we also suffered a leak from our water line to the fridge. He was able to send Dimitri out to fix it…

Paid $300–350Reasonable priceDryer repairService not listed
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Denis was a great technician. He was right on time, was quick to diagnose the problem, and quotes a price that included labor. He discovered a secondary problem and fixed it without changing the quote. I will definitely call him again.

Paid $250–300Great priceOven repair
b7series6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The knob on my dryer broke off, they got a replacement part and were out here fixing it 2 days after i had reached out. The tech was friendly and very knowledgeable and the repair was reasonably priced. I would definitely recommend them A++ service!

Paid $200–250Reasonable priceDryer repair
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He was very nice and very knowledgeable. Taught a lot about how to keep the washer nice and fresh! Would 100% recommend

Paid $250–300Reasonable priceWashing machine repair
Haresh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Denise is extremely knowledgeable and honest person.charges are extremely reasonable and he is upfront about it.I am extremely happy with his service

Paid $250–300Reasonable priceRefrigerator/freezer repair
Gerard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My repair technician, Denis Shevtsov, was first rate. He arrived on time and was very thorough in ascertaining the problem with my gas stovetop range. Denis ordered the necessary parts right away and came back to repair the stove as soon as the parts were delivered. Denis was extremely polite and professional in…

Paid $400–450Reasonable priceStove, cooktop & oven repair

Photos

Customer reviews

5.0 ★★★★★ 50 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cynthia Rabinovitch2 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and came very quickly to fix my washer.

  • Price assessment: Reasonable price
  • Services: Washing machine repair
Kat Faina4 reviewsTotal number of Google reviews Kat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service. Denis is very polite and knowledgeable about his work. He has worked on our washer machine and refrigerator and we are very happy with his work and service. Highly recommend him for any appliance repairs.

  • Price assessment: Reasonable price
  • Services: Refrigerator/freezer repair, Washing machine repair
  • Repair wait time: 1–2 hr
alison cann1 reviewTotal number of Google reviews alison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I used Fix it for the first time to fix our dryer and Dennis was excellent. He arrived on time and knew exactly what was wrong with our dryer. He was very knowledgeable and pleasant to work with. The night before we also suffered a leak from our water line to the fridge. He was able to send Dimitri out to fix it installing a much needed new line as we had flooded. Dimitri was awesome too. Very impressed with both of them and highly recommend Fix it as a homeowner. I went by their reviews on line and they were true and here I am giving an excellent review. We Weill definitely be using their services again. We were very impressed with their work. We have dogs and they were dog friendly and accepting of our vocal huskies. So grateful I found them and will definitely use their services again. First Class Service

  • Price assessment: Reasonable price
  • Price: $300–350
  • Services: Dryer repair, Service not listed
Dan Paschen3 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Communication was A+ and just very helpful. Came fast and made sure everything was perfect before calling the job done. Will for sure reach out again in the future as they handle many appliances.

  • Services: Washing machine repair
Shannon Walsh3 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Denis was a great technician. He was right on time, was quick to diagnose the problem, and quotes a price that included labor. He discovered a secondary problem and fixed it without changing the quote. I will definitely call him again.

  • Price assessment: Great price
  • Price: $250–300
  • Services: Oven repair
budbudriunas2 reviewsTotal number of Google reviews budbudriunas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Perfect"" 10/10""

b7series6 reviewsTotal number of Google reviews b7series has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The knob on my dryer broke off, they got a replacement part and were out here fixing it 2 days after i had reached out. The tech was friendly and very knowledgeable and the repair was reasonably priced. I would definitely recommend them A++ service!

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Dryer repair
O KLocal Guide · 44 reviewsTotal number of Google reviews O has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dennis was absolutely outstanding. From start to finish, he was professional, punctual, and incredibly resourceful in tackling our home project. He came prepared, communicated clearly, and handled unexpected challenges with ease and creativity. The quality of his work exceeded our expectations, and he made the entire process stress-free. It’s rare to find someone this reliable and skilled—I wouldn’t hesitate to hire him again or recommend him to anyone looking for top-notch handyman services. Truly a 5-star experience.

Response from the owner · 4 months ago

I was glad to help you with the repairs.

David Taylor4 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I first met Denis when I needed repair to my stacked dryer which is installed in a tight spot in my laundry room. In the past I have had other repair people, sent by my appliance insurance company. Twice in the past the technician walked into my laundry room, looked at the stacked washer/dryer, turned around and told me they wouldn’t service it because they didn’t have the space (or desire) to move the unit out. So I decided to forego the insurance and found Denis on the internet. Denis arrived on time and simply got to work. He quickly pulled the stacked washer/dryer, by himself ,and opened the dryer and repaired it in short order. I was impressed with his effort and when later my dishwasher was tripping its circuit, I called Denis back again, where he applied the same conscientious effort to his work. Denis stands behind his work, is on time and reasonable in price. I will use him again.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Dishwasher repair, Dryer repair
Response from the owner · 4 months ago

Thank you, David, for choosing us for your repair needs. We truly appreciate your trust in our team and are glad we could help.

Brenda Contreras4 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was very nice and very knowledgeable. Taught a lot about how to keep the washer nice and fresh! Would 100% recommend

  • Price assessment: Reasonable price
  • Price: $250–300
  • Services: Washing machine repair

Fix Time LLC on Google Maps →

Business details

  • Address: 25343 Silver Aspen Way, Stevenson Ranch, CA 91381
  • Phone: (909) 698-8788
  • Website: fixtime.pro
  • Service area: Santa Clarita, CA