Annonyms4 reviewsTotal number of Google reviews Annonyms has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service. Came same day and did the repair.
Santa Clarita appliance repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 21 TV repair servicesPosition by Experts Score among all companies we track in this category. · better than 90%
5.0 ★★★★★ 226 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
18%reviews answered by the owner
$250typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Santa Clarita appliance repair at a glance
Customers report that Santa Clarita Appliance Repair handles dryers, refrigerators, washers, and air conditioners with same-day availability and flexible scheduling. Reviewers highlight clear communication, fair pricing, and technicians who diagnose issues quickly while leaving work areas clean. The sole negative comment cites difficulties navigating the company website and lack of support for a specific Whirlpool dryer model, rather than criticizing the repair service itself.
- Google rating: 5.0 out of 5 from 226 reviews (99% five-star).
- Reviews on this page: 226 Google reviews (190 with written comments, 10 with photos).
- Owner responses: the business replied to 18% of reviews.
- Most recent review: October 29, 2026.
- Service: TV Repair Service serving Santa Clarita, California.
Data from Google, last updated November 2, 2026.
Score profile vs other TV repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Santa Clarita appliance repair: 97/100 on this factor. Category median: 86.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Santa Clarita appliance repair: 95/100 on this factor. Category median: 75.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Santa Clarita appliance repair: 100/100 on this factor. Category median: 96.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Santa Clarita appliance repair: 100/100 on this factor. Category median: 94.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Santa Clarita appliance repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
226 Google reviews we collected
- 5 stars22499%
- 4 stars10%
- 3 stars00%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 190 written reviews
- Praise445100%
- Complaints10%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2444%
- Reasonable3056%
- Overpriced00%
- Not sure00%
$250-18% vs typical TV repair services
Middle half of what 42 customers paid ($175–$322) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response10724%
- Staff & attitude9421%
- Quality & results8419%
- Would recommend6314%
- Price & value4510%
- Honesty & trust276%
- Communication266%
What customers talk about
We read 190 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Needed last minute fixture on our dryer and had someone dispatch the next day.”
“They were extremely flexible with our clinic hours and were so nice and professional.”
“He thoroughly explained what the issues were and explained the pricing of everything.”
“Best appliance tech in Santa Clarita - highly recommend!”
“…about SC Appliance Repair and Dmitry - truly outstanding service and fair prices, especially considering the level of service - truly a great value.…”
“We’re relieved to have finally found a high quality repair service and repairman we can trust and rely on.”
“Explained everything clearly and left everything clean.”
People customers mention
- Dimitri 6 reviews
- Andrew 6 reviews
- Alex 4 reviews
- Daniel 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Santa Clarita appliance repair for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Manager1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Was in a real bind and called Santa Clarita Appliance repair last minute. They got me set up with an appointment right away and my dryers (we had two dryers done and they were 2 different brands) were fixed as soon as the parts were in! They were extremely flexible with our clinic hours and were so nice and…
Paid $500+Reasonable priceDryer repair
Ras1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Dmitri was awesome. Was able to easily determine what was wrong with my washing machine. Did the job quickly as well. Kept the area clean after doing his work. Very kind and polite and trustworthy. Will definitely hire him again.
Paid $250–300Dryer repairWashing machine repairRefrigerator repair
NicoleLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great service and fair pricing! Called on a Sunday and came out next day on Monday. Our dryer broke - power turned on but the cycles were no longer working Highly recommend. $69 inspection cost that goes straight to the service. Our job was about $350 to fix (replaced belt, rollers, motor pulley, tension air pulley,…
Paid $350–400Reasonable priceDryer repair
AnastasiaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Best team! They saved my family from this crazy heat 😅 Fixed my AC super fast with no problems at all. Great price too! So happy I found them. Highly recommend! Good luck guys!
Paid $200–250Great priceA/C system maintenanceHeating system repair
ImranLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They did a great job came by on time and even texted me earlier letting me know that the tech was in route. The tech tested and ran the appliance to validate to issue and found the problem and fixed it.
Paid $150–200Reasonable priceDishwasher repair
DavidLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Washer broke and they were able to make a same day home service. They had the OEM part available and we're able to fix my washer on the spot.
Paid $350–400Great priceWashing machine repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dryer repair | 67 | $209–$353 |
| Washer/dryer repair | 28 | $225–$423 |
| Refrigerator/freezer repair | 20 | $146–$453 |
| Refrigerator repair | 15 | — |
| Washing machine repair | 10 | $108–$403 |
| Dishwasher repair | 10 | $81–$327 |
| Oven repair | 9 | $263–$485 |
| Microwave repair | 6 | $225–$398 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 226 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Alex3 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNeeded last minute fixture on our dryer and had someone dispatch the next day. They arrived and immediately were able to tell me what was wrong and proceeded to make all repairs same day. I would hire them again!
- Price assessment: Great price
- Services: Dryer repair
Bola Max4 reviewsTotal number of Google reviews Bola has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDemetrius was easy to communicate with
- Price: $200–250
- Services: Dryer repair, Washer/dryer repair
- Repair wait time: 0–1 hr
Theresa Samway1 reviewTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job and service. Explained everything very clearly.
- Services: Dryer repair, Washer/dryer repair
Manager Cat Doctor1 reviewTotal number of Google reviews Manager has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas in a real bind and called Santa Clarita Appliance repair last minute. They got me set up with an appointment right away and my dryers (we had two dryers done and they were 2 different brands) were fixed as soon as the parts were in! They were extremely flexible with our clinic hours and were so nice and professional. Andrew personally serviced our clinic and was absolutely fantastic. He thoroughly explained what the issues were and explained the pricing of everything. We will be calling SC appliance repair anytime we have an issue with our dryers.
- Price assessment: Reasonable price
- Price: $500+
- Services: Dryer repair
- Repair wait time: 0–1 hr
Y S9 reviewsTotal number of Google reviews Y has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service! Andrew fixed my refrigerator quickly, was on time, professional, and very fairly priced. Explained everything clearly and left everything clean. Best appliance tech in Santa Clarita - highly recommend!
Ras At Work1 reviewTotal number of Google reviews Ras has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDmitri was awesome. Was able to easily determine what was wrong with my washing machine. Did the job quickly as well. Kept the area clean after doing his work. Very kind and polite and trustworthy. Will definitely hire him again.
- Price: $250–300
- Services: Dryer repair, Washing machine repair, Refrigerator repair, Washer/dryer repair
- Repair wait time: 1–2 hr
Nicole HoustonLocal Guide · 36 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and fair pricing! Called on a Sunday and came out next day on Monday. Our dryer broke - power turned on but the cycles were no longer working Highly recommend. $69 inspection cost that goes straight to the service. Our job was about $350 to fix (replaced belt, rollers, motor pulley, tension air pulley, and full lint clean up). Very reasonable final cost too. Andrew (our service repairman) was excellent. Will use for the future!
- Price assessment: Reasonable price
- Price: $350–400
- Services: Dryer repair
- Repair wait time: 1–2 hr
carmen martinez1 reviewTotal number of Google reviews carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAndrew was the best dryer fixed quickly.
- Services: Dryer repair
L. K.4 reviewsTotal number of Google reviews L. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy oven, refrigerator and dishwasher needed servicing. I had it all done the same day to save time. The technician was knowledgeable on all of the appliances. Friendly, professional and reasonably priced. They worked with me for an appointment with my tight schedule. I love that they’re a local business too!
Response from the owner · a month ago
Thanks for your feedback! We were glad to help you with your multiple appliances issues and solve all of them within one visit! For future reference we also service HVAC and laundry units! Feel free to contact us in the future and thanks again to share your experience with our community in SCV! Have a good week! Santa Clarita appliance repair team.
Business details
- Address: 26902 Lugar De Oro Dr, Santa Clarita, CA 91354
- Phone: (661) 495-2224
- Website: santaclarita-appliance.repair
- Service area: Santa Clarita, CA