Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Flash Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Flash Moving & Storage

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 812 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flash Moving & Storage is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flash Moving & Storage is better than 98% of movers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flash Moving & Storage is better than 95% of movers.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flash Moving & Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flash Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flash Moving & Storage is better than 100% of movers.A
100

Reviews for your job

Customers hired Flash Moving & Storage for 8 kinds of job.

Flash Moving & Storage for furniture storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Furniture storage”

nory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It was truly a great service! They were so kind and efficient really gave me peace of mind. I know I will use them again in the future!!! If you want a job well done they will provide it for you!

Paid $1–500Reasonable priceSmall furniture movingLocal movingFurniture disassembly
Stefano3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience working with Wally and his crew to complete packing and moving in 2 days for a 4 bedroom home. They also helped to dispose of unwanted furniture and accommodated a few special requests that made the whole process much easier for me. Great communication, professional and efficient. Highly recommended!

Paid $2,000+Reasonable priceLocal movingMoving-related packingFurniture disassembly
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We used Flash moving to move out of our house and into storage until we were able to find our new house. They handled both ends of the move. Hans, Arthur, Alex, and BK handled the last move. They were incredible, they handled our furniture with care, they are extremely hard working, they are moving constantly, and…

Paid $2,000+Great priceSenior movingIn-state movingFurniture storage
BeckyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team of Alex and Tim were fantastic! Came on tine after I asked to move to an earlier slot for weather and got straight to work. My furniture was handled with care and they worked fast and efficiently. Will definitely recommend for anyone moving soon!

Customer photo from Becky's reviewCustomer photo from Becky's review
Great priceSmall furniture movingLocal movingOversized-item moving
Lindsay10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a move from a condo to a storage unit. Abe, BK, Ans, Nic were the crew and did a fantastic job moving. Took great care of delicate items and furniture! I 100% recommend.

Reasonable priceSmall furniture movingLocal movingMoving-related packing

Price

$805-18% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 39%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving91$621–$1.6k
In-state moving34$878–$2.3k
Furniture assembly34$265–$1.0k
Furniture disassembly33—
Moving-related packing26$454–$1.7k
Oversized-item moving24$196–$633
Small furniture moving21$248–$878
Moving-related storage10$295–$1.1k

Compare with

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