Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Flash Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Flash Moving & Storage

Waltham, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 812 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flash Moving & Storage is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flash Moving & Storage is better than 98% of movers.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flash Moving & Storage is better than 95% of movers.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flash Moving & Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flash Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flash Moving & Storage is better than 100% of movers.A
100

Reviews for your job

Customers hired Flash Moving & Storage for 8 kinds of job.

Flash Moving & Storage for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$4,500–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$549–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Senior moving”

Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and competent! No problems, smooth move down to Plymouth!

Paid $1,500–2,000Reasonable priceSenior moving
NinaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I hired Flash Moving for my parents move since I had such an amazing experience with them two years ago for my move, and they remain the best moving company we’ve worked with. The two movers who supported my elder parents were professional, kind, and extremely efficient. They took great care of my parents items, had…

Great priceSenior movingOversized-item moving
RichardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Hired flash moving to do my move from Somerville to New Hampshire. Abraham and his associate were very on time, efficient, polite, careful with my stuff and overall provided a wonderful moving experience. For me moving is super stressful and this was the smoothest and less stressed move I’ve had to date, thanks…

Paid $4,500–5,000Great priceSenior moving+ Responsiveness+ Quality+ Professionalism
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I needed to move my furniture out of my living room and into my garage and basement for further work on my living room floor. The two movers were excellent. We carefully reviewed what I wanted done and where should go . They shrink wrapped everything quickly efficiently and were careful in the move I would…

Paid $200–400Reasonable priceSenior moving
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We used Flash moving to move out of our house and into storage until we were able to find our new house. They handled both ends of the move. Hans, Arthur, Alex, and BK handled the last move. They were incredible, they handled our furniture with care, they are extremely hard working, they are moving constantly, and…

Paid $2,000+Great priceSenior movingIn-state movingFurniture storage
SamLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

2nd time using Flash. Very fast, cared for furniture, walls, accurate pricing. Great experience overall. Would highly recommend and will definitely use again.

Paid $800–1,000Great priceSenior moving
Julia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and fast! Thank you!

Senior movingSmall furniture movingLocal moving
ZacharyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bek, Alex, and Ans were great! The move was super fast. Everything arrived in great condition. I'll be considering Flash for my next move.

Paid $400–600Reasonable priceSenior movingVehicle transport

Price

$805-18% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 39%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving91$621–$1.6k
In-state moving34$878–$2.3k
Furniture assembly34$265–$1.0k
Furniture disassembly33—
Moving-related packing26$454–$1.7k
Oversized-item moving24$196–$633
Small furniture moving21$248–$878
Moving-related storage10$295–$1.1k

Compare with

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