iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%99+15.1Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 69 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★47 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Flatirons Outdoor Living five stars based on forty-seven reviews, noting that the owner responds to seventy-four percent of feedback. Clients frequently cite punctuality, clear communication, and competitive pricing as key aspects of the service. Common projects include patio installation, driveway replacement, and full backyard landscaping. Customers also highlight the crew's professionalism, attention to detail, and thorough cleanup after completing work on various outdoor spaces.
Google rating: 5.0 out of 5 from 47 reviews (100% five-star).
Reviews on this page: 47 Google reviews (46 with written comments, 14 with photos).
Owner responses: the business replied to 74% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Flatirons Outdoor LivingArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flatirons Outdoor Living: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flatirons Outdoor Living: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flatirons Outdoor Living: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flatirons Outdoor Living: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flatirons Outdoor Living: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
5.0of 5
5 stars47100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 46 written reviews
99%praise
Praise11499%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2623%
Would recommend2219%
Quality & results2017%
Staff & attitude2017%
Communication109%
Honesty & trust98%
Price & value87%
What customers talk about
We read 46 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were extremely friendly, prompt, professional and hard working.”
“I'd definitely recommend them to those looking to enhance their outdoor space!”
“We hired Jose, Manny and their team to replace and widen our driveway and add a sidewalk to our backyard and they did such an amazing job!”
“The two guys who came to do the job were so professional and extremely cooperative even with language barrier.”
“Not only did they do amazing work but the communication throughout the project was great and the entire crew were so professional and fun to talk to!”
“…unication and consultation skills, flexibility and ability to listen, integrity and transparency, expert knowledge, superb craftsmanship, friendliness…”
“So, it was only fair I leave one sharing my experience.”
People customers mention
Jose14 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Flatirons Outdoor Living for 8 kinds of job. Pick one to see what they paid and said.
Jane1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jose and his crew were wonderful to work with. They were extremely friendly, prompt, professional and hard working. Their work is beautiful and exactly what we had asked for to enhance and clean up our back yard area. They cleaned up their work area and you'd never know they were here. I'd definitely recommend them…
Walkway landscapingDemolitionLandscape management
Sadikshya8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I selected Flatirons Outdoor Living for landscaping service on my house after looking at amazing google reviews. So, it was only fair I leave one sharing my experience. I wanted something simple for my dog to roll around in the backyard and it is perfect. The two guys who came to do the job were so professional and…
Landscape installations
JackLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Excellent, timely, quote process. Jose was excellent at following up the right amount. Quote was competitive, and the toggle system they have for bid modification is excellent.
JustinLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We hired Jose, Manny and their team to replace and widen our driveway and add a sidewalk to our backyard and they did such an amazing job!! I cannot recommend them enough! Not only did they do amazing work but the communication throughout the project was great and the entire crew were so professional and fun to…
Zeke10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Jose and his team did an amazing job on our side yard. This was a difficult project due to the small space, but Jose and his team executed it perfectly. They put in an outdoor fire pit, turf area for the dogs, an outdoor kitchen, and planters. The paver patio looks great and goes perfectly with our modern…
Johnna10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We thoroughly enjoyed working with Jose and his team. They were efficient, professional, and incredibly tidy throughout the project. We are absolutely thrilled with our beautifully stamped concrete patio and landscaping—especially given the challenges of our graded backyard. When I realized I had made an error with…
Jose and his crew were wonderful to work with. They were extremely friendly, prompt, professional and hard working. Their work is beautiful and exactly what we had asked for to enhance and clean up our back yard area. They cleaned up their work area and you'd never know they were here. I'd definitely recommend them to those looking to enhance their outdoor space!
Thank you so much for the kind words! It was a pleasure working with you, and we’re happy to hear your backyard turned out exactly how you envisioned. I’ll be sure to share your feedback with the crew, they put a lot of care into their work, right down to the cleanup. We truly appreciate your trust and recommendation. Enjoy your refreshed outdoor space!
—Jose
Sadikshya Gautam8 reviewsiTotal number of Google reviews Sadikshya has written across all businesses on Google Maps, not just this one.
I selected Flatirons Outdoor Living for landscaping service on my house after looking at amazing google reviews. So, it was only fair I leave one sharing my experience. I wanted something simple for my dog to roll around in the backyard and it is perfect. The two guys who came to do the job were so professional and extremely cooperative even with language barrier. They went out of their way to get my sprinkler fixed as well. Very hardworking and right on time. I am very pleased with how my grass is looking and thriving. Now need to make sure my dog won’t do her business on it :)
Services: Landscape installations
Response from the owner · 2 weeks ago
Thank you for taking the time to share your experience! We’re so happy your grass is thriving and your dog has a new spot to roll around and enjoy. I’ll pass your kind words along to the crew, they’ll appreciate hearing that their hard work and help with the sprinkler made a difference. Thank you for trusting us with your backyard. Hopefully your pup keeps her new lawn looking great!
—Jose
Jack M.Local Guide · 15 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Excellent, timely, quote process. Jose was excellent at following up the right amount. Quote was competitive, and the toggle system they have for bid modification is excellent.
Response from the owner · 2 weeks ago
Thank you for the thoughtful feedback! I’m glad the estimating process was smooth and the proposal options made it easy to adjust the scope to fit your needs. I also appreciate hearing that the follow-up felt right. Thank you for considering Flatirons Outdoor Living!
—Jose
JustinLocal Guide · 18 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
We hired Jose, Manny and their team to replace and widen our driveway and add a sidewalk to our backyard and they did such an amazing job!! I cannot recommend them enough! Not only did they do amazing work but the communication throughout the project was great and the entire crew were so professional and fun to talk to! We were nervous to need to have the work done but Jose made it super easy and we are more than happy with every aspect of the job!! If you are considering having some concrete work done, these are your guys!! 💪
Response from the owner · 2 weeks ago
Thank you so much for the wonderful review! Manny, the crew, and I really enjoyed working with you! We know a project like this can feel overwhelming, so it means a lot to hear that our communication helped make the process easy. We’re thrilled you’re happy with your new driveway and sidewalk. Thank you for trusting us with your home and for the recommendation!
—Jose
Zeke Justice10 reviewsiTotal number of Google reviews Zeke has written across all businesses on Google Maps, not just this one.
Jose and his team did an amazing job on our side yard. This was a difficult project due to the small space, but Jose and his team executed it perfectly. They put in an outdoor fire pit, turf area for the dogs, an outdoor kitchen, and planters. The paver patio looks great and goes perfectly with our modern farmhouse theme. The workmanship was excellent, the crew was friendly and efficient, and I couldn't be happier with the end product. Looking forward to adding outdoor furniture, planting in the spring, and maybe adding a pergola over the seating area. Super happy and would highly recommend Flatirons Outdoor Living.
Response from the owner · 8 months ago
Thank you so much for the incredible review. It truly means a lot.
This was such a fun project for us. Tight side yards can definitely be challenging, but those are often the most rewarding transformations. I’m really proud of how everything came together — the fire pit, turf for the pups, outdoor kitchen, and paver patio all tying into your modern farmhouse style.
Our crew will be especially happy to hear your kind words. They take a lot of pride in their workmanship and efficiency, so it’s great to know that showed throughout the process.
Thank you again for trusting Flatirons Outdoor Living and for the recommendation. We truly appreciate it.
Johnna Schuck Johnson10 reviewsiTotal number of Google reviews Johnna has written across all businesses on Google Maps, not just this one.
We thoroughly enjoyed working with Jose and his team. They were efficient, professional, and incredibly tidy throughout the project. We are absolutely thrilled with our beautifully stamped concrete patio and landscaping—especially given the challenges of our graded backyard. When I realized I had made an error with our boulder selection count, Jose quickly took care of it and provided the additional boulder we wanted without hesitation. Highly recommend!
Thank you so much for the kind words. We truly appreciate you taking the time to share your experience.
It was a pleasure working with you on this project. Graded backyards always bring unique challenges, but they also create great opportunities for something really special, and your stamped concrete patio and landscaping turned out beautifully.
I’m glad we were able to quickly sort out the boulder adjustment. These projects are a collaboration, and our goal is always to make sure the final result matches your vision without added stress.
On behalf of the entire crew, thank you for trusting Flatirons Outdoor Living and for the recommendation. We’re grateful for clients like you and would love to help with anything in the future.
T.Z. Sala7 reviewsiTotal number of Google reviews T.Z. has written across all businesses on Google Maps, not just this one.
During the recent power outage, I noticed our landscape lights were turning on during the day and off at night. After a bit of investigating, I discovered we had a lighting transformer controlling the timing, so I adjusted it—but some lights still stayed on during the day, which puzzled me.
I called Flatirons Outdoor Living, and Jose was so pleasant and helpful on the phone, assuring me they’d send someone out soon. A few days later, Fernando arrived, and when I showed him the transformer, he asked if we might have another one. I hadn’t realized that we did, but after checking, we found a second transformer—and its timer was set incorrectly. A quick, easy fix!
What really impressed me was their integrity. They could have charged me for the visit, but they didn’t. I’m genuinely grateful for companies and people who are honest, kind, and take pride in doing the right thing.
Response from the owner · 9 months ago
Thank you so much for the kind review! We’re glad you called and that Fernando was able to quickly find the issue and get your lighting timers corrected. We truly appreciate your recognition of our integrity and commitment to doing the right thing. Please don’t hesitate to reach out anytime we can help!
— The Flatirons Outdoor Living Team
William Byrd3 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Jose and his team did an amazing job replacing our poorly constructed flagstone patio with an absolutely gorgeous work of art! Their craftsmanship and attention to detail is superb. Jose and crew have been a pleasure to work with and we’re so pleased with how the project turned out.
Jeff Franklin6 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Professionalism, communication and consultation skills, flexibility and ability to listen, integrity and transparency, expert knowledge, superb craftsmanship, friendliness, courteousness, and a pleasure to work with--Flatirons Outdoor Living has it all. Jose knows how to work with, listen to, and respond to his clients, and Jesus, John, and the whole team are great. Flatirons delivers above expectation and on time. We very highly recommend them, which is no less than they deserve.
Response from the owner · a year ago
Thank you so much for your thoughtful and generous words. We truly appreciate you taking the time to share your experience with Flatirons Outdoor Living. It was a pleasure working with you, and we’re thrilled to hear that our team’s craftsmanship, communication, and dedication met your expectations. Jose, Jesus, John, and the entire crew are grateful for your recognition. We take great pride in delivering quality work and building lasting relationships with our clients. Thank you again for your trust and recommendation!
Warm regards,
The Flatirons Outdoor Living Team
Mike Gorman3 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Jose and his team were great to work with! Their knowledge, attention to detail and cooperation on changes and suggestions resulted in a very successful project for us! I would highly recommend them for any landscaping needs!
Response from the owner · a year ago
Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience working with Jose and the team. Your collaboration and input made the project a success, and we truly appreciate the opportunity to bring your landscaping vision to life. We hope you enjoy your new outdoor space for years to come!
Warm regards,
The Flatirons Outdoor Living Team
