How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFlo-Aire Heating & Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 540 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Flo-Aire Heating & Cooling for 8 kinds of job.
Flo-Aire Heating & Cooling for HVAC system maintenance
Clear ✕All 63 Google reviews tagged “HVAC system maintenance” · showing 60
Booked a service call after a friend recommended them. Old boiler pilot would not stay lit. My appointment window was 8a-12p and Dylan arrived promptly at 8am, diagnosed the problem, did the repair, and was gone by 8:45a. Will absolutely be calling them again when it's time for maintenance and when it's time for a replacement. Very pleased. Great work!
Mike showed up on time for routine furnace maintenance. Replaced humidifier filter as furnace was about 5 years old.
My service professional was friendly, knowledgeable and very professional.
You guys do really good work always on time job is done in a timely manner
Great service
Fast service. Came out at 8am so I have time do go out and do my errands. Inspected everything and fine tuned furnace and humidifier. Highly recommend
Service person was very professional. He asked questions, listened to me, and explained what he was doing and why. Over many years of using Flo-Aire, I have always found them to be helpful, thorough and honest. Highly recommend.
I have used Flo Aire for years and have always received excellent service at reasonable costs.
Great service, knowledgeable, friendly. Bob who came out for maintenance of furnace, and troubleshooting of AC, has many years of experience. He took his time explaining things to me in detail.
Great service
Very professional at what yall do very pleased with everything
Flo-aire has done a great job for us here at DQS we now use them to service all our local businesses and buildings we own
Great service
Excellent service an no issues from tech
Flo-aire scheduled us promptly and arrived at the appointment on time. Their AC check price was very reasonable. Bob the technician was pleasant, friendly and thorough. I recommend Flo-Aire.
Excellent Company I use this company for all my HVAC needs!
Very friendly, respectful did a great job
Had an Soft Start module installed on A/C UNIT to make portable generator load easier.
Been using them for HVAC issues for years. They do great work at very fair prices. Highly recommend
I believe his name was Ian, and another gentleman diagnosed the issue with my air conditioning, explained the problem, and fixed it in minutes. He was friendly, professional, and the price was very reasonable, significantly better than the other quotes I received.
Flo-Aire is a great company. They have helped me so much in my time of need. They fixed another companies shoddy work and fairly priced it. I would highly recommend them for any hvac needs.
I’ve had Flow Air out to my house multiple times, and what really stands out is how they handle situations when things aren’t clear. They originally came out for a warranty repair, but it turned out the issue had a different cause. Instead of walking away from it, they took care of the problem and made it right.…
Came out right away despite me calling in the afternoon, saved me thousands of dollars that another company was trying to charge me. Highly recommend
The best company I’ve ever worked with. Reliable, knowledgeable, and so friendly each time I’ve had them service our HVAC system. Flo-Aire is always my recommendation to everyone!
Good Worker - Know's what he is Doing.
Had the furnace filters we needed
Great company. We have several rental properties, and this is the only HVAC company we use. They are great to deal with and very helpful. I have had them service both heating and A/C issues and have bought parts from them when I can DIY the repairs. Can't say enough good things about them. Also, this winter has…
Flo-Aire has always been dependable and trustworthy. They have faithfully taken care of our HVAC needs for over 20 years.
I called Flo-Aire to replace a humidifier & perform a safety check on my dad's (older) furnace. The folks on the phone were courteous and soon after, I received a call to schedule install within the same week. The morning of the installl, the serviceman called me to let me know they were in there way, and they…
We are a locale downriver church and have used Flo-Aire to instal and help maintain more than several HVAC units in our buildings. This company is very efficient, prompt, and consistently delivering exceptional service form the office staff to the service employees.
tech was very professional and took care of the inspection.
Always professional and informative
Fantastic, the tech called when they said they would (on the way to the jobsite) On time, professional another good one in the books.
Friendly giant who did a great job; found a couple of needed repairs and fixed them.
Flo Aire has been great. Fast response and took care of every issue. Highly recommend.
Excellent service, Nathan was great very knowledgeable and helpful.
Excellent customer service and professionalism. Thanks to Bob for servicing the rooftop units!
Excellent service! Technician was polite, thorough and answered all of my questions pertaining to my central air system. Highly recommend!
the technician was punctual, friendly and accommodating. he repaired the issue, and provided suggestions for maintenance in the future. we appreciate the professionalism and attention to detail. thank you.
Have relied on Flo-Aire for 30 years; their workmanship and service team have always been courteous and knowledgeable.
The service person was friendly. Excellent service
I have been using and referring Brian and his team for over 5 years now. I always receive honest quality work. Their team does an excellent job!
In and out in 15 minutes! Great job Great Team! Always very professional and very respectful!
Flo-Aire is the best company downriver for customer service, reliability and professionalism. I will never go to any other company! We have used them multiple times and the have never let us down over the years!
Derrick, Cory, Nathan and Pat from Flo-aire replaced 10 zone valves for our boiler. added isolation valves and webstone valves for each zone. relocated 8 zones so they were accessible. Replaced expansion tank with properly sized expansion tank.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 68 | $192–$1.1k |
| HVAC system maintenance | 62 | $104–$417 |
| Heating system installation | 30 | $1.4k–$2.4k |
| Heating system repair | 20 | $158–$731 |
| Install AC | 20 | $1.6k–$3.7k |
| A/C system maintenance | 18 | $78–$353 |
| A/C system repair | 16 | $209–$585 |
| Installation | 14 | $1.2k–$2.8k |
