How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFlo-Aire Heating & Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 540 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Flo-Aire Heating & Cooling for 8 kinds of job.
Flo-Aire Heating & Cooling for HVAC system repair
Clear ✕All 69 Google reviews tagged “HVAC system repair” · showing 40
Best company around downriver in my opinion Alway super friendly, and knowledgeable.
Booked a service call after a friend recommended them. Old boiler pilot would not stay lit. My appointment window was 8a-12p and Dylan arrived promptly at 8am, diagnosed the problem, did the repair, and was gone by 8:45a. Will absolutely be calling them again when it's time for maintenance and when it's time for a replacement. Very pleased. Great work!
The flow air technician showed up on time and was super friendly and informative. He fixed my problem in under 15 minutes. Exceptional service!!!
This Company was Very Nice when I called to set up an appointment for a technician to take a look at my furnace that wasn’t working!! The technician Mike was very nice, professional and quick!! I definitely will use them again in the future and refer them
Service person was very professional. He asked questions, listened to me, and explained what he was doing and why. Over many years of using Flo-Aire, I have always found them to be helpful, thorough and honest. Highly recommend.
The guy working behind the service counter was great, but I feel the price I paid for 2:30 AM fuses was really high.It was like twenty five dollars....
Great service, always responds promptly
Sorry got cut off the text was realt courteous on friendly and did a great job
Technician Nate was excellent. He was able to immediately ascertain what the problem was and performed the necessary repairs in what seemed like minutes. We will definitely use Flo-Aire for all our hvac work.
Great job
Flo-aire has done a great job for us here at DQS we now use them to service all our local businesses and buildings we own
We have used Flo-Aire a few times now and they always arrive in a reasonable amount of time and correct our HVAC issues. Their new installations are also completed flawlessly, professionally and in a timely fashion.
I’m so glad I called Flo-Aire they were professional and nice from A to Z. Dylan was very nice and professional. Thank you! Jane B.
Michael came to our house. He was honest, friendly, did great and quick work and got us back up and running!!
Fast and fair price for my repair.
Bob did an excellent job.Very professional and trustworthy.
I had Bob from Flo-Aire visit my home on July 3rd for a service call when my AC Unit stopped working. He is excellent in explaining every thing in detail and check all function of the unit and he spent time cleaning and checking the filters. He is a great person devoted to his profession.
Great service tech, knowledgeable and professional
Mike from fli aire did a great job fixing our furnace/ac
Our technician was very prompt, did a great job with the repair, explained everything very well. Would definitely use them again in the future.
My service person was Nate who arrived on the early side of the scheduled time range. He was very professional and genuinely personable; quickly diagnosing and remedying the issue with my AC. I am impressed and have found a new HVAC service provider. Thank you!
Excellent service at the last minute on a Sunday, system works great again. I knew I called the right place!
Been using them for HVAC issues for years. They do great work at very fair prices. Highly recommend
I believe his name was Ian, and another gentleman diagnosed the issue with my air conditioning, explained the problem, and fixed it in minutes. He was friendly, professional, and the price was very reasonable, significantly better than the other quotes I received.
Mike was very good and gound the problem right away
I’ve had Flow Air out to my house multiple times, and what really stands out is how they handle situations when things aren’t clear. They originally came out for a warranty repair, but it turned out the issue had a different cause. Instead of walking away from it, they took care of the problem and made it right.…
Always quick on beginning repairs. Great workmanship. Everything is always done with precision.
Amazing! Furnace went out, called emergency number talked to Cory, very nice explained our options which I decided to make a service call next day. Today, Saturday on time Nate checked out furnace, very professional, very nice explained in detail what was wrong then gave us an estimate, we agreed to have it fixed.…
Called and got setup with an appointment for the following day. They arrived, diagnosed the issue and resolved it quickly. Affordability, ease of payment and pleasant to deal with were all added bonuses.
Came out right away despite me calling in the afternoon, saved me thousands of dollars that another company was trying to charge me. Highly recommend
Unexpected issue with the Heat, friend referred Flo Aire and I was happy they could come out same day! Nathan was friendly and courteous, explained the process and expectation of service! Thank you!
Fast, friendly service as always!!
Flow aire is, my go to place for anything to do with heating and cooling. Very friendly service in fair prices.
Knowledgeable repairman.
The technician was great, diagnosed and repaired quickly, would definitely recommend
Finding the part took a while as they didn't give up Finding it . I felt like a valued costumer . Very pleased !
Used this company many times and they do a great job. I highly recommend them.
Had a great experience with Flo-Aire The pricing was fair, the service was fast, and the quality of work was excellent. Everything was explained clearly and the job was done right the first time. Highly recommend.
Great company. We have several rental properties, and this is the only HVAC company we use. They are great to deal with and very helpful. I have had them service both heating and A/C issues and have bought parts from them when I can DIY the repairs. Can't say enough good things about them. Also, this winter has…
Flo-Aire has always been dependable and trustworthy. They have faithfully taken care of our HVAC needs for over 20 years.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 68 | $192–$1.1k |
| HVAC system maintenance | 62 | $104–$417 |
| Heating system installation | 30 | $1.4k–$2.4k |
| Heating system repair | 20 | $158–$731 |
| Install AC | 20 | $1.6k–$3.7k |
| A/C system maintenance | 18 | $78–$353 |
| A/C system repair | 16 | $209–$585 |
| Installation | 14 | $1.2k–$2.8k |