How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFlo-Aire Heating & Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 540 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Flo-Aire Heating & Cooling for 8 kinds of job.
Flo-Aire Heating & Cooling for HVAC system repair
Clear ✕All 69 Google reviews tagged “HVAC system repair” · showing 60
Best company around downriver in my opinion Alway super friendly, and knowledgeable.
Booked a service call after a friend recommended them. Old boiler pilot would not stay lit. My appointment window was 8a-12p and Dylan arrived promptly at 8am, diagnosed the problem, did the repair, and was gone by 8:45a. Will absolutely be calling them again when it's time for maintenance and when it's time for a replacement. Very pleased. Great work!
The flow air technician showed up on time and was super friendly and informative. He fixed my problem in under 15 minutes. Exceptional service!!!
This Company was Very Nice when I called to set up an appointment for a technician to take a look at my furnace that wasn’t working!! The technician Mike was very nice, professional and quick!! I definitely will use them again in the future and refer them
Service person was very professional. He asked questions, listened to me, and explained what he was doing and why. Over many years of using Flo-Aire, I have always found them to be helpful, thorough and honest. Highly recommend.
The guy working behind the service counter was great, but I feel the price I paid for 2:30 AM fuses was really high.It was like twenty five dollars....
Great service, always responds promptly
Sorry got cut off the text was realt courteous on friendly and did a great job
Technician Nate was excellent. He was able to immediately ascertain what the problem was and performed the necessary repairs in what seemed like minutes. We will definitely use Flo-Aire for all our hvac work.
Great job
Flo-aire has done a great job for us here at DQS we now use them to service all our local businesses and buildings we own
We have used Flo-Aire a few times now and they always arrive in a reasonable amount of time and correct our HVAC issues. Their new installations are also completed flawlessly, professionally and in a timely fashion.
I’m so glad I called Flo-Aire they were professional and nice from A to Z. Dylan was very nice and professional. Thank you! Jane B.
Michael came to our house. He was honest, friendly, did great and quick work and got us back up and running!!
Fast and fair price for my repair.
Bob did an excellent job.Very professional and trustworthy.
I had Bob from Flo-Aire visit my home on July 3rd for a service call when my AC Unit stopped working. He is excellent in explaining every thing in detail and check all function of the unit and he spent time cleaning and checking the filters. He is a great person devoted to his profession.
Great service tech, knowledgeable and professional
Mike from fli aire did a great job fixing our furnace/ac
Our technician was very prompt, did a great job with the repair, explained everything very well. Would definitely use them again in the future.
My service person was Nate who arrived on the early side of the scheduled time range. He was very professional and genuinely personable; quickly diagnosing and remedying the issue with my AC. I am impressed and have found a new HVAC service provider. Thank you!
Excellent service at the last minute on a Sunday, system works great again. I knew I called the right place!
Been using them for HVAC issues for years. They do great work at very fair prices. Highly recommend
I believe his name was Ian, and another gentleman diagnosed the issue with my air conditioning, explained the problem, and fixed it in minutes. He was friendly, professional, and the price was very reasonable, significantly better than the other quotes I received.
Mike was very good and gound the problem right away
I’ve had Flow Air out to my house multiple times, and what really stands out is how they handle situations when things aren’t clear. They originally came out for a warranty repair, but it turned out the issue had a different cause. Instead of walking away from it, they took care of the problem and made it right.…
Always quick on beginning repairs. Great workmanship. Everything is always done with precision.
Amazing! Furnace went out, called emergency number talked to Cory, very nice explained our options which I decided to make a service call next day. Today, Saturday on time Nate checked out furnace, very professional, very nice explained in detail what was wrong then gave us an estimate, we agreed to have it fixed.…
Called and got setup with an appointment for the following day. They arrived, diagnosed the issue and resolved it quickly. Affordability, ease of payment and pleasant to deal with were all added bonuses.
Came out right away despite me calling in the afternoon, saved me thousands of dollars that another company was trying to charge me. Highly recommend
Unexpected issue with the Heat, friend referred Flo Aire and I was happy they could come out same day! Nathan was friendly and courteous, explained the process and expectation of service! Thank you!
Fast, friendly service as always!!
Flow aire is, my go to place for anything to do with heating and cooling. Very friendly service in fair prices.
Knowledgeable repairman.
The technician was great, diagnosed and repaired quickly, would definitely recommend
Finding the part took a while as they didn't give up Finding it . I felt like a valued costumer . Very pleased !
Used this company many times and they do a great job. I highly recommend them.
Had a great experience with Flo-Aire The pricing was fair, the service was fast, and the quality of work was excellent. Everything was explained clearly and the job was done right the first time. Highly recommend.
Great company. We have several rental properties, and this is the only HVAC company we use. They are great to deal with and very helpful. I have had them service both heating and A/C issues and have bought parts from them when I can DIY the repairs. Can't say enough good things about them. Also, this winter has…
Flo-Aire has always been dependable and trustworthy. They have faithfully taken care of our HVAC needs for over 20 years.
I called Flo-Aire to replace a humidifier & perform a safety check on my dad's (older) furnace. The folks on the phone were courteous and soon after, I received a call to schedule install within the same week. The morning of the installl, the serviceman called me to let me know they were in there way, and they…
Bob is a great service person. He's helped us several times in 2 different houses. Highly recommend
I had an incredible experience with Flo-Aire. The technician showed up right on time, diagnosed the issue fast, and had my system running better than ever. Everyone I talked to was kind, knowledgeable, and truly focused on helping me, not upselling me. It is rare to find a company this trustworthy and dependable. I…
Your prompt response to my concern with the water leak from the water panel filter was handled with efficient and knowledgeable technician. Thank you for the service.
These guys are amazing great work by all thanks to Corey this was a simple painlessly experience 👍👍👍👍👍👍❤️
We are a locale downriver church and have used Flo-Aire to instal and help maintain more than several HVAC units in our buildings. This company is very efficient, prompt, and consistently delivering exceptional service form the office staff to the service employees.
Guys we’re curtious and on time dis a fantastic job!!
Excellent response time! Thorough and informative technicians. Very competitive pricing and service work. I would never call another company other than Flo-Aire!
We are very pleased with the excellent work provided by Flo-Aire Heating, Cooling & Electrical. Their professionalism, attention to detail and dedication to the job was outstanding. They made sure everything was working perfectly before leaving. the results exceeded my expectations. I highly recommend them to…
We had a humidifier replaced and the service man, Brenden, did an excellent job. Although additional sheet metal was required as the newer units have a smaller opening we were just charged the quoted estimate. Thank you Flo-Ire.
Brenden, Tony and John were very professional and personable. Very knowledgeable and efficient workers
Fairly priced with outstanding service.
Very good experience I would recommend them to my family!
Remarkable Job!! Showed up on time and began working right away until the job was complete. The two guys that showed up were very polite, professional, and had great work ethic. They removed and replaced existing AC with new and rerouted lines for a clean look. I would highly recommend Flo-Aire
Service was amazing and even checked extra things to confirm entire system was in good shape. Price was so affordable for work performed!
Have relied on Flo-Aire for 30 years; their workmanship and service team have always been courteous and knowledgeable.
Good Company!
AC blowing fuses almost every day. Others wanted to sell me new unit. Cory figured out the problem and fixed it for the price of just a service call. He investigated and found the issue that would not have been resolved by a new unit. Definitely will keep their phone number! Next day service too!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 68 | $192–$1.1k |
| HVAC system maintenance | 62 | $104–$417 |
| Heating system installation | 30 | $1.4k–$2.4k |
| Heating system repair | 20 | $158–$731 |
| Install AC | 20 | $1.6k–$3.7k |
| A/C system maintenance | 18 | $78–$353 |
| A/C system repair | 16 | $209–$585 |
| Installation | 14 | $1.2k–$2.8k |