How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFlo-Aire Heating & Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 540 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Flo-Aire Heating & Cooling for 8 kinds of job.
Flo-Aire Heating & Cooling for heating system installation
Clear ✕All 30 Google reviews tagged “Heating system installation” · showing 20
Excellent communication and service throughout the 2-day installation. The crew kept us informed of install steps, answered all of our questions along the way and were very respectful of our home. Clean up afterwards was fantastic. Highly recommend Flo-Aire for quality work and professional customer service!
We had our furnace and air conditioner replaced. MIke and Ethan were our installation team and were delightful! They are GREAT representatives for the company and wonderful young men who were respectful of our home. They explained the process for the two day installation and encouraged us to ask any questions.…
Great service, very happy with the new installs. Highly recommend Flo-Aire.
Flo-aire has done a great job for us here at DQS we now use them to service all our local businesses and buildings we own
Amazing crew, easy to work with and fixed any/all problems I had same day
Very professional, all work explained in detail during quote. No corners cuts.
John and Darrick were not only experienced, professional and knowledgeable about their job but they were also personable and a pleasure to work with.
We purchased a new Furnace, AC, and Water Heater and install. The entire process from the estimate to the install was professional and above and beyond. The installer Derrick and his co-workers John and Eric were very personable and kept us informed throughout on the progress and expected time to completion. 5 stars…
Had a wonderful experience with the installation guys. If I had a question, they would stop work and answer. Run-through with the new equipment went smoothly.
Excellent company with an excellent crew. I will never go elsewhere.
The guys did an awesome job from Flo-Aire. They were very Professional and i would recommend them to everyone. I m very happy with my new installation of my furnace. A+ to the workers!
Couldn't recommend this company enough. Kevin and Brendon came out to install my new furnace and did an amazing job!
After an awful experience with another company, Flo-Aire came out and quoted us for a new furnace and air conditioner. They were able to come next day to start the work during one of the coldest weeks so far in 2026. The guys who worked on the new units were very professional and always told us what was going on. We…
Flo-Aire installed a brand new furnace and A/C for us and the experience was excellent from start to finish. Their price came in almost $2,000 less than other competitors, and there was no pressure or upselling. The installation was scheduled quickly, the crew was professional, and everything was done efficiently…
Flo-Aire was great. I got 2 quotes and they were almost $3000 cheaper for the same exact equipment. Good communication and clean install by the guys. I would highly recommended Flo-Aire.
Mike and Dave , the two technicians that installed my new boiler system were thorough, courteous, and did a great job. They provided a good explanation of the new system and how it operates. I would use Flo-Aire again when I need something else.
Great service! Flipped my furnace on and discovered it didn’t work. Called Flo Aire for help. Woman that answered the phone was so nice! Tech came out on time as scheduled, super nice guy. Had to replace the old thing - they had a team out, Kevin and Brennan, with two days, install took around 8 hours. Both guys…
Flo-Aire is amazing! Huge shoutout to Brennan for making the whole process so easy. He was polite, respectful, and really took the time to explain everything without ever pushing me to buy more than I needed. You can tell he genuinely cares about helping people. Thank you, Brennan, for going above and beyond.…
We had an old gravity fed furnace. They installed and new furnace, AC unit, hot water heater, and all new duct and vents. They did a fantastic job. I would highly recommend them to everyone!! Zac and Dylan did a fantastic job, and we appreciate their professionalism! Larry came out and did the estimate and checked…
They did an excellent job from start to finish. Called in the am to give us an arrival time, communicated through the entire process. Affordable and quick- there wasn't a thing we were unhappy with. Very professional with everything they did.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 68 | $192–$1.1k |
| HVAC system maintenance | 62 | $104–$417 |
| Heating system installation | 30 | $1.4k–$2.4k |
| Heating system repair | 20 | $158–$731 |
| Install AC | 20 | $1.6k–$3.7k |
| A/C system maintenance | 18 | $78–$353 |
| A/C system repair | 16 | $209–$585 |
| Installation | 14 | $1.2k–$2.8k |
