How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREFlo-Aire Heating & Cooling
Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 70 heat pump installation services · 4.9★ from 540 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Flo-Aire Heating & Cooling for 8 kinds of job.
Flo-Aire Heating & Cooling for install AC
Clear ✕All 20 Google reviews tagged “Install AC”
Excellent communication and service throughout the 2-day installation. The crew kept us informed of install steps, answered all of our questions along the way and were very respectful of our home. Clean up afterwards was fantastic. Highly recommend Flo-Aire for quality work and professional customer service!
We had our furnace and air conditioner replaced. MIke and Ethan were our installation team and were delightful! They are GREAT representatives for the company and wonderful young men who were respectful of our home. They explained the process for the two day installation and encouraged us to ask any questions.…
Great service, very happy with the new installs. Highly recommend Flo-Aire.
The guys did a great job in my AC install. They were there on time, completed work in a reasonable amount of time, cleaned up after themselves and reviewed the job when they were complete. You can't ask for anything better.
Amazing crew, easy to work with and fixed any/all problems I had same day
Very professional, all work explained in detail during quote. No corners cuts.
We purchased a new Furnace, AC, and Water Heater and install. The entire process from the estimate to the install was professional and above and beyond. The installer Derrick and his co-workers John and Eric were very personable and kept us informed throughout on the progress and expected time to completion. 5 stars…
Had a wonderful experience with the installation guys. If I had a question, they would stop work and answer. Run-through with the new equipment went smoothly.
Great job by the team. No pressure sales. Explained what was wrong with the previous setup and gave some ideas on how to change it. The work team was professional and clean. They went above and beyond what I was expecting and I now have noticeable airflow in a couple of rooms that did not have before. I am…
What a great experience! From the sales guy Cory to the install team, a smooth process from beginning to end! I highly recommend these guys.
After an awful experience with another company, Flo-Aire came out and quoted us for a new furnace and air conditioner. They were able to come next day to start the work during one of the coldest weeks so far in 2026. The guys who worked on the new units were very professional and always told us what was going on. We…
From the original estimate when Corey came out to the house, to the actual installation with Kevin and his coworker, it was a very smooth and pleasant experience. Corey was very informative on every possible aspect of installing a new AC unit, and also just a friendly, personable guy in general. He gave some very…
Very impressed with Flo-Aire's service. They installed an Air-Handler and AC Condenser in our building. All employees were very friendly and knowledgeable. Work was completed on time and work area was left cleaner than when they arrived. Pricing was very competitive. Would recommend them highly.
Our experience recently with Flo-Air was nothing but exceptional. Cory came to the house initially for the inspection/quote. He was very thorough, knowledgeable, friendly and prompt in providing the quote, which was a very fair price. The installation took place within a week and was completed by Mission…
the technician was punctual, friendly and accommodating. he repaired the issue, and provided suggestions for maintenance in the future. we appreciate the professionalism and attention to detail. thank you.
Have relied on Flo-Aire for 30 years; their workmanship and service team have always been courteous and knowledgeable.
Installed my HVAC system, rewire my house and so much more 😊 best company ever. I highly recommend FLo Aire heating and cooling U won't be sorry you did. Florence Heath 😄
It was time to replace our 33 year old AC system that was originally purchased from Flo-Aire, so I had them update the entire system. The team of professional technicians who showed up (Mike, Mike, and Brendan) were friendly, courteous, and cleaned up at the end of the job. It was a pleasure the have them in our home. I highly recommend Flo-Aire.
Great Experience! Needed to replace our original 22 year old contractor grade HVAC system in our house. After several quotes we chose Flo Aire. Larry was great to work with getting all the details done. The install team of Mike, Zach, Brenden, and Glenn were great. They had a busy 2 days as we went from an old 80%…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 68 | $192–$1.1k |
| HVAC system maintenance | 62 | $104–$417 |
| Heating system installation | 30 | $1.4k–$2.4k |
| Heating system repair | 20 | $158–$731 |
| Install AC | 20 | $1.6k–$3.7k |
| A/C system maintenance | 18 | $78–$353 |
| A/C system repair | 16 | $209–$585 |
| Installation | 14 | $1.2k–$2.8k |
