Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Florentino Family Roofing & Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Florentino Family Roofing & Remodeling

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 101 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Florentino Family Roofing & Remodeling is better than 89% of soffit and fascia contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Florentino Family Roofing & Remodeling is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Florentino Family Roofing & Remodeling is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Florentino Family Roofing & Remodeling is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Florentino Family Roofing & Remodeling is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Florentino Family Roofing & Remodeling is better than 15% of soffit and fascia contractors.F
15

Reviews for your job

Customers hired Florentino Family Roofing & Remodeling for 5 kinds of job.

Florentino Family Roofing & Remodeling for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Roof inspection”

Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

From start to finish, my husband and I had a great experience with the roofing team. Their quality work really changed the look of our home, and the new roof, gutters, and exterior details made everything look clean, updated, and well finished. We were honestly surprised by how much curb appeal the project added.…

Great priceRoof inspection
donald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have hired this roofing contractor for two homes in Chula Vista. The first project was a roof repair, and the second was a full tear-off and new roof installation. In both cases, Geoffrey took the time to clearly explain what needed to be done and why, which made the whole roofing process easy to understand. We…

Great priceSkylight repairRoof inspection
Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I recently had some custom gutter work done on my home. The team listened carefully to my specific needs and explained the different roofing and gutter options available, making sure I understood what would work best for my situation. Braden gave me clear quotes for each choice, which helped me make an informed…

Skylight repairRoof repair for storm & wind damageRoof inspection
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We were extremely pleased with the roofing and gutter work done on our home. Braden was very attentive and personally made sure we got the exact shingles we wanted, even though they were not easy to find. The team went above and beyond to track down samples for us so we could make the best choice. The installation…

Reasonable priceRoof inspection
Nicolas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an excellent experience with this roofing company in Chula Vista. They came out to inspect my roof and gave me a clear, fair quote with no money required upfront. They guaranteed I’d be happy with the work before any payment was made. I appreciated the many shingle choices they offered, which helped me pick…

Reasonable priceRoof inspection
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We hired this team for several exterior home improvement projects in Chula Vista, including a new roof, siding, fascia and soffit replacement, painting, and new gutters. Their crew, led by John, did a great job replacing rotted wood studs and sections of roof sheathing. Throughout the process, they handled all our…

Reasonable priceRoof repair for storm & wind damageGutter installationRoof inspection
connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve called on this roofing team twice now, and both times they did an amazing job. The first time, they fixed a challenging water leak on our steep roof, and it turned out great—no more leaks and the roof looks awesome. More recently, after a heavy storm with strong winds tore off some shingles, we were concerned…

Great priceRoof repair for storm & wind damageRoof inspection
Hayley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A roofing crew came out to clean my gutters in Chula Vista, even though it turned out my house wasn’t actually the one on their work order. It seems the previous owners might have given my address by mistake. I arrived home just as the two-man team was finishing up. Once we realized they were at the wrong place,…

Great priceRoof repair for storm & wind damageRoof inspection
Madelyn54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called for some minor but important roof repairs after having a great experience with this roofing company before. Once again, they were friendly, quick to respond, and finished the job efficiently. We had some big issues with roof damage and rain leaking into our old home in Chula Vista that needed fast…

Great priceRoof repair for storm & wind damageRoof inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage17$539–$11k
Roof inspection9$371–$2.0k
Gutter installation9—
Attic venting repairs7—
Skylight repair6—

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