Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Florentino Family Roofing & Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Florentino Family Roofing & Remodeling

Chula Vista, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 40 soffit and fascia contractors · 4.9★ from 101 Google reviews

📞 Call (619) 848-5500Request a call back

Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Florentino Family Roofing & Remodeling is better than 89% of soffit and fascia contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Florentino Family Roofing & Remodeling is better than 99% of soffit and fascia contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Florentino Family Roofing & Remodeling is better than —% of soffit and fascia contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Florentino Family Roofing & Remodeling is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Florentino Family Roofing & Remodeling is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Florentino Family Roofing & Remodeling is better than 15% of soffit and fascia contractors.F
15

Reviews for your job

Customers hired Florentino Family Roofing & Remodeling for 5 kinds of job.

Florentino Family Roofing & Remodeling for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Skylight repair”

T6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Matthew was great to work with. He replied the same day I called for a roofing estimate and usually got back to my texts or phone calls within about an hour. His crew showed up right at 8:00 each day they were scheduled to work on my home in Chula Vista. I had roofing, roof flashing, and exterior weatherproofing…

Great priceSkylight repair
donald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We have hired this roofing contractor for two homes in Chula Vista. The first project was a roof repair, and the second was a full tear-off and new roof installation. In both cases, Geoffrey took the time to clearly explain what needed to be done and why, which made the whole roofing process easy to understand. We…

Great priceSkylight repairRoof inspection
Francisco4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

the roofing crew got the job done and worked very hard from start to finish. on the first day, they tore off the old roof, and from what i could hear and see from inside the house, they stayed busy almost the whole time with only a short lunch break. they put in full days and kept the project moving at a steady…

Reasonable priceSkylight repairRoof repair for storm & wind damage
Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I recently had some custom gutter work done on my home. The team listened carefully to my specific needs and explained the different roofing and gutter options available, making sure I understood what would work best for my situation. Braden gave me clear quotes for each choice, which helped me make an informed…

Skylight repairRoof repair for storm & wind damageRoof inspection
brent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From the very first estimate, I was truly impressed with Florentino Family Roofing & Remodeling. During the inspection, they noticed roof damage that other bidding companies completely missed. Thanks to Matthew’s careful eye and attention to detail, we got full coverage on everything that needed repairs. The crew…

Reasonable priceSkylight repairRoof repair for storm & wind damage
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

i reached out to geoffrey at Florentino Family Roofing & Remodeling for an estimate on my roof. he arrived right when he said he would and took the time to carefully check out the roof and explain its condition. geoffrey let me know that, considering the age and wear, it would be best to replace the roof soon, and…

Great priceSkylight repairRoof repair for storm & wind damage

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage17$539–$11k
Roof inspection9$371–$2.0k
Gutter installation9—
Attic venting repairs7—
Skylight repair6—

Compare with

CASAS ROOF INC logoCASAS ROOF INCExperts Score 100Chula Vista · 5.00★California First Roofing logoCalifornia First RoofingExperts Score 99Chula Vista · 4.99★Berumen Roofing, INC logoBerumen Roofing, INCExperts Score 99Chula Vista · 5.00★