Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Flow Pro Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%80+11.3Replies to reviews 7%44+3.1Craft & service penalty78−2.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Flow Pro Plumbing

Augusta-Richmond County, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 400 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flow Pro Plumbing is better than 79% of drain cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flow Pro Plumbing is better than 76% of drain cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flow Pro Plumbing is better than 78% of drain cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flow Pro Plumbing is better than 80% of drain cleaning services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flow Pro Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flow Pro Plumbing is better than 44% of drain cleaning services.C
44

Reviews for your job

Customers hired Flow Pro Plumbing for 8 kinds of job.

Flow Pro Plumbing for plumbing fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Plumbing fixture installation”

billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had an issue with a kitchen sink and another local company told me I needed to replace all the plumbing under the house and refused to even attempt to fix my sink. Flow pro came out and immediately fixed the sink and addressed all plumbing issues under the house at a fraction of the cost. They even came to Columbia,…

Paid $2,000+Great priceDrain cleaningPlumbing pipe repairPlumbing fixture installation
BrendaLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jarred, Larry and Rodney and Chris are the best. Any of your plumbing needs call Flowpro Plumbing.

Repair water fixturesPlumbing fixture installation
charlesLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bryan did an outstanding job.

Paid $200–300Reasonable pricePlumbing fixture installation
CoriLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot recommend these guys enough, oh my goodness. They were absolutely phenomenal!!! Chis and Sam came out very promptly, fixed things super quickly, even explained what was going on to my husband and I as they did it without fuss. They fixed our water pressure and were ridiculously knowledgeable and friendly…

Plumbing fixture installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Lashunda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Darren came out on an Emergency call that had causing my water to be shut off bc pipe cracked at the emergence shut off outside he did a great job replacing everything needed and explained everything that he had to do and why. I will most definitely use this company again and refer them to anyone and everyone needing great service and a job well done.

Plumbing leak detectionPlumbing fixture installationOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism

Price

$379-25% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair17$239–$680
Plumbing pipe repair16$353–$1.4k
Plumbing leak detection13$205–$630
Faucet repair12$228–$585
Outdoor plumbing system repair10$366–$1.6k
Drain cleaning9$248–$593
Repair water fixtures7—
Water heater installation7$1.2k–$2.5k

Compare with

French Drain Specialists of Augusta logoFrench Drain Specialists of AugustaExperts Score 99Augusta-Richmond County · 5.00★Williams Sewer & Drain, INC. logoWilliams Sewer & Drain, INC.Experts Score 97Augusta-Richmond County · 4.98★Superior Plumbing logoSuperior PlumbingExperts Score 94Augusta-Richmond County · 4.95★