Experts Reviews · Company report
Flow Pro Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%80+11.3Replies to reviews 7%44+3.1Craft & service penalty78−2.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Flow Pro Plumbing

Augusta-Richmond County, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 400 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flow Pro Plumbing is better than 79% of drain cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flow Pro Plumbing is better than 76% of drain cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flow Pro Plumbing is better than 78% of drain cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flow Pro Plumbing is better than 80% of drain cleaning services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flow Pro Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flow Pro Plumbing is better than 44% of drain cleaning services.C
44

Reviews for your job

Customers hired Flow Pro Plumbing for 8 kinds of job.

Flow Pro Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Plumbing leak detection”

Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He was very helpful and thorough. I feel satisfied the problem was identified and resolved. Thank you!

Paid $1–200Plumbing leak detection
Annabelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Logan was knowledgable, efficient,pleasant and great....he's an asset to your business. Thanks Annabelle Cole

Paid $1–200Reasonable pricePlumbing leak detectionRepair water fixturesFaucet repair
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dillon was great. Found our water leak and fixed quickly. Highly recommend

Paid $600–800Reasonable pricePlumbing leak detection
Breanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joshua Mobley provided excellent service and arrived promptly within service time. Joshua took time to answer all my questions and treated my home with care. Highly recommended!!

Toilet repairDrain cleaningPlumbing leak detection
AndreLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The technician by the name of Josh was awesome. He was very professional and proficient at his job. He's a very hard worker and you could tell he was very knowledgeable about his job. I want to thank Flow Pro for living up to their standards and tackling the job with a great employee 🙏. I recommend Flow Pro…

Reasonable pricePlumbing leak detectionPlumbing pipe repair
gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

highly rercommend

Paid $300–400Reasonable priceGarbage disposal installationPlumbing leak detection
NathanLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fast service and fair pricing on a weekend to boot! Wyatt helped with another issue that we had. I will use them for all my needs going forward.

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairRepair water fixtures
MaryLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great caring company beginning with a REAL HUMAN ....and wonderful at that ... To answer the phone.. ON A SATURDAY! DARIN was a delight. Professional and human all at the same time! I will use them again... Hope I won't need a plumber.. however!

Plumbing leak detection
DLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris listened to the troubleshooting I had done before he arrived and used it to help solve the issue we had with a leaking pipe within the master bathroom wall. Good Job! I would hire Flo-Pro again...

Plumbing leak detectionPlumbing pipe repairDrywall repair
jeannie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable. Took time to make sure I understand the problem a d was able to complete the job in the same day

Reasonable pricePlumbing leak detection
Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

Flo-Pro Plumbing has done good work for us in the past. They show up on time, clean up after themselves, and do reliable work. My only negative is their quote process is not always clear and does not itemize adequately for my needs.

Not surePlumbing leak detection
AlexLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my new go-to plumbing service. The plumbers that came out were friendly and professional. They provided quality repairs for me (capped a pipe and rebuilt a leaking spigot) at a good price.

Plumbing leak detectionFaucet repairOutdoor plumbing system repair+ Punctuality+ Quality+ Professionalism
Lashunda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Darren came out on an Emergency call that had causing my water to be shut off bc pipe cracked at the emergence shut off outside he did a great job replacing everything needed and explained everything that he had to do and why. I will most definitely use this company again and refer them to anyone and everyone needing great service and a job well done.

Plumbing leak detectionPlumbing fixture installationOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism

Price

$379-25% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair17$239–$680
Plumbing pipe repair16$353–$1.4k
Plumbing leak detection13$205–$630
Faucet repair12$228–$585
Outdoor plumbing system repair10$366–$1.6k
Drain cleaning9$248–$593
Repair water fixtures7—
Water heater installation7$1.2k–$2.5k

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