Experts Reviews · Company report
Flow Pro Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%80+11.3Replies to reviews 7%44+3.1Craft & service penalty78−2.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Flow Pro Plumbing

Augusta-Richmond County, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 400 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flow Pro Plumbing is better than 79% of drain cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flow Pro Plumbing is better than 76% of drain cleaning services.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flow Pro Plumbing is better than 78% of drain cleaning services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flow Pro Plumbing is better than 80% of drain cleaning services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flow Pro Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flow Pro Plumbing is better than 44% of drain cleaning services.C
44

Reviews for your job

Customers hired Flow Pro Plumbing for 8 kinds of job.

Flow Pro Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Plumbing pipe repair”

Jun6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Logan from Flow Pro was prompt, polite, professional, and very knowledgeable. He handled everything calmly and confidently and clearly has plenty of experience. I was very pleased with the service and would gladly recommend Logan and Flow Pro Plumbing.

Paid $200–400Reasonable pricePlumbing pipe repair
billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had an issue with a kitchen sink and another local company told me I needed to replace all the plumbing under the house and refused to even attempt to fix my sink. Flow pro came out and immediately fixed the sink and addressed all plumbing issues under the house at a fraction of the cost. They even came to Columbia,…

Paid $2,000+Great priceDrain cleaningPlumbing pipe repairPlumbing fixture installation
DerekLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★

Had to get help with a plumbing problem. Called flow pro and the technician was in route in about 20 minutes. When he got here, straight to work and showed me a quick fix. Everything worked great. Technician, logan, was courteous and professional. He did a great job. I would recommend this company.

Paid $200–300Reasonable pricePlumbing pipe repair
Spencer13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Flo pro is a very good plumbing company. Trustworthy, knowledgeable, reliable and professional.

Paid $200–300Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Customer Service top notch throughout the company. Keep up the good work Flow Pro!

Paid $300–400Reasonable pricePlumbing pipe repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rapid service, clear description of problem and cost to fix. Cleaned up site after work was completed.

Paid $400–500Reasonable pricePlumbing pipe repair
AndreLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The technician by the name of Josh was awesome. He was very professional and proficient at his job. He's a very hard worker and you could tell he was very knowledgeable about his job. I want to thank Flow Pro for living up to their standards and tackling the job with a great employee 🙏. I recommend Flow Pro…

Reasonable pricePlumbing leak detectionPlumbing pipe repair
NathanLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fast service and fair pricing on a weekend to boot! Wyatt helped with another issue that we had. I will use them for all my needs going forward.

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repairRepair water fixtures
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris has been my plumber of choice since I moved to Harlem. This last emergency happened on a Saturday afternoon. My call was met with empathy and assurance that the matter would be resolved THAT day. The service call was performed professionally and with great attitude. Communication throughout the day was timely and accurate. Thanks!

Plumbing pipe repairOutdoor plumbing system repair
DLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris listened to the troubleshooting I had done before he arrived and used it to help solve the issue we had with a leaking pipe within the master bathroom wall. Good Job! I would hire Flo-Pro again...

Plumbing leak detectionPlumbing pipe repairDrywall repair
Deisy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

My appointment block of time was between 1 PM and 3 PM. At 2:30 PM I called the office to ask if the plumber was on his way and Stephanie, which was the front desk lady, responded saying that he was wrapping it up and was heading my way. At 3:30 PM I had to call back since the plumber was not in my house yet, so…

Reasonable pricePlumbing pipe repair
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and the response time was the same day. The service rep Darren was very knowledgeable and did an outstanding job performing a plumbing pipe repair. We would highly recommend this company!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
CoriLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot recommend these guys enough, oh my goodness. They were absolutely phenomenal!!! Chis and Sam came out very promptly, fixed things super quickly, even explained what was going on to my husband and I as they did it without fuss. They fixed our water pressure and were ridiculously knowledgeable and friendly…

Plumbing fixture installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a very responsive and reliable company! This is the first time I have used and will be referring and using them in the future. Troy and Kaleb were very knowledgeable and go the extra mile! They are locally owned and do an amazing job for very reasonable prices!

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Lashunda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Darren came out on an Emergency call that had causing my water to be shut off bc pipe cracked at the emergence shut off outside he did a great job replacing everything needed and explained everything that he had to do and why. I will most definitely use this company again and refer them to anyone and everyone needing great service and a job well done.

Plumbing leak detectionPlumbing fixture installationOutdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable pricePlumbing pipe repairFaucet repair

Price

$379-25% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 58%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair17$239–$680
Plumbing pipe repair16$353–$1.4k
Plumbing leak detection13$205–$630
Faucet repair12$228–$585
Outdoor plumbing system repair10$366–$1.6k
Drain cleaning9$248–$593
Repair water fixtures7—
Water heater installation7$1.2k–$2.5k

Compare with