Experts Reviews · Company report
Flow Star Plumbing and Heating LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty88−1.2Momentum penalty83−1.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Flow Star Plumbing and Heating LLC

Anchorage, AK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 174 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flow Star Plumbing and Heating LLC is better than 80% of pipe repair services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 64% of pipe repair services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flow Star Plumbing and Heating LLC is better than 88% of pipe repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flow Star Plumbing and Heating LLC is better than 83% of pipe repair services.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 41% of pipe repair services.C
41

Reviews for your job

Customers hired Flow Star Plumbing and Heating LLC for 8 kinds of job.

Flow Star Plumbing and Heating LLC for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$173–$503
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Plumbing leak detection”

KennethLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Cantrell with Flow Star was OUTSTANDING. My heat went out for several days causing all my pipes to freeze. He showed up on time (always called ahead of time to let me know he was on the way), was professional and courteous, and expertly tracked down and repaired more than 20 burst pipes. He also replaced a cracked…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
ArianaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Flowstar has my vote! Excellent service. They were very patient and thorough in explaining the issue and made sure I understood my options without any pressure to upsell. It’s refreshing to work with a company that values honesty and professionalism. I would absolutely use them again.

Reasonable pricePlumbing leak detectionPlumbing pipe repairHeating system maintenance
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the company you need to call for your plumbing needs. There is no doubt about it. I have had them come 4 different times for different problems with my house that is over 40 years old. Their work is superior to other plumbing companies with a more reasonable cost. Plumbing problem? Call Flow Star. Thank you Steve! Thank you Jake!

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
KristineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

100% there for the customer. They were the best/easiest part of dealing with an insurance claim. Will work with them again, and recommend to anyone else.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a bulging ceiling and an unknown leak. I called and got very quick service. Joe was a complete professional and even gave some future prepping tips, knowledge, and a company to help with repairs. They turned a stressful situation into a manageable one. I will definitely be using Flow Star again!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Lara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough positive things about Kurdel and his company. I’ve sent 4 or 5 of my clients to kurdel now for HVAC as well as general contracting services and his customer service and quality of work has been AMAZING. Extremely profession, high work ethics and moral, and I trust him 1000% with my clients as well as my own properties.

Plumbing leak detectionHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Martin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What started as price shopping at Lowe's, turned into a great experience with our new plumbing and heating service provider! From start to finish Flowstar is one of the best repair companies I have worked with in the Anchorage area in over thirty years! They handled our warranty paperwork, explained and discussed…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just wanted to share my experience with Flow Star. Kudos to the crew for coming to our aid to fix our leaking pipes. Their knowledge from owner to tech is awesome and it showed in their work. Even after miscommunication Cordel reach out and explained everything in a very patience and professional manner, he stayed…

Plumbing leak detectionWater heater installation+ Responsiveness
Dustin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, efficient and quality service! The team was friendly and extremely helpful in helping me solve my kitchen remodel needs. They were able to schedule me in a pinch and were able to knock out my needs without issue! I highly recommend the team at Flow Star!

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had water from our kitchen sink leaking through the sealing of the downstairs bedroom. Turns out it was a defect during manufacturing of the pipes installed when the house was built. Kurdel was very knowledgeable and professional. He diagnosed the problem right away and got the pipes replaced very quickly with no…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
TheKillamyk8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Flow Star plumbing. The owner came out to look at everything for us himself. He gave us a very reasonable quote for what we needed fixed and was able to make the repairs in the same visit. I got a quote from another company here in town for over double what Flow Star quoted me. He even checked a…

Plumbing leak detectionShower repairWater heater repair+ Responsiveness+ Punctuality+ Quality
F7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time using this company and I was very impressed. The technician called 30 minutes prior as requested, showed up on time, and repaired my leaking cold water line quickly. A far better experience than I’ve had with the “big name” heating and plumbing companies.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jared is AWESOME! He is quick and efficient!!! Communication was on point. He explained what was wrong and fixed it!! 👏 we will definitely be calling them for all plumbing and heating challenges!!! Thank you again!! Highly recommended 👌

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jaimie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super prompt and professional service. Kurdel was able to find and fix the leak and get us back up and running in no time. I highly recommend you give him a call for all of your plumping needs. We will definitely be keeping him on speed dial .

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality

Price

$1.5k+216% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 59%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation26$1.4k–$2.8k
Plumbing pipe repair23$295–$931
Plumbing leak detection14$173–$503
Water heater repair12$158–$432
Heating system maintenance11—
Heating system installation8$1.6k–$2.8k
Faucet repair7$228–$721
Toilet installation5$466–$1.4k

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