Experts Reviews · Company report
Flow Star Plumbing and Heating LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty88−1.2Momentum penalty83−1.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Flow Star Plumbing and Heating LLC

Anchorage, AK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 174 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flow Star Plumbing and Heating LLC is better than 80% of pipe repair services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 64% of pipe repair services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flow Star Plumbing and Heating LLC is better than 88% of pipe repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flow Star Plumbing and Heating LLC is better than 83% of pipe repair services.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 41% of pipe repair services.C
41

Reviews for your job

Customers hired Flow Star Plumbing and Heating LLC for 8 kinds of job.

Flow Star Plumbing and Heating LLC for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$931
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Plumbing pipe repair” · showing 20

ChrisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Flowstar....can't say enough good things about this crew. Everything we have gotten done with them is done right, done quickly, and gives us that piece of mind that it will last. Great employees, and a great owner. 5 stars all day long!!!

Great priceToilet repairWater heater installationPlumbing pipe repair
Craig14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Flowstar did a great job with the plumbing portion of my bath remodel. They were able to order a toilet that none of the big boxes could get. They relocated the water line to accommodate the new toilet, and installed it perfectly. I've also had them run a new waterline to my new fridge. Flowstar's staff was very…

Paid $1,000+Reasonable pricePlumbing pipe repairToilet installationService not listed
KennethLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Cantrell with Flow Star was OUTSTANDING. My heat went out for several days causing all my pipes to freeze. He showed up on time (always called ahead of time to let me know he was on the way), was professional and courteous, and expertly tracked down and repaired more than 20 burst pipes. He also replaced a cracked…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
ArianaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Flowstar has my vote! Excellent service. They were very patient and thorough in explaining the issue and made sure I understood my options without any pressure to upsell. It’s refreshing to work with a company that values honesty and professionalism. I would absolutely use them again.

Reasonable pricePlumbing leak detectionPlumbing pipe repairHeating system maintenance
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the company you need to call for your plumbing needs. There is no doubt about it. I have had them come 4 different times for different problems with my house that is over 40 years old. Their work is superior to other plumbing companies with a more reasonable cost. Plumbing problem? Call Flow Star. Thank you Steve! Thank you Jake!

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
KristineLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

100% there for the customer. They were the best/easiest part of dealing with an insurance claim. Will work with them again, and recommend to anyone else.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a bulging ceiling and an unknown leak. I called and got very quick service. Joe was a complete professional and even gave some future prepping tips, knowledge, and a company to help with repairs. They turned a stressful situation into a manageable one. I will definitely be using Flow Star again!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A couple of things: 1. They call you back when you leave a message! 2. They show up when they say they will (and call before)! 3. Work is done well and for a reasonable price. 4. They have some interesting tools for copper work... I wish I could justify the price to buy one! It's unfortunate I have to bring up points #1 and #2 but it's Alaska...

Plumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Professionalism
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Flow Star has been amazing for us. Sean was able to help us out quickly several times recently with replacing corroded valves, installing a new toilet, and fixing a leak in a pipe. Steve, Sean, and Kurdel were responsive, professional, super helpful, and really went out of their way to help us when we needed them.…

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Lara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough positive things about Kurdel and his company. I’ve sent 4 or 5 of my clients to kurdel now for HVAC as well as general contracting services and his customer service and quality of work has been AMAZING. Extremely profession, high work ethics and moral, and I trust him 1000% with my clients as well as my own properties.

Plumbing leak detectionHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Patrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

There are three individuals I want to honor in my little quest to fix my piping in my place. First some backstory: house built in the late 70s-early 80s had the original copper on a specific run for domestic potable water and heating lines as well, all the pipes were run very close together which resulted in…

Plumbing pipe repair+ Quality+ Professionalism+ Value
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kurdel and his team at FlowStar are always on time, courteous, do great work and really take the time to talk with you about what the issue is, how they are going to fix it and the pricing is really reasonable! We recommend anyone who needs plumbing/heating work done to call FlowStar, they're awesome!

Plumbing pipe repairThermostat repairWater heater repair+ Responsiveness+ Quality+ Professionalism
Martin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What started as price shopping at Lowe's, turned into a great experience with our new plumbing and heating service provider! From start to finish Flowstar is one of the best repair companies I have worked with in the Anchorage area in over thirty years! They handled our warranty paperwork, explained and discussed…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
E3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with their service, both on the phone, & with Tino (Tilo?), the service tech, who came out to replace a corroded copper line. Very thankful they called back, as I spent the morning calling numerous companies needing the leak fixed asap. I will use them again for any further plumbing needs. Grazie Flow Star!👍😊

Plumbing pipe repair+ Responsiveness+ Professionalism
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had water from our kitchen sink leaking through the sealing of the downstairs bedroom. Turns out it was a defect during manufacturing of the pipes installed when the house was built. Kurdel was very knowledgeable and professional. He diagnosed the problem right away and got the pipes replaced very quickly with no…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Duncan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to flow-star by a friend of a friend. They were very quick in responding to all levels of how a business should operate. That being responding quickly to your call/showing up to evaluate issue/setting a timely appointment to fix the issue. I couldn’t of been more impressed with the quality of class…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
F7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time using this company and I was very impressed. The technician called 30 minutes prior as requested, showed up on time, and repaired my leaking cold water line quickly. A far better experience than I’ve had with the “big name” heating and plumbing companies.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jonny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Hired them to delete some gas lines and fix a drain clog. Gas lines out great. Couldn't reach the drain clog with their snake, and said they were going to come back out and access the clog from a closer section of the pipe (it was at 12' down the pipe). I know that they don't typically do drain clogs but they had…

Plumbing pipe repairDrain cleaning− Responsiveness− Punctuality
janet10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jared is AWESOME! He is quick and efficient!!! Communication was on point. He explained what was wrong and fixed it!! 👏 we will definitely be calling them for all plumbing and heating challenges!!! Thank you again!! Highly recommended 👌

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jocelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I 100% recommend Flow Star Plumbing. Kurdel is very professional and has great institutional knowledge and not afraid to share it. I have complete confidence in this company will continue using them for all of my buildings.

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism

Show more plumbing pipe repair reviews (3 more) →

Price

$1.5k+216% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 59%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation26$1.4k–$2.8k
Plumbing pipe repair23$295–$931
Plumbing leak detection14$173–$503
Water heater repair12$158–$432
Heating system maintenance11—
Heating system installation8$1.6k–$2.8k
Faucet repair7$228–$721
Toilet installation5$466–$1.4k

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