Experts Reviews · Company report
Flow Star Plumbing and Heating LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty88−1.2Momentum penalty83−1.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Flow Star Plumbing and Heating LLC

Anchorage, AK · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.8★ from 174 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Flow Star Plumbing and Heating LLC is better than 80% of pipe repair services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 64% of pipe repair services.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Flow Star Plumbing and Heating LLC is better than 88% of pipe repair services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 100% of pipe repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Flow Star Plumbing and Heating LLC is better than 83% of pipe repair services.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Flow Star Plumbing and Heating LLC is better than 41% of pipe repair services.C
41

Reviews for your job

Customers hired Flow Star Plumbing and Heating LLC for 8 kinds of job.

Flow Star Plumbing and Heating LLC for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$432
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 16

All 12 Google reviews tagged “Water heater repair”

Edward4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very fast response I called them at morning, by afternoon they called and send someone to fix the problem. Jake is very professional, knowledgeable and polite, also the price is reasonable i will call them back again next time

Water heater repair
Robyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I requested a quote through Lowe's and was please to schedule the visit for the next day. The owner came to provide the quote. He was very patient to explain what would be done and answered all the questions I had. The quote came in as promised first thing the next day and with itemized details. I was able to…

Water heater repair
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company, good communication, knowledgable contractor, good prices. Really easy to work with. Replaced my boiler and water heater.

Heating system maintenanceHeating system installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Lara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough positive things about Kurdel and his company. I’ve sent 4 or 5 of my clients to kurdel now for HVAC as well as general contracting services and his customer service and quality of work has been AMAZING. Extremely profession, high work ethics and moral, and I trust him 1000% with my clients as well as my own properties.

Plumbing leak detectionHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kurdel and his team at FlowStar are always on time, courteous, do great work and really take the time to talk with you about what the issue is, how they are going to fix it and the pricing is really reasonable! We recommend anyone who needs plumbing/heating work done to call FlowStar, they're awesome!

Plumbing pipe repairThermostat repairWater heater repair+ Responsiveness+ Quality+ Professionalism
Martin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What started as price shopping at Lowe's, turned into a great experience with our new plumbing and heating service provider! From start to finish Flowstar is one of the best repair companies I have worked with in the Anchorage area in over thirty years! They handled our warranty paperwork, explained and discussed…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
TheKillamyk8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Flow Star plumbing. The owner came out to look at everything for us himself. He gave us a very reasonable quote for what we needed fixed and was able to make the repairs in the same visit. I got a quote from another company here in town for over double what Flow Star quoted me. He even checked a…

Plumbing leak detectionShower repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are absolutely amazing, they’re extremely responsive and professional. Prices are great and they don’t try to upcharge or fix things that don’t need fixing. I’m a landlord with multiple properties in south central alaska and Flow Star will be my first call for anything water related in the future. Can’t say enough good things!

Faucet repairPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kurdel at Flow Star did an amazing job with my repair list when selling my home. He was quick, prompt, honest, and efficient. I highly recommend Flow Star for all plumbing and mechanical needs.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

When I called Flow Star I got in touch with the owner/plumber Kurdel. I told him the issue I was having and after requesting the brand of my hot water heater, he knew exactly what the problem was and how to fix it. Within a couple hours he was at my home and repairing the issue. While he was at my home, he showed me…

Water heater repair+ Responsiveness+ Quality+ Professionalism
M1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a great experience! Kurdel was very professional. I had an electrical and plumbing problem with my furnace. Someone from one of the well-known companies came twice and was not able to fix the problem. A friend recommends Flow Star, I called and he showed up the next day. He took the time to explore, diagnose,…

Water heater repairService not listed+ Responsiveness+ Punctuality+ Quality
Angela4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality

Price

$1.5k+216% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 59%Overpriced 6%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation26$1.4k–$2.8k
Plumbing pipe repair23$295–$931
Plumbing leak detection14$173–$503
Water heater repair12$158–$432
Heating system maintenance11—
Heating system installation8$1.6k–$2.8k
Faucet repair7$228–$721
Toilet installation5$466–$1.4k

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