Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Customers generally praise the grooming quality, staff friendliness, and clean facilities, noting that pets often return happy and well-groomed. However, recurring criticisms in low-star reviews highlight long wait times, lack of communication during stays, and concerns about high pricing for basic services or hidden charges.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
104 Google reviews we collected
Phrases our text analysis found in 74 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Check them out they really take very good care of your pet, on top of having a very professional salon and warm atmosphere 😀”
“They did a great job on the nail trim and accommodated a last minute walkin.”
“Loved this place the owner is very knowledgeable about certain things and she took care of my pup highly recommended will continue to come back”
“I would have given 5 stars but this last experience did not make me feel great AT ALL.”
“Sent my puppy to get groomed today absolutely loved the outcome super friendly staff and reasonable pricing will definitely be back”
“This groomer understood this and had him in and out so quickly, well groomed and not in pain.”
“She is so knowledgeable, kindhearted, and genuinely cares about your fur baby.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Fluffy Pawz Pet Center & Spa Services for 1 kind of job. Pick one to see what they paid and said.
Fluffy Pawz is the best for your dog, excellent service, and one of the most amazing grooming salon for your pet. Check them out they really take very good care of your pet, on top of having a very professional salon and warm atmosphere 😀
My dog got a Cut & Bath nothing more and I was charge $98 dollars nothing more. I was told my dog was difficult. No recommendations from me.
This place didn’t just meet my expectations—they went way beyond them. From the moment we walked in to the moment we left, everything was amazing. They treated my baby with so much care and kindness. I didn’t even have an appointment, and they still took such great care of us. I’m honestly in disbelief at how good they were. I’m so glad I found them!”
Y'all, I've never taken a dog to a groomer before but now that we own a little fluff ball (b&w), I thought it necessary. She's shedding now and they did a great job getting a lot of hair out of her, she must have lost like 2 of herself. The white dog is our grandfather's, and needed some extra love. This boy...my…
There is a bit of a wait to drop off your pup but it is well worth the wait. I had the best grooming experience at Fluffy Pawz. The staff is knowledgeable, courteous and kind. I have two Yorkiepoos and we have tried several groomers over the last 2 years. Fluffy Pawz is hands down the best in town.
This my first fur baby Pearl . Yesterday fluffy paws did amazing on her I love it 😍😍🐾🐾 i definitely will be booking again
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 5 | — |
4.7 ★★★★★ 104 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They did a great job on the nail trim and accommodated a last minute walkin.
Fluffy Pawz is the best for your dog, excellent service, and one of the most amazing grooming salon for your pet. Check them out they really take very good care of your pet, on top of having a very professional salon and warm atmosphere 😀
My dog got a Cut & Bath nothing more and I was charge $98 dollars nothing more. I was told my dog was difficult. No recommendations from me.
Fluffy Pawz did a great job on mine baby!
This place didn’t just meet my expectations—they went way beyond them. From the moment we walked in to the moment we left, everything was amazing. They treated my baby with so much care and kindness. I didn’t even have an appointment, and they still took such great care of us. I’m honestly in disbelief at how good they were. I’m so glad I found them!”
Halo ❤'s his groomer.
Cost for shampooing & shaving your dog bald- $123 🤷♀️
Thank you for sharing your feedback. We truly appreciate the opportunity to clarify the service your pet received. What was provided was not a standard shampoo and shave, but rather a Coat Restoration Service specifically designed for pets with severe matting. This specialized service goes far beyond basic grooming and includes: ✨ Safe matting removal using techniques that prioritize your pet's comfort and skin health ✨ Luxury therapeutic products formulated to restore and heal the skin and coat after matting damage ✨ Professional assessment and care tailored to your pet's specific condition Severe matting can cause significant discomfort, skin irritation, and even health issues for pets. Our Coat Restoration Service is priced based on the level of care required and the time-intensive work needed to safely address these concerns while promoting healing. We understand there may have been confusion about the service, and we'd love the opportunity to discuss your pet's care in more detail. Please feel free to call us at 901-310-4906 so we can address any concerns directly. Our goal is always to provide the highest quality care for every pet that comes through our doors. Thank you for trusting us with your pet's needs.
Y'all, I've never taken a dog to a groomer before but now that we own a little fluff ball (b&w), I thought it necessary. She's shedding now and they did a great job getting a lot of hair out of her, she must have lost like 2 of herself. The white dog is our grandfather's, and needed some extra love. This boy...my mouth dropped when I saw him! Wonderful work ladies! Thank you so much for your time! And the scent they came home with OMG they smelled great! (I forgot to take before photos :() June 26, 2025 - Took our Grandfather's dog in today and unfortunately did not have his paperwork (someone else takes him to the vet). They called the vet right there instead of requiring paperwork (will have it ready for next time!) I took a before photo this time (on the couch with the big pillow).
There is a bit of a wait to drop off your pup but it is well worth the wait. I had the best grooming experience at Fluffy Pawz. The staff is knowledgeable, courteous and kind. I have two Yorkiepoos and we have tried several groomers over the last 2 years. Fluffy Pawz is hands down the best in town.
This my first fur baby Pearl . Yesterday fluffy paws did amazing on her I love it 😍😍🐾🐾 i definitely will be booking again
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
