Experts Reviews · Company report
Focus Salon And Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Focus Salon And Spa

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 930 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Focus Salon And Spa is better than 92% of hair salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Focus Salon And Spa is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Focus Salon And Spa is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Focus Salon And Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Focus Salon And Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Focus Salon And Spa is better than 63% of hair salons.B
63

Reviews for your job

Customers hired Focus Salon And Spa for 8 kinds of job.

Focus Salon And Spa for bang trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Bang trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 26

All 33 Google reviews tagged “Bang trim” · showing 20

Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tommie did a beautiful job with my cut and color today, per usual. He also cut my tween’s hair, respecting her wishes and encouraging her. And he’s fun to talk to while I’m in the chair!

Paid $160–180Shampoo & conditioningKids' cutsBang trim
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kelli is THE BEST!!! 10 stars ✨ across the board both times she has slayed my hair! Thank you, Kellz! 🤏🏽🫶🏽🩵😮‍💨

Paid $60–80Shampoo & conditioningBang trimHaircut
Ava4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best experience ever! Kit was so amazing, friendly, and talented. My hair is like a dream come true! The whole staff + environment was kind and welcoming. Hadn't been to a professional salon but this has me hooked! Will be returning & telling everyone to come here. Seriously soooo good. Update: Went in for the…

Bang trimHairstylingBlowdry
Gabby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alicia always takes the best care of me and my hair!!! Love her to death!!! 🫶

Paid $60–80Bang trimHaircutHairstyling+ Punctuality+ Cleanliness+ Quality
carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I'm never disappointed when Topher cuts and styles my hair! I've put my trust in him for years!😊

Paid $120–140Hair coloringBlowoutsBang trim
Koda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

the best place i've ever been!

Paid $40–60HairstylingBang trimHaircut+ Punctuality+ Cleanliness+ Quality
Charity4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Absolutely my best haircut since moving to Louisville from Atlanta. Topher was amazing and spent time learning about my needs and hair in establishing a more long term plan. Highly recommend.

Bang trimHaircut
HeidiLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ethel is amazing! She really took her time on my hair, making sure that it turned out perfect! Definitely going to keep going back!

Bang trimHaircutPerms
Hailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got my haircut with Ethel! She was very welcoming and made me feel comfortable. I absolutely love it!

Bang trimBlowdryHairstyling
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Focus has the best family and safe vibes of any salon that I’ve been too, and Ethel is both incredibly talented and beautifully kind. I’m lucky to have found them!!

Bang trimBlowdryHair coloring
JosephLocal Guide · 257 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great hair cut! With Topher.

Bang trimBeard trimBlowdry
AngelaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mara is professional, talented, and delightful. She did exactly what I asked and I was extremely pleased with the results. I will absolutely return.

Bang trimBlowdryBlowouts
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Update: I made an appointment for my mom who has some mobility impairments and Topher worked with her to find a shape and style that she makes her feel glamorous. He provided styling tips that she can handle on a daily basis without pain. Topher is phenomenal from cut to color he is the best in the city! He…

Bang trimBlowdryBlowouts
LindseyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't sing enough praises! Everyone is so nice and talented! Topher is a genius and knows exactly how to make me look good every single time. I change my mind a lot and he just rolls with if and gives me the most gorgeous version of whatever I'm feeling.

Bang trimBlowdryBlowouts
RandiLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ethel was incredible! I got everything I came for and more. Will definitely be back (;

Bang trimHairstylingHaircut
Gwenivere4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been going to this Salon for Alecia for over a year now, maybe two. She's always very kind and patient. She does a fantastic job of bringing your haircut visions to life, while being realistic explaining what you can or can't achieve with your hair qualities. I reccomend her to lots of my friends and plan to…

Bang trimHairstylingHaircut
SonjaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm very happy with the professionalism and quality of my service. I would recommend this place to anyone. Alicia was amazing!

BalayageBang trimHair coloring
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Best salon in louisville all stylist are great you can't go wrong.

Bang trimHair coloringHaircut
Briana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mara did an amazing job! Highly recommend getting your hair done here and with Mara!

Bang trimHairstyling
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Topher is awesome! Super skilled and really detailed and knowledgeable on how to care for my new cut and style!

Bang trimCurly hairHairstyling

Show more bang trim reviews (13 more) →

Price

$66+12% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut405$27–$53
Hairstyling251$27–$66
Hair coloring142$101–$214
Curly hair47$30–$58
Blowdry44—
Hair highlighting43$123–$214
Shampoo & conditioning37$35–$136
Blowouts35$41–$109

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