Experts Reviews · Company report
Focus Salon And Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Focus Salon And Spa

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 930 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Focus Salon And Spa is better than 92% of hair salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Focus Salon And Spa is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Focus Salon And Spa is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Focus Salon And Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Focus Salon And Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Focus Salon And Spa is better than 63% of hair salons.B
63

Reviews for your job

Customers hired Focus Salon And Spa for 8 kinds of job.

Focus Salon And Spa for blowdry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowdry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 33

All 47 Google reviews tagged “Blowdry” · showing 20

crystalLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Everyone is so friendly and personable. I personally have had my haircut by Tommie and recently Alicia. Both do amazing jobs! My 13 year old recently had his hair cut by Kit. He liked the cut and Kit's personality. He very much enjoyed his first salon/ spa experience with Focus!

Paid $40–60Shampoo & conditioningKids' cutsHaircut
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kit is the best! So fun, kind, and always does my platinum hair perfect :)

Shampoo & conditioningBlowdryHair highlighting
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Happy with the cut and color. Impressed with Alicia making special arrangements to fit my lateness due to accident on 65. The other stylists were especially impressive as they offered ways they could help Alicia stay on her schedule. Comfortable being where people help each other. Good vibe.

Paid $40–60BlowoutsHaircutBlowdry
Ace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My stylist was so nice and super helpful. It was my first time booking at a queer friendly place and I was hesitant till I walked in. Everybody was super friendly and nice. My preferred pronouns were used and I had a great time overall. Definitely recommend especially if you are queer :)

Paid $40–60Shampoo & conditioningHairstylingBlowdry
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience at Focus - Bri did a wonderful job with my haircut!

Shampoo & conditioningHaircutHairstyling
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

❤️ Topher is magic ❤️

Paid $80–100BlowdryHaircut
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tommie did a beautiful job with my cut and color today, per usual. He also cut my tween’s hair, respecting her wishes and encouraging her. And he’s fun to talk to while I’m in the chair!

Paid $160–180Shampoo & conditioningKids' cutsBang trim
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kelli is THE BEST!!! 10 stars ✨ across the board both times she has slayed my hair! Thank you, Kellz! 🤏🏽🫶🏽🩵😮‍💨

Paid $60–80Shampoo & conditioningBang trimHaircut
Chrystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

First time here and it was a great experience. Kelli was fantastic. My cut and color was great.

Paid $200+Shampoo & conditioningHaircutHairstyling
Amber9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Had a super fun time with Alicia as always she did amazing with my hair! Always book my appointments with her and she never let me down. I do a balayage with different colors this time I chose a chocolate latte with Carmel highlights an I've never loved my hair more then I do rn!! Thank you Alicia

Paid $180–200HairstylingBlowdryCurly hair
Ava4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best experience ever! Kit was so amazing, friendly, and talented. My hair is like a dream come true! The whole staff + environment was kind and welcoming. Hadn't been to a professional salon but this has me hooked! Will be returning & telling everyone to come here. Seriously soooo good. Update: Went in for the…

Bang trimHairstylingBlowdry
Gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kit was so friendly, she listened to what I wanted and asked questions to clarify, she did great!

Paid $40–60HaircutHairstylingBlowdry
Jane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Kim is such a great friend to me. I get haircare with a touch of psychotherapy.... (picture below me on the right).

Paid $60–80HaircutHairstylingBlowdry
Holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Topher never misses. He’s magical 💈

HairstylingHair coloringHaircut
KellyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Alicia is awesome!!! I love my hair, I get lots of compliments.

Paid $200+HaircutHairstylingHair coloring
JamianneLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone at Focus Salon is wonderful. They are friendly and helpful, and willing to guide you with ideas if you need any suggestions on style or color. They are the only place I go.

Paid $60–80HaircutHairstylingBlowdry
Sandi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was a very clean, polite and friendly environment. Everything came together in a timely fashion. All my questions were answered either prior to my session, during or after. Very good atmosphere.

Paid $100–120HaircutBlowdryGloss or Glaze
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Second time here with Alicia and I’ve been very pleased both times

Paid $60–80HaircutBlowdryMicroblading
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alicia did a great job once again

Paid $60–80HaircutHairstylingBlowdry
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alicia is the best!!

HaircutHairstylingBlowdry

Show more blowdry reviews (27 more) →

Price

$66+12% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut405$27–$53
Hairstyling251$27–$66
Hair coloring142$101–$214
Curly hair47$30–$58
Blowdry44—
Hair highlighting43$123–$214
Shampoo & conditioning37$35–$136
Blowouts35$41–$109

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