Experts Reviews · Company report
Focus Salon And Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Focus Salon And Spa

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 930 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Focus Salon And Spa is better than 92% of hair salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Focus Salon And Spa is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Focus Salon And Spa is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Focus Salon And Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Focus Salon And Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Focus Salon And Spa is better than 63% of hair salons.B
63

Reviews for your job

Customers hired Focus Salon And Spa for 8 kinds of job.

Focus Salon And Spa for blowdry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowdry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 33

All 47 Google reviews tagged “Blowdry”

crystalLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Everyone is so friendly and personable. I personally have had my haircut by Tommie and recently Alicia. Both do amazing jobs! My 13 year old recently had his hair cut by Kit. He liked the cut and Kit's personality. He very much enjoyed his first salon/ spa experience with Focus!

Paid $40–60Shampoo & conditioningKids' cutsHaircut
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kit is the best! So fun, kind, and always does my platinum hair perfect :)

Shampoo & conditioningBlowdryHair highlighting
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Happy with the cut and color. Impressed with Alicia making special arrangements to fit my lateness due to accident on 65. The other stylists were especially impressive as they offered ways they could help Alicia stay on her schedule. Comfortable being where people help each other. Good vibe.

Paid $40–60BlowoutsHaircutBlowdry
Ace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My stylist was so nice and super helpful. It was my first time booking at a queer friendly place and I was hesitant till I walked in. Everybody was super friendly and nice. My preferred pronouns were used and I had a great time overall. Definitely recommend especially if you are queer :)

Paid $40–60Shampoo & conditioningHairstylingBlowdry
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience at Focus - Bri did a wonderful job with my haircut!

Shampoo & conditioningHaircutHairstyling
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

❤️ Topher is magic ❤️

Paid $80–100BlowdryHaircut
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tommie did a beautiful job with my cut and color today, per usual. He also cut my tween’s hair, respecting her wishes and encouraging her. And he’s fun to talk to while I’m in the chair!

Paid $160–180Shampoo & conditioningKids' cutsBang trim
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kelli is THE BEST!!! 10 stars ✨ across the board both times she has slayed my hair! Thank you, Kellz! 🤏🏽🫶🏽🩵😮‍💨

Paid $60–80Shampoo & conditioningBang trimHaircut
Chrystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

First time here and it was a great experience. Kelli was fantastic. My cut and color was great.

Paid $200+Shampoo & conditioningHaircutHairstyling
Amber9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Had a super fun time with Alicia as always she did amazing with my hair! Always book my appointments with her and she never let me down. I do a balayage with different colors this time I chose a chocolate latte with Carmel highlights an I've never loved my hair more then I do rn!! Thank you Alicia

Paid $180–200HairstylingBlowdryCurly hair
Ava4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Best experience ever! Kit was so amazing, friendly, and talented. My hair is like a dream come true! The whole staff + environment was kind and welcoming. Hadn't been to a professional salon but this has me hooked! Will be returning & telling everyone to come here. Seriously soooo good. Update: Went in for the…

Bang trimHairstylingBlowdry
Gina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kit was so friendly, she listened to what I wanted and asked questions to clarify, she did great!

Paid $40–60HaircutHairstylingBlowdry
Jane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Kim is such a great friend to me. I get haircare with a touch of psychotherapy.... (picture below me on the right).

Paid $60–80HaircutHairstylingBlowdry
Holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Topher never misses. He’s magical 💈

HairstylingHair coloringHaircut
KellyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Alicia is awesome!!! I love my hair, I get lots of compliments.

Paid $200+HaircutHairstylingHair coloring
JamianneLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone at Focus Salon is wonderful. They are friendly and helpful, and willing to guide you with ideas if you need any suggestions on style or color. They are the only place I go.

Paid $60–80HaircutHairstylingBlowdry
Sandi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was a very clean, polite and friendly environment. Everything came together in a timely fashion. All my questions were answered either prior to my session, during or after. Very good atmosphere.

Paid $100–120HaircutBlowdryGloss or Glaze
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Second time here with Alicia and I’ve been very pleased both times

Paid $60–80HaircutBlowdryMicroblading
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alicia did a great job once again

Paid $60–80HaircutHairstylingBlowdry
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alicia is the best!!

HaircutHairstylingBlowdry
LisaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kim is AMAZING!!!! He put so much time into helping me decide on cut, color, and style. He gave me some great tips on styling and maintaining my new look. I walked out of there with a big smile feeling like a million bucks. Kim thank you so much for the great conversation and making me feel pretty again.

Paid $180–200HaircutHairstylingBlowdry
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I just had cut and color done with Haley and as a fellow employee of hers, I could not say more wonderful things about her service and skill levels!

Paid $180–200HairstylingHair coloringBlowdry
Alanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mara, is a wonderful hair stylist. I am extremely satisfied with her above and beyond customer service and hair skills. So happy to have found her and this salon. I have to say everyone that works there is super friendly! Yay!

HairstylingHair coloringKids' cuts
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had a great experience the conversation was good it wasn’t awkward at all I showed my hair dresser a picture of what I wanted an my hair turned out just like it! I am so happy with the service I received the products are amazing an the shop was cute and clean! Very friendly environment I have already booked my next appointment!

BlowdryGloss or GlazeHair coloring
Hailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got my haircut with Ethel! She was very welcoming and made me feel comfortable. I absolutely love it!

Bang trimBlowdryHairstyling
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Focus has the best family and safe vibes of any salon that I’ve been too, and Ethel is both incredibly talented and beautifully kind. I’m lucky to have found them!!

Bang trimBlowdryHair coloring
JosephLocal Guide · 257 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great hair cut! With Topher.

Bang trimBeard trimBlowdry
Aleatha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Topher did a great job on my hair. Would recommend 100%

BlowdryHair coloringHaircut
AngelaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mara is professional, talented, and delightful. She did exactly what I asked and I was extremely pleased with the results. I will absolutely return.

Bang trimBlowdryBlowouts
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Update: I made an appointment for my mom who has some mobility impairments and Topher worked with her to find a shape and style that she makes her feel glamorous. He provided styling tips that she can handle on a daily basis without pain. Topher is phenomenal from cut to color he is the best in the city! He…

Bang trimBlowdryBlowouts
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful haircut. Stylist was incredibly helpful and nice.

BlowdryHaircut
LindseyLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Can't sing enough praises! Everyone is so nice and talented! Topher is a genius and knows exactly how to make me look good every single time. I change my mind a lot and he just rolls with if and gives me the most gorgeous version of whatever I'm feeling.

Bang trimBlowdryBlowouts
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really love Focus Salon.

BlowdryHair coloringHairstyling
Dena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mara did a great job texturing and shaping my daughter's new do, she and I 💕 it!

BlowdryHairstylingHaircut
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $160–180Shampoo & conditioningHairstylingBlowdry
Beth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $40–60Shampoo & conditioningHaircutHairstyling
JenniferEdited 5 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingBlowdry
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Shampoo & conditioningEyebrow beautificationBlowouts
Lisa8 months ago★★★★★

Rating only, no written review.

Paid $40–60HaircutBlowdry
MichelleLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60HaircutHairstylingBlowdry
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Kids' cutsHaircutBlowdry
Darrion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Paid $40–60HairstylingBang trimHaircut+ Punctuality+ Cleanliness+ Quality
Claire3 years ago★★★★★

Rating only, no written review.

BlowdryHairstylingHaircut
Lorna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BlowdryHairstylingHaircut
Melanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Bang trimBlowdryHaircut+ Quality+ Professionalism+ Value
Logan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Beard trimBlowdryCurly hair
Courtney3 years ago★★★★★

Rating only, no written review.

Bang trimBlowdryHairstyling

Price

$66+12% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut405$27–$53
Hairstyling251$27–$66
Hair coloring142$101–$214
Curly hair47$30–$58
Blowdry44—
Hair highlighting43$123–$214
Shampoo & conditioning37$35–$136
Blowouts35$41–$109

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