Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Focus Salon And Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Focus Salon And Spa

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 930 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Focus Salon And Spa is better than 92% of hair salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Focus Salon And Spa is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Focus Salon And Spa is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Focus Salon And Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Focus Salon And Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Focus Salon And Spa is better than 63% of hair salons.B
63

Reviews for your job

Customers hired Focus Salon And Spa for 8 kinds of job.

Focus Salon And Spa for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$109
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 37

All 37 Google reviews tagged “Blowouts” · showing 20

Christe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Love the salon. So well laid out. You are certainly pampered there. 🤩

Paid $40–60Shampoo & conditioningBlowouts
AmandaLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My hair is INSANE (in the best possible way), cut and color with Topher and I always love my look but the bright vibrant dimensional red he achieved this time is next level gorgeous! Always focused on keeping my hair healthy and strong but still getting incredible results, so happy! (Picture is after 1 week, just…

Customer photo from Amanda's review
Paid $200+BlowoutsHaircutHair coloring
AlexandraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional service at this salon! I’ve gotten my hair cut many times and this is the first I’ve felt so comfortable. Kit was incredible, they’re so attentive and professional in every way, couldn’t recommend this place enough!

Paid $20–40Shampoo & conditioningBlowoutsHaircut
Abby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome environment, friendly, and welcoming. Hair services were fantastic and exactly what I wanted. Just got a lash lift and tint and I cannot believe these are MY lashes. Highly recommend!

BlowoutsCurly hairGloss or Glaze
Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

Happy with the cut and color. Impressed with Alicia making special arrangements to fit my lateness due to accident on 65. The other stylists were especially impressive as they offered ways they could help Alicia stay on her schedule. Comfortable being where people help each other. Good vibe.

Paid $40–60BlowoutsHaircutBlowdry
OnyxLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tommie did a great job, I'm very happy with how my hair came out. They were patient and listened to what I wanted and checked in frequently. They even were willing to keep adjusting it until I was happy. Well worth the visit!

Paid $40–60Shampoo & conditioningBlowoutsHaircut
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

❤️ Topher is magic ❤️

Paid $80–100BlowdryHaircut
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kit is amazing! I have a hard time explaining what I want and she nails it everytime. Just got my hair cut and i’ve been sitting in the floor playing with it for almost an hour. 500/10 highly recommend. She also took the time to explain how to do my hair which I so appreciate because i’m inept.

Paid $20–40BlowoutsHaircutHairstyling
Dr.Local Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

It was a wonderful experience. I had my appointment in the morning, and thanks to Alicia, had a great start to my day! Highly recommend 😊😊 I had a facial done by Abby, and the experience has been so amazing! She is so sweet and so receptive to my needs, it’s really helpful! I highly recommend 💕

Paid $20–40Blowouts
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am so very happy! Tommie did an amazing job on my hair and always takes extra care with everything he does! 😀 Highly Recommend Tommie

Paid $120–140BlowoutsHaircutHair coloring
ParthiviLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got the best haircut and service by Kit. She is a rockstar… She made me comfortable and understood what I want and did a tremendous job.. Kit is your person if you want a good conversation and best haircut and advices. Definitely going to visit again..

Paid $40–60BlowoutsHaircutHairstyling
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent., ……Kit knew exactly what I wanted/ needed. Very pleased.

Paid $40–60Blowouts
Dottie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent color service today! Had lots of fun getting my “Anime Hair!”

Customer photo from Dottie's review
Paid $40–60BlowoutsHaircutHairstyling
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Topher is the best, so funny, so knowledgeable! He made my hair look great!

Paid $140–160BlowoutsHair glazing
KellyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelli cut and colored my hair and I couldn’t be happier! She knew exactly what I wanted but exceeded my expectations. Everything was perfect.

Paid $200+BlowoutsHaircutHair coloring
carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I'm never disappointed when Topher cuts and styles my hair! I've put my trust in him for years!😊

Paid $120–140Hair coloringBlowoutsBang trim
Kathryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had a wonderful experience at Focus salon! Everyone there was so personable and welcoming. I got a haircut with Haley and eyebrow balance from Topher and they truly made me feel like a new person! WOULD RECOMMEND TO ANYONE AND EVERYONE <3

Paid $60–80HairstylingBlowoutsHaircut
S11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team at Focus are fantastic! Haley is my stylist and she is so caring and professional. She does an exceptional job every time! 😊

Paid $60–80Hair coloringBlowouts
OMAR6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved it!

Paid $60–80BlowoutsHaircut
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

i moved to louisville about 4 years ago && have never had a good experience at a salon until today! i got a simple cut with haley && she absolutely killed it. she made sure she knew exactly what i was wanting today and what my goals are for my hair in the future and genuinely cared. 100% would recommend over && over…

Paid $60–80HairstylingBlowoutsHaircut

Show more blowouts reviews (17 more) →

Price

$66+12% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut405$27–$53
Hairstyling251$27–$66
Hair coloring142$101–$214
Curly hair47$30–$58
Blowdry44—
Hair highlighting43$123–$214
Shampoo & conditioning37$35–$136
Blowouts35$41–$109

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