Experts Reviews · Company report
Focus Salon And Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Focus Salon And Spa

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 930 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Focus Salon And Spa is better than 92% of hair salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Focus Salon And Spa is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Focus Salon And Spa is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Focus Salon And Spa is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Focus Salon And Spa is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Focus Salon And Spa is better than 63% of hair salons.B
63

Reviews for your job

Customers hired Focus Salon And Spa for 8 kinds of job.

Focus Salon And Spa for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 39

All 45 Google reviews tagged “Hair highlighting” · showing 40

Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kit is the best! So fun, kind, and always does my platinum hair perfect :)

Shampoo & conditioningBlowdryHair highlighting
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tommie did a beautiful job with my cut and color today, per usual. He also cut my tween’s hair, respecting her wishes and encouraging her. And he’s fun to talk to while I’m in the chair!

Paid $160–180Shampoo & conditioningKids' cutsBang trim
CheriLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kelli (and everyone else) is amazing! Not only does she do a great job, she goes out of her way to make sure I’m completely happy with my hair before I leave AND she checks on me afterward!

Paid $200+HaircutHair highlighting
Amber9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Had a super fun time with Alicia as always she did amazing with my hair! Always book my appointments with her and she never let me down. I do a balayage with different colors this time I chose a chocolate latte with Carmel highlights an I've never loved my hair more then I do rn!! Thank you Alicia

Paid $180–200HairstylingBlowdryCurly hair
Shirley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Focus salon is a fun a welcoming salon. I've been with the same hair stylist for over 30 years. Kim is the best. However he has a very good crew! They listen and give you what you want.

Hair coloringHairstyling
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I had a facial and hair appt in the past few days and it was great! Abbey the aesthetician is funny, helpful, and you need to schedule with her for a facial- so relaxing! My skin was glowing! I absolutely love everyone at Focus Salon! Wonderful, caring team who love what they do!

Paid $100–120HairstylingHair coloringHaircut+ Cleanliness+ Quality+ Professionalism
ValLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stylist Haley put foils in my hair and cut my hair. She did a great job She is very friendly and personable. Salon is very neat. Other employees are very friendly.

Paid $120–140HairstylingHaircut
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had a great experience the conversation was good it wasn’t awkward at all I showed my hair dresser a picture of what I wanted an my hair turned out just like it! I am so happy with the service I received the products are amazing an the shop was cute and clean! Very friendly environment I have already booked my next appointment!

BlowdryGloss or GlazeHair coloring
Kellie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Focus has the best family and safe vibes of any salon that I’ve been too, and Ethel is both incredibly talented and beautifully kind. I’m lucky to have found them!!

Bang trimBlowdryHair coloring
JosephLocal Guide · 257 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great hair cut! With Topher.

Bang trimBeard trimBlowdry
Parker10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alicia was an incredible and kind hair dresser. She treated ReeAnn with such gentleness and kept her neck injury in mind. Alicia made reeann feel beautiful !

HairstylingHaircutHair highlighting
Melina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love, love, love Focus Salon!!! My hairstylist, Alicia is the BEST! She always does an amazing job on my hair. 💞

Hair coloringHaircutHair highlighting
AngelaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mara is professional, talented, and delightful. She did exactly what I asked and I was extremely pleased with the results. I will absolutely return.

Bang trimBlowdryBlowouts
Charlotte2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love how my hair turned out I have never felt so happy yo get my hair styled and to bring a life to it thatbI never thought possible. Love this place and the people who work in it such nice and wonderful people.

Curly hairHairstylingHair highlighting
SamanthaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alicia is wonderful. She’s kind, very good at her craft, and she shows she cares about what she’s doing! Love her!

HaircutHair highlighting
VeronikaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ethel was super nice, did a fantastic job cutting my hair, and was reasonably priced!

Hair coloringHaircutHair highlighting
Sara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always a pleasure to visit, Ethel was awesome as always. The staff goes out of the way to make you are comfortable and you get the service you desire.

Curly hairHair coloringHair highlighting
DianneLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been having my hair cut and styled by Topher for over a year now (as well as my brows waxed), and he's amazing. He is literally the best human, too. He fixed my cut the first time I saw him, and I have a regular monthly appointment with him now. I love my hair. I get a ton of compliments on both the color and…

Hair coloringHairstylingHaircut
SonjaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm very happy with the professionalism and quality of my service. I would recommend this place to anyone. Alicia was amazing!

BalayageBang trimHair coloring
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alicia is amazing. Always great recommendations on what to do for color and cuts with my hair

HaircutHair highlighting
Phoebe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent work, couldn’t be happier with my new hair!

Curly hairHair coloringHairstyling
Brandy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

All the staff here were wonderful! Kim is magical with his satchel of shears and such!!

Bang trimBrazilian waxingHair coloring
RobinLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I'm so sorry I went to this salon for the first time today. I went in for high and low lights but wanted more chunky high lights ecspecaly around my face I believe the young lady who did my hair thow she was really nice must of not had much experience with platinum high lights when we got back to the chair what high…

Hair highlighting
ChristyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First trip here and it was amazing! Mara is so detail-oriented and did an amazing job on my color. I have super thick hair and usually stylists get annoyed with how many foils they have to put in my hair 😂. I wanted a really natural-looking blonde highlights and she did just that. It looks like I’ve been out in the…

Hair coloringHaircutHair highlighting
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Love it! Ethel Killed it again! The color blends so well with my gray trying to take over but not ready just yet. I have never had so many compliments on my hair. Best haircut and color I've ever had. Plus I drive an hour to go there. The whole staff is so great! So worth it because they tell me I'm worth it!!!! Best place❤️

HairstylingHaircutHair highlighting+ Professionalism
PamelaLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alicia did a great job making my color more natural! Thank you so much!

Curly hairHair highlighting+ Quality
Belinda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful salon. Have been coming here for years and would not go anywhere else. Staff is professional and skilled, kind and courteous. Wonderful Highlands vibe.

HaircutHair highlighting+ Punctuality+ Quality+ Professionalism
Maggie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I love this salon. Always pleasant and professional! My hair looks great!

Gloss or GlazeHaircutHair highlighting+ Punctuality+ Quality+ Professionalism
Rebekah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I love this. Every time my hair looks amazing when I leave. They listen and accommodate! Update: Today I got a facial, and it was the best facial I have ever received. It was like a mini vacation! Strongly recommend! Update 10/14/21: I got my hair highlighted Tuesday and a facial today. I leave feeling so good…

Hair coloringHairstylingHair highlighting+ Punctuality+ Cleanliness+ Quality
Kaylene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kim, the owner of Focus salon is an artist with hair. He's extremely knowledgeable about color, cut and styling, and loves to educate his clients. I highly recommend him. Prior to finding him, I was so unhappy with my hair, I would usually wear a headband or scarf covering my hair and only occasionally styled it. I…

Hair coloringHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Jean8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love it here! Won’t go anywhere else. John is the best!

BalayageHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
TrenyaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I love this place and the staff. Best salon I have ever been to. Alicia is the best always makes my hair look great!!

Hair coloringHairstylingHaircut
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

HaircutHair highlighting+ Punctuality+ Cleanliness
Marilyn2 years ago★★★★★

Rating only, no written review.

Hair highlighting
Roseanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BalayageHair coloringHaircut
Allison4 years ago★★★★★

Rating only, no written review.

HaircutHair highlighting
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Beard trimHair coloringHairstyling
Jaelyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Curly hairHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Kaitlynne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Body waxingCurly hairHairstyling+ Punctuality+ Cleanliness+ Quality
Willa4 years ago★★★★★

Rating only, no written review.

Hair highlighting+ Professionalism

Show more hair highlighting reviews (5 more) →

Price

$66+12% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut405$27–$53
Hairstyling251$27–$66
Hair coloring142$101–$214
Curly hair47$30–$58
Blowdry44—
Hair highlighting43$123–$214
Shampoo & conditioning37$35–$136
Blowouts35$41–$109

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