How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREFocus Salon And Spa
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 930 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Focus Salon And Spa for 8 kinds of job.
Focus Salon And Spa for haircut
Clear ✕All 407 Google reviews tagged “Haircut” · showing 180
I love my new cut! My stylist Tommie gave me great feedback and listened to the ideas I had for my cut. I’m really happy with my new hairstyle. I wish I’d come in sooner.
Tommie is one of the best in city if not the best
Salon is a beautiful, fun, queer friendly place! Topher took a mess of hair and made it look fresh again! I appreciated the way he spent time explaining the dos and don’ts. Fabulous experience. Can’t wait for my next appointment!
Always a lovely greeting and such a sweet staff. Everyone comes out looking and feeling like a million bucks!
LGBTQ Owned, operated, and friendly - If you're part of the rainbow, COME HERE. 06OCT2026 - Total cost (plus tip of 25%) - $118 (WAXING, STYLIST: ABBY) Abby was the first to see us into the back of the facility, in which they have a private nook with a door so as to perform various styles of waxing without any…
Everyone is so friendly and personable. I personally have had my haircut by Tommie and recently Alicia. Both do amazing jobs! My 13 year old recently had his hair cut by Kit. He liked the cut and Kit's personality. He very much enjoyed his first salon/ spa experience with Focus!
Tommy is absolutely wonderful. He is so talented!!
Focus salon is awesome! Best cut and color ever!
My hair is INSANE (in the best possible way), cut and color with Topher and I always love my look but the bright vibrant dimensional red he achieved this time is next level gorgeous! Always focused on keeping my hair healthy and strong but still getting incredible results, so happy! (Picture is after 1 week, just…
I love Kim. We have so much fun talking and sharing and I’m getting a fantastic haircut at the same time.
Wonderful relaxing facial from Abbey and great cut by Kim.
Exceptional service at this salon! I’ve gotten my hair cut many times and this is the first I’ve felt so comfortable. Kit was incredible, they’re so attentive and professional in every way, couldn’t recommend this place enough!
First time going there and had my hair cut and styled by Kit. She was super friendly and did a great job.
I got a truly professional haircut from Kim. He was very knowledgeable on all products. The staff there was very friendly Kelly was very helpful when I was having problems with the parking meter. I will highly recommend this facility
Kim is the absolute best as well as the whole staff at Focus salon. Everyone is welcoming and very fun. I look forward to my appointments!
Topher and staff are all incredible! Absolute pleasure to deal with! Highly recommend!
Awesome environment, friendly, and welcoming. Hair services were fantastic and exactly what I wanted. Just got a lash lift and tint and I cannot believe these are MY lashes. Highly recommend!
Tommie did a great job, they were very attentive to what I asked for and was quick to make adjustments. I will definitely be back to see them.
I love what Topher was able to do for me? I’ve never loved my hair more!! Super friendly, caring staff like Kip and Austin. Please consider!!
Alicia is a PRO! You are in good hands if you Book an appt with her. She loves what she does. I was a first time client, and I had a great haircut experience. I brought in 10 pics and she walked me thru them. Long hair to a shorter long blob. I can’t wait to get my color done by her as well.
Happy with the cut and color. Impressed with Alicia making special arrangements to fit my lateness due to accident on 65. The other stylists were especially impressive as they offered ways they could help Alicia stay on her schedule. Comfortable being where people help each other. Good vibe.
Kit is an amazing hairdresser. She has serious skills at understanding what I am looking for and meeting me there. I always feel taken care of by her. All that on top of being an extraordinary soul and an amazing listener.
I enjoyed the people, the atmosphere and the vibe at Focus and on top of all that, got a good haircut from Tommy.
Kim is the best! Today we went drastic! Kim was careful and asked all the right questions - perfect! Thank you
Tommie did a great job, I'm very happy with how my hair came out. They were patient and listened to what I wanted and checked in frequently. They even were willing to keep adjusting it until I was happy. Well worth the visit!
I had a great experience at Focus - Bri did a wonderful job with my haircut!
Topher is always wonderful. He makes me feel pampered. We tried a new color today, and my hair is so vibrant!
Very queer-friendly, I was able to openly talk about transition and how styling my hair plays into that. My stylist Kit talked me through everything she was doing and why, and how I could maintain hair at home. 10/10
Bri was amazing, listened to what I wanted and made sure I was happy with my hair cut. Definitely recommend!
I stopped by on Tuesday and was lucky enough to get an appointment for the same day. Bre cut my hair and did exactly what I asked for. I'll definitely go back to her for my next haircut.
❤️ Topher is magic ❤️
Never misses
Tommie did a beautiful job with my cut and color today, per usual. He also cut my tween’s hair, respecting her wishes and encouraging her. And he’s fun to talk to while I’m in the chair!
Kit was so wonderful and gave me the exact hairstyle I want. Can’t wait to be back!
Kelli is THE BEST!!! 10 stars ✨ across the board both times she has slayed my hair! Thank you, Kellz! 🤏🏽🫶🏽🩵😮💨
Love Alesha!! She always does a great job on my hair. 5 stars!!
Alicia is a sweetheart and gives a great cut.
First time here and it was a great experience. Kelli was fantastic. My cut and color was great.
Kelli (and everyone else) is amazing! Not only does she do a great job, she goes out of her way to make sure I’m completely happy with my hair before I leave AND she checks on me afterward!
Focus salon is a fun a welcoming salon. I've been with the same hair stylist for over 30 years. Kim is the best. However he has a very good crew! They listen and give you what you want.
I had got a perm which didn’t go so great. My past perm pics and my expectations were shown on the consultation before hand and it was conveyed that we all on the same page and they could do what I wanted. Unfortunately the perm was everything short of that. Upon another consultation, it was told to me that the…
Moved to Louisville, a year ago and found Focus Salon after trying 2 other places. My previous Hairapist treated me for 14 years! I found my place, ask for Topher!
I LOVE the way Kelli cuts my hair. The salon is fabulous, very friendly and attentive staff, casual and fun. Not at all 'stuffy'!
Thank you Kim Austin for a beautiful haircut!
Kit is amazing! I have a hard time explaining what I want and she nails it everytime. Just got my hair cut and i’ve been sitting in the floor playing with it for almost an hour. 500/10 highly recommend. She also took the time to explain how to do my hair which I so appreciate because i’m inept.
I’ve been to Focus three times now and am always so happy with my experience with Kit! I’m always a little unsure of how to explain what I’m looking for and Kit is so amazing and knowledgeable when listening to my vision and giving helpful suggestions when needed!
I had a facial and hair appt in the past few days and it was great! Abbey the aesthetician is funny, helpful, and you need to schedule with her for a facial- so relaxing! My skin was glowing! I absolutely love everyone at Focus Salon! Wonderful, caring team who love what they do!
Kelli is the absolute best! I’ve been coming to Kelli since she started in the hair and beauty business. If you are ready to try a new hair stylist, Kelli is your girl!!!!!!
Bri was amazing! I have never been so completely in love with a haircut! I will definitely be a returning customer ❤️
The stylists do a great job cutting and styling hair. They takes his time and listen to what you like. The salon is clean and trendy. They have a new staff, everyone is so friendly.
Everyone was so kind and I really felt that my stylist listened to what I wanted. Kit did a phenomenal job! I will definitely be going back.
I am so very happy! Tommie did an amazing job on my hair and always takes extra care with everything he does! 😀 Highly Recommend Tommie
Kit was awesome, as always! Great cut and great service.
Kit was so friendly, she listened to what I wanted and asked questions to clarify, she did great!
Kit was thoughtful, kind, and fun to talk to. She made sure she cut and styled my hair the way I wanted it.
Kim is such a great friend to me. I get haircare with a touch of psychotherapy.... (picture below me on the right).
Kim was amazing. Listened and took his time getting to know my style. Best cut I have had in years!!
I loved the atmosphere and everyone there was so friendly! I came because my hairstylist, Tommie, recently started here (10/10 recommend, they’re the absolute best!!) and everyone was very kind and authentic!
Stylists are fun and relatable. And, of course, they do good work!!🌟🙌 I get to laugh, nothin’ better y estoy estilizado!
Topher never misses. He’s magical 💈
I will go to Kim until he retires!!!!! My favorite stylist ever, hands down. Also love to support queer businesses and feel truly welcomed as a queer woman!
Alicia is awesome!!! I love my hair, I get lots of compliments.
Kim cut my hair and was very friendly and understanding, did what I requested, and made sure I liked it :)
Update: I went back for my coloring and Kit once again did amazing! I went full blonde and she did everything she could to make sure my hair would turn out exactly the way I wanted it. It is always a good sign when the stylist checks in often, gets second opinions to make sure timing is perfect, and then praise me…
Alicia is a star
Great, will be back!
Kit was awesome. Super friendly and great communication and execution of our style/cut.
Kelli does a fantastic job. It’s always exactly what I wanted, and exceeds expectations. The entire staff are amazing.
My wife suggested I go to Alicia to get my hair cut and I am so glad I did. Alicia is a good listener and excellent stylist so when I explained what I wanted she delivered. Highly recommend her and Focus. Have seen her twice now and will continue. Thank you Alicia.
Caring, skilled, and professional - I definitely recommend.
This is a friendly, welcoming, salon! My first time there today and a huge Thank-you to Kelli for doing a fantastic job on my stubborn curly hair. I highly recommend you stop by you will be glad you did!
Everyone at Focus Salon is wonderful. They are friendly and helpful, and willing to guide you with ideas if you need any suggestions on style or color. They are the only place I go.
This was my first time at this salon and I will 100% be coming back. I’ve always struggled finding stylist that can cut and style my curly/wavy hair. Kit was my stylist and they did an incredible job. I absolutely love my new look!
This salon is like family! Family that doesn't trim your bangs to short or give you a poodle perm. All of the Staff are knowledgeable and are on trend with suggestions to work with your hair type and what to expect with requested cut/color.
Got the best haircut and service by Kit. She is a rockstar… She made me comfortable and understood what I want and did a tremendous job.. Kit is your person if you want a good conversation and best haircut and advices. Definitely going to visit again..
Kelly always does a great job with my short pixie cut!
Super great vibes! I love my haircut by Kit. Everyone made me feel welcome and the service was amazing! Will definitely come back for future hair needs.
Haley is an amazing hair stylist! She's knowledgeable, friendly, and does a great job on my hair. She always takes the time to explain things and ensures I'm happy with the way my hair looks. I can say she's the best stylist I've had.
It was a very clean, polite and friendly environment. Everything came together in a timely fashion. All my questions were answered either prior to my session, during or after. Very good atmosphere.
Kit was absolutely amazing, 10/10. She made my daughter feel so welcome and comfortable, and hearing the two of them chatting and cracking jokes you would’ve thought they’d known eachother forever. She did an incredible job and my daughter is in love with her new haircut (and I love it too!). We will definitely be back!
Kit is amazing and I know if will spend the money to see her again. 5/5
Excellent color service today! Had lots of fun getting my “Anime Hair!”
This girl is the best I’ve ever had! She is on her game
Kelli is absolutely fantastic! She knew what I wanted before I even showed her an inspiration picture. Expertly executed, beautiful results! I drove 2 hours for my haircut today and I would drive 20 hours for a haircut from Kelli!
I had found this salon by Google, I was looking for a new stylist in my neck of the woods, although they sent parking directions, I'm glad I left early, it was difficult, I ended up parking out front at the meter, still only cost a cpl of dollars. The stylist they hooked me up with was hanna(I hope I spelled it…
I enjoy having Topher cut and style my hair. He really makes me feel like it’s ok to be me! The salon is cute and the stylist are all so friendly and helpful. I especially love the ability to text when scheduling my appointments too. Sam Moreland Retired hairstylist
Second time here with Alicia and I’ve been very pleased both times
Excellent care and conversations every time! Love my cut and how wonderful the service is every visit.
Kelly did a cut and color on my hair and it turned out beautiful! She did exactly what I asked and was so friendly and nice. Everyone was really friendly! I believe I found my new place! ☺️
Kind. Easy going atmosphere with top notch stylist
Alicia did a great job once again
I have found my forever salon. This was my first time going to Focus and Haley made it a perfect experience. I will continue to go back again and again! Update: Went to see Haley again and once again she made it so easy and is great at explaining and helping me understand what we need to do to help me grow my hair…
Alicia is the best!!
Kim is AMAZING!!!! He put so much time into helping me decide on cut, color, and style. He gave me some great tips on styling and maintaining my new look. I walked out of there with a big smile feeling like a million bucks. Kim thank you so much for the great conversation and making me feel pretty again.
Kelli cut and colored my hair and I couldn’t be happier! She knew exactly what I wanted but exceeded my expectations. Everything was perfect.
Alicia always takes the best care of me and my hair!!! Love her to death!!! 🫶
Kelli is wonderful! She provides great service and her personality is so sweet and easy to get along with. Love my haircut ♥️
I got my hair done by Alicia today and it turned out so beautiful! We did fashion colors and a cut. She is a joy to have do my hair, and everyone in the salon is so kind! 10/10 check their Facebook for my results!
Stylist Haley put foils in my hair and cut my hair. She did a great job She is very friendly and personable. Salon is very neat. Other employees are very friendly.
I had a wonderful experience at Focus salon! Everyone there was so personable and welcoming. I got a haircut with Haley and eyebrow balance from Topher and they truly made me feel like a new person! WOULD RECOMMEND TO ANYONE AND EVERYONE <3
Absolutely amazing. Alicia helped me get exactly what I wanted and I couldn’t be happier
What a wonderful experience. From the moment I walked in everyone was so warm and friendly. Kelly did an amazing job on my hair. She listened and took the time to talk through what I wanted before she got started. Kelly is my go to from now on!
Amazing service! Topher is an absolute genius. Highly recommended.
Loved it!
Awesome color and service! Always listens to me like I am a first time client...
I’ve been going here for about 30 years. I’m never disappointed with the cut, service and friendly people.
I have never had such excellent customer service in any industry! This was my first visit with Kim Austin. He spent so much time ensuring I understood my hair type, the most flattering styles, and the methods he planned to use. Just as importantly he explained why. He also reviewed how I could achieve my look at…
Topher was great, would definitely recommend!
the best place i've ever been!
Mara did a great job! Love my hair cut!
i moved to louisville about 4 years ago && have never had a good experience at a salon until today! i got a simple cut with haley && she absolutely killed it. she made sure she knew exactly what i was wanting today and what my goals are for my hair in the future and genuinely cared. 100% would recommend over && over…
Easy to schedule. Inclusive, friendly, and relaxed atmosphere. Good service and products.
Mara was a fantastic stylist, the salon as a whole has a lovely, comfortable vibe.
Ethel is very personable and an excellent stylist. I came a little early and she took me right away. She asks for lots of input to ensure you get the haircut and style you want. I will definitely return to see her
I booked my appointment with less than 24 hours notice and they were able to squeeze me in no problem! Ethel cut my hair and did such a fantastic job! They did a great job at making me feel comfortable and walked me through every step of the process. She even taught me how to style my new haircut! She was very…
I spent $72 including the tip! They weren’t friendly at all! She spent 5 to 10 mins for cutting hair and the rest for blow drying the hair. Wasn’t even willing to show me the back of the hair and when I asked she kind of got offended. And it was after styling my hair. Not worth the price at all! My $30 hair dresser spends more time on cutting my hair!
Mara, is a wonderful hair stylist. I am extremely satisfied with her above and beyond customer service and hair skills. So happy to have found her and this salon. I have to say everyone that works there is super friendly! Yay!
Excellent salon, highly recommended! Alicia is an excellent craftsman. She was very kind and friendly. I don't speak English, but it didn't bother Alicia at all and we understood each other perfectly by communicating through a translator on the phone. I am very pleased with the result of the haircut. I bought care…
Mara was great. I always love her hair cuts.
What a cool salon. Haley did a great job! I’ll be back.
This is the best haircut experience I have had in my life. Kim was knowledge and taught me so much about how to take care of my hair.
Ethel was professional and amazing cutting skills! Great experience!
Mara continues to provide an excellent haircut. Service is personal, sincere and greatly appreciated. Happy Birthday Mara!!
Alicia always listens to me on how I want my cut, and gives me tips on how to deal with my fine natural curly hair. I never have anyone else cut my hair! She's awesome!
Absolutely my best haircut since moving to Louisville from Atlanta. Topher was amazing and spent time learning about my needs and hair in establishing a more long term plan. Highly recommend.
Ethel is amazing! She really took her time on my hair, making sure that it turned out perfect! Definitely going to keep going back!
I had a great experience the conversation was good it wasn’t awkward at all I showed my hair dresser a picture of what I wanted an my hair turned out just like it! I am so happy with the service I received the products are amazing an the shop was cute and clean! Very friendly environment I have already booked my next appointment!
We go to see Mara and never leave disappointed. She’s always willing to listen to us and help us figure out what kind of haircut we want. She answers questions without making you feel like they were stupid to begin with. She also doesn’t pressure you to engage in small talk which I’m not always the best at. She’s…
Very polite and enthusiastic with my daughter. She loves her hair and her hairdresser! They did a great job!
Have been going to this salon for over a year now and Mara is just incredible. She listens intently on what you would like and it always turns out the best. I have always received a cut and color from her and couldn’t be happier. My children see her as well and love it! Truly the best in Louisville.
Mara, thank you for my new designer look!
Amazing as always!
Wonderful hair cut and coloring, Kim does such a good job. Again wonderful hair cut and coloring again this visit. Hair cut and coloring, both turned out wonderful😊
Best
First visit to Focus Salon. Everyone was very nice and it was a comfortable setting. Ethel did a great job on my cut.
Ethel was amazing and very sweet, and gave me a great haircut!
Got my haircut with Ethel! She was very welcoming and made me feel comfortable. I absolutely love it!
Mara always does a wonderful job. She’s always friendly and kind and helpful. I have gotten so many compliments on my hair color.
Focus has the best family and safe vibes of any salon that I’ve been too, and Ethel is both incredibly talented and beautifully kind. I’m lucky to have found them!!
Great hair cut! With Topher.
Alicia was an incredible and kind hair dresser. She treated ReeAnn with such gentleness and kept her neck injury in mind. Alicia made reeann feel beautiful !
Love, love, love Focus Salon!!! My hairstylist, Alicia is the BEST! She always does an amazing job on my hair. 💞
Really great space, the customers were nice and the service is perfect.
They take care of me and I felt very good! And ... they was very professional and good!
Topher did a great job on my hair. Would recommend 100%
As always, the best
The staff is amazing. Topher always cuts my hair and has helped me find MY cut.
Mara is professional, talented, and delightful. She did exactly what I asked and I was extremely pleased with the results. I will absolutely return.
Kim is such a delight and does an amazing job on my hair. I look 20 years younger every time I walk out of the salon. Thank you Kim!
Everyone there is very nice and my haircut came out just like I wanted it.
First time getting a Facial with Torrilla! (Sorry for spelling your name incorrectly). So much more than I expected. She is so good and took her time to explain things to me and removed things the dermatologist never helped with. She also recommended a skin care plan. Love her! Love this place! Ethel does a great…
Mara is the absolute best. She took time to listen to what I wanted in a style and looked through all the pictures I had saved. She was friendly and professional and when we were finished, my new style was exactly what I had asked for. Honestly, this was the best cut I’ve ever had! I’m definitely a life-long client!
Update: I made an appointment for my mom who has some mobility impairments and Topher worked with her to find a shape and style that she makes her feel glamorous. He provided styling tips that she can handle on a daily basis without pain. Topher is phenomenal from cut to color he is the best in the city! He…
Kim was awesome. He explained exactly what he was doing and I am more than happy with my outcome. Also didn’t try to do more than I wanted. Love him ❤️❤️❤️
My experience at Focus Salon was, as always, exactly what one desires. The staff is consistently warm and personable. I always leave the salon completely happy with my hair. Kim Austin is the best! Everyone at Focus is always friendly and welcoming. They have the clients best interest at heart.
I came in unsure of what haircut I wanted and Mara was great with her suggestions. She even showed me how to style my hair at home like she did. Looking forward to coming back for hair color.
Love this place. Everyone is fantastic 🥰 Topher does my hair and is so wonderful. With Trim , Color & Style. I also have waxing, Eyebrows & Lashes tented. Topher is so helpful & knowledgeable about so many things from hair to face & skin with so much more. Mara does my little girls hair and she is so sweet &…
Excellent. Exactly what I was looking for! My stylist was fantastic!
Great service and laid back, relaxing salon.
Pleasant atmosphere, good service and a great hair cut.
I booked online with Ethel and had a great experience. I’m autistic and have sensory issues, and Ethel was super accommodating and made sure I was comfortable throughout. I also love how queer friendly the salon is. I’m very happy with my new haircut.
I know nothing about hair, but fortunately Ethel does. She listened to what I needed and gave me a great haircut - that looks good walking out of the salon to and when I take care of it at home. Always have had a good experience at Focus Salon.
Alicia was amazing a super nice. I was in and out in 30 minutes and my hair cut looks great. I’ve never been happy with a hair cut before, but she did an amazing job.
been seeing Alicia for years here and shes amazing! the facilities are cozy and clean, the staff is all friendly and helpful and I look forward to my visit every other month
Wonderful haircut. Stylist was incredibly helpful and nice.
Mara is the best!!!
Can't sing enough praises! Everyone is so nice and talented! Topher is a genius and knows exactly how to make me look good every single time. I change my mind a lot and he just rolls with if and gives me the most gorgeous version of whatever I'm feeling.
Mara was great! I'm not well skilled or knowledgeable when it comes to hair and she was wonderful helping me decide which kind of cut would be good for me. I also really appreciate how she explained in detail how to style it so I can do it myself. My hair has never looked this good!
Alicia is wonderful. She’s kind, very good at her craft, and she shows she cares about what she’s doing! Love her!
Ethel was super nice, did a fantastic job cutting my hair, and was reasonably priced!
Really enjoyed my visit. Got another killer haircut. Thank. You Kim.
Tysm Kim for the amazing cut and all of the advice for treating and styling my super fine hair. Very knowledgeable and skilled!
I just saw Alicia for the first time. She listened and is a talented stylist as well as a delightful human.
I saw Mara. She was awesome!! I love my haircut!!
Alicia is the best!
Alicia is amazing! She gets me right every time
Ethel was awesome! It’s always tough to know what you are going to get out of a cut, especially with so many options out there, but my girlfriend and I went here on a recommendation from someone else and glad we did! Haven’t gone in anywhere for a haircut in years and the salon as a whole was super friendly and welcoming.
Ethel is great! She always takes time to listen and understand what I want. I’ve never been disappointed with my haircut. I highly recommend this salon.
Mara did an amazing job on my haircut! We had a great consultation prior, she really listened to what I wanted. I’m so happy, she really is wonderful!
Mara did a fantastic job cleaning up my hair and was able to style it perfectly. She made the curls in my hair come out and shine with ease. Mara made sure I left educated on how to take care of my hair. She also made sure I left with the products I needed. Extremely talented and professional staff. I would recommend Focus to anyone!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 405 | $27–$53 |
| Hairstyling | 251 | $27–$66 |
| Hair coloring | 142 | $101–$214 |
| Curly hair | 47 | $30–$58 |
| Blowdry | 44 | — |
| Hair highlighting | 43 | $123–$214 |
| Shampoo & conditioning | 37 | $35–$136 |
| Blowouts | 35 | $41–$109 |
