HVAC CONTRACTORS · TAMPA, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%68+10.2Craft & service 20%32+6.4Value 10%33+3.3Momentum 8%63+5Track record 7%65+4.6Accountability 5%2+0.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%68+10.2Craft & service 20%32+6.4Value 10%33+3.3Momentum 8%63+5Track record 7%65+4.6Accountability 5%2+0.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREFontana Brothers Heating & Air Conditioning
Better than 43% of HVAC contractors · #38 of 67
4.9★1,197 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
9%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Fontana Brothers Heating & Air Conditioning for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%
All 4 Google reviews tagged “Thermostat repair”
★ Christopher · 2 months ago
I was a loyal Fontana Brothers customer for over 5 years. I used them repeatedly for service calls, purchased two new AC systems for my home, referred my parents for another system, and have spent well over $40,000 with the company. When my AC recently stopped cooling again, only months after a prior service visit,…
Paid $200–400OverpricedA/C system maintenanceA/C system repairThermostat repair
★★★★★ Brandy · Edited 11 months ago
Very professional and explain things well. They take their time and do a great job!
Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Colette · Edited a year ago
The tech came out and was extremely courteous and professional. We will gladly recommend them to anyone.
A/C system repairThermostat repair+ Professionalism
★★★★★ Jadyn · a year ago
Rating only, no written review.
Paid $400–500Reasonable priceThermostat repair
vs category
Blue = Fontana, grey = HVAC contractors average
Rating over time
Price
$366+14% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 32%Reasonable 62%Overpriced 1%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%68+10.2Craft & service 20%32+6.4Value 10%33+3.3Momentum 8%63+5Track record 7%65+4.6Accountability 5%2+0.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
54
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
68
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
32
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
33
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
63
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
65
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
2
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+187 / −0
Professionalism
+230 / −1
Responsiveness
+197 / −2
Punctuality
+185 / −2
Value
+148 / −1
