Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%68+10.2Craft & service 20%32+6.4Value 10%33+3.3Momentum 8%63+5Track record 7%65+4.6Accountability 5%2+0.1Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCOREFontana Brothers Heating & Air Conditioning
Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 1,197 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and track record; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Fontana Brothers Heating & Air Conditioning is better than 54% of HVAC contractors.C
54
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Fontana Brothers Heating & Air Conditioning is better than 68% of HVAC contractors.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Fontana Brothers Heating & Air Conditioning is better than 32% of HVAC contractors.D
32
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Fontana Brothers Heating & Air Conditioning is better than 33% of HVAC contractors.D
33
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Fontana Brothers Heating & Air Conditioning is better than 63% of HVAC contractors.B
63
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Fontana Brothers Heating & Air Conditioning is better than 65% of HVAC contractors.B
65
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Fontana Brothers Heating & Air Conditioning is better than 2% of HVAC contractors.F
2
Reviews for your job
Customers hired Fontana Brothers Heating & Air Conditioning for 8 kinds of job.
Fontana Brothers Heating & Air Conditioning for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 42/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%
All 4 Google reviews tagged “Thermostat repair”
ChristopherLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
I was a loyal Fontana Brothers customer for over 5 years. I used them repeatedly for service calls, purchased two new AC systems for my home, referred my parents for another system, and have spent well over $40,000 with the company. When my AC recently stopped cooling again, only months after a prior service visit,…
Paid $200–400OverpricedA/C system maintenanceA/C system repairThermostat repair
Brandy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Very professional and explain things well. They take their time and do a great job!
Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Colette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
The tech came out and was extremely courteous and professional. We will gladly recommend them to anyone.
A/C system repairThermostat repair+ Professionalism
Jadyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $400–500Reasonable priceThermostat repair
Price
$366+14% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 32%Reasonable 62%Overpriced 1%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 276 | $37–$292 |
| HVAC system repair | 171 | $192–$955 |
| A/C system maintenance | 125 | $54–$441 |
| A/C system repair | 82 | $209–$880 |
| Install AC | 69 | $1.5k–$3.2k |
| HVAC duct & vent installation | 25 | $526–$2.5k |
| HVAC duct & vent repair | 21 | $344–$1.9k |
| Heating system installation | 17 | $1.4k–$2.8k |
