Tree service · Knightdale, NC · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty89−1.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★181 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Fonville Tree Service five stars based on 181 reviews, noting the owner replies to 96% of feedback. Customers frequently describe the crew as punctual, professional, and efficient, often highlighting fair pricing and thorough cleanup after removing trees or stumps. Recurring themes include clear communication regarding schedules and costs, as well as careful handling of property to prevent damage. The provided excerpts contain no low-star reviews or common criticisms.
Google rating: 5.0 out of 5 from 181 reviews (99% five-star).
Reviews on this page: 181 Google reviews (156 with written comments, 11 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Tree Removal Service serving Knightdale, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Fonville Tree ServiceTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fonville Tree Service: 99/100 on this factor. Category median: 95.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fonville Tree Service: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fonville Tree Service: 89/100 on this factor. Category median: 99.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fonville Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fonville Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
181 Google reviews we collected
5.0of 5
5 stars18099%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 156 written reviews
99%praise
Praise38299%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3447%
Reasonable3751%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response8121%
Quality & results7820%
Would recommend7419%
Price & value6517%
Staff & attitude5915%
Communication226%
Honesty & trust62%
What customers talk about
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a fantastic job removing the stumps, and the equipment they brought was badass—serious machinery that got the job done efficiently.”
“They did an excellent job removing a tree and lots of trimming.”
“Trimmed and removed a number of overgrown and damaged trees from our lot.”
“If you need trees/stumps removed, I highly recommend them!”
“I spoke with Brice he answered all my questions and gave me a super fair price.”
“Professional, hardworking, and impressive to watch.”
“Brice kept me informed on arrival time and did an excellent clean up when they were finished.”
“You would honestly not know they were here if it wasn't for the stump grinding.”
People customers mention
Brice18 reviews
Forest3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Fonville Tree Service for 7 kinds of job. Pick one to see what they paid and said.
BradLocal Guide · 88 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Fonville was a great resource for home and the removal of a couple of trees!! They were prompt and were excellent to deal with. I spoke with Brice he answered all my questions and gave me a super fair price. Also when they when they were done they cleaned up after themselves. If needed I definitely call them again. Thanks
Great priceTree stump grindingTree stump removalTree trimming & pruning
Hollee6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Excellent experience from start to finish! They did a fantastic job removing the stumps, and the equipment they brought was badass—serious machinery that got the job done efficiently. Professional, hardworking, and impressive to watch. If you need trees/stumps removed, I highly recommend them!
Brad6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Excellent results. Very satisfied. They worked quickly. Didn't tear up my yard and swept everything up afterwards. I think they also blew the leaves off my backyard. I highly recommend Brice and the men of Fonville Tree Service.
Great priceTree stump grindingTree removal
Jennifer1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Professional, Friendly Service from start to finish!! Clearing out old tree limbs and some trees from our yard, looks SO Much Better!! We Highly recommend Fonville Tree Service!
Tree trimming & pruningTree removal
Jeffrey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Excellent. Very good pricing and they did a ton of work in 1-day removing 17 pine trees.
Great priceTree stump grindingTree trimming & pruningTree removal
Eric2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Very friendly, professional service. Done in a timely manner as well. If you need trees removed or trimmed back, I highly recommend!
Fonville was a great resource for home and the removal of a couple of trees!! They were prompt and were excellent to deal with. I spoke with Brice he answered all my questions and gave me a super fair price. Also when they when they were done they cleaned up after themselves. If needed I definitely call them again. Thanks
Price assessment: Great price
Services: Tree stump grinding, Tree stump removal, Tree trimming & pruning, Tree removal
Response from the owner · 5 months ago
Thanks for your feedback Brad! We are so glad that you were happy with your service! We thank you for your support!
Hollee Nadeau6 reviewsiTotal number of Google reviews Hollee has written across all businesses on Google Maps, not just this one.
Excellent experience from start to finish! They did a fantastic job removing the stumps, and the equipment they brought was badass—serious machinery that got the job done efficiently. Professional, hardworking, and impressive to watch. If you need trees/stumps removed, I highly recommend them!
Brad R6 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Excellent results. Very satisfied. They worked quickly. Didn't tear up my yard and swept everything up afterwards. I think they also blew the leaves off my backyard. I highly recommend Brice and the men of Fonville Tree Service.
Price assessment: Great price
Services: Tree stump grinding, Tree removal
Jennifer teasley1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Professional, Friendly Service from start to finish!! Clearing out old tree limbs and some trees from our yard, looks SO Much Better!! We Highly recommend Fonville Tree Service!
Services: Tree trimming & pruning, Tree removal
Jeffrey Hirth2 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Faster than expected. They arrived a day early (after asking for permission). Trimmed the healthy trees (even ones we didn’t ask for that were crowding the gutter). Then took down the aged trees that were a potential hazard and ground the stumps. And left us some of the wood for use as next year’s firewood.
All done and the yard is tidy. My dad was a tree guy and he would have been proud of the work Brice and the crew did.
Price assessment: Great price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Chris Rettie1 reviewiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Brice and the team are pros! They are very professional, safe and the cleanup was amazing. Pricing very fair. The team is all business. I would highly recommend
Price assessment: Reasonable price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago
Thanks, Bill. Brice and we appreciate you taking the time to share this today, and we're grateful for your recommendation.
Rebecca RandazzoLocal Guide · 38 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Brice and his company were fantastic. From providing a reasonable quote for trimming back a very large tree, to working with my schedule, to arriving on time and doing the work faster than I ever thought possible. I cannot recommend them more highly and will definitely be using them again.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · 3 weeks ago
Thanks, Rebecca. Brice and we are grateful you shared this, and we would be happy to help again whenever you need us.
