How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%92+22.3Value 14%85+12Replies to reviews 7%3+0.2Momentum penalty91−0.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREFord of Columbia Service
Columbia, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #247Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 772 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Ford of Columbia Service for 8 kinds of job.
Ford of Columbia Service for tire rotations
Clear ✕All 70 Google reviews tagged “Tire rotations” · showing 20
Easily scheduled oil change & tire rotation. Vehicle was serviced in a timely manner as scheduled. I was notified of an open recall on the vehicle. Later I scheduled the recall repair. The recall repair was completed much quicker than estimated and I was kept notified of it's status all through the process.…
They did an okay job on the oil change only recommended services based on mileage not quality of fluid or filters with recommendations. Also on the oil change the tech was careless and damaged one of my wheels pretty bad with his/her socket.
Excellent customer service.
Always good customer service especially by Christian!
Great Experience and Knowledgeable Staff! I was in and out in no time at all. Very comfortable waiting area!
They have done my service for several years. I wouldn't go anywhere else.
Oil change and tire rotation got out pretty quick considering they seemed busy service department I am happy with not so much with the dealer always trying to buy my vehicle when I tell them over and over no
Fast, convenient and super friendly service. Thank you to Amber
Amazing service!! Love coming to this location.
Service advisor was excellent. Facility was very nice to wait and stay. Their service was very good.
Pleased with overall experience!
Always fantastic with Ford if Colunbia!!
Efficient and friendly. Very pleasant waiting area.
I have been dealing with Sloan Ford since 1999 and with Ford of Columbia when they took over. I've got good service from both and still do. They work hard to keep your investment running smooth with their great people and services. Thank you. Dave
They was able to take me in right away and they was able to change my oil and give me full service on my vehicle.
Just completed the 2nd service on my truck, including 2 recalls. Everything was completed in a timely manner. All the staff I interacted with were very courteous and helpful.
Nice people! Good work.
Fast, dependable service. Very knowledgeable staff excellent communication. This will be my preferred dealer from now on.
We were treated great on our recent visit for our second oil change on vehicle we bought new last year. Ben took very good care of us.
Awesome very friendly, helpful, and courteous. Let’s you know what needs done and comes gets you when they finish
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 80 | — |
| Tire rotations | 70 | — |
| Vehicle Inspection | 50 | — |
| Transmission | 21 | — |
| Auto maintenance | 19 | — |
| Electrical repair | 10 | — |
| General repairs & maintenance | 9 | — |
| Electrical | 6 | — |
