Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Forterra Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%97+14.8Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Forterra Pest Control

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 568 Google reviews

📞 Call (972) 349-1621Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Forterra Pest Control is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Forterra Pest Control is better than 100% of pest control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Forterra Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Forterra Pest Control is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Forterra Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Forterra Pest Control is better than —% of pest control services.–
—

Reviews for your job

Customers hired Forterra Pest Control for 8 kinds of job.

Forterra Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.105
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 105 Google reviews tagged “Bug & insect extermination” · showing 20

jimmy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had a great service experience with Caroline. She was friendly, professional and attentive to customer service. They are honest and fair with their pricing and provide top notch services.

Paid $140–160Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Paula11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cesar is always respectful of property, and does a great job.

Paid $80–100Rodent exterminationGeneral pest inspectionBug & insect extermination
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Freddy was great and very thorough. We’re very pleased with the service!

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Lorraine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Caroline is amazing! She was very professional and thorough with the pest control service and was extra careful with the corners of the house and was mindful of my pet’s areas. She explained the seasonal patterns of bug issues and treated the inside and outside accordingly.

Paid $160–180Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Amadeo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good eork

Bug & insect extermination
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Caroline did a fantastic job!!

Reasonable priceGeneral pest inspectionBug & insect extermination
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Freddy did a great job as always! He is an important asset to the Forterra team

Paid $120–140Reasonable priceBug & insect extermination
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job! Very thorough

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Helpful and friendly service!

Reasonable priceGeneral pest inspectionBug & insect extermination
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Allen was wonderful! Super thorough and professional :)

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Sreedevi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gabrael did great job. He made sure every places are sprayed.

Paid $60–80Termite exterminationSpider exterminationGeneral pest inspection
CELocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cody did a great job during our quarterly pest control! Thanks again!

Paid $160–180General pest inspectionBug & insect extermination
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fortera always does a thorough job. I highly recommend. Caroline serviced us this time, she took her time, she did a complete job, and she was very pleasant to speak with.

Reasonable priceBug & insect exterminationAnt extermination
MarcoLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been using Forterra for several years now. They always provide excellent service. Freddy is always attentive and keeps my property pest free

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
Lynn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent customer service. Friendly and thorough.

Bug & insect extermination
JenniferLocal Guide · 183 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chad is fantastic. I've been using Forterra since I moved to my new place in Crandall. Forterra's customer service, responsiveness and expert pest control and prevention is top notch. Thank you!! Update: Marq did a fantastic job for us. Knowledgeable, great customer service, did a great job.

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Randy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Frontera always does a fantastic service! My service technician, Parker, always does an great job and is a terrific communicator!!

Paid $100–120Great priceGeneral pest inspectionBug & insect extermination
george10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Gabrael of Forterra Pest Control did a great job at our house. I highly recommend Forterra and Gabrael! George

Bug & insect extermination
VALocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Parker did a wonderful job as always! Thank you to all of the Forterra Team. We appreciate you taking such great care of our family, especially my husband, Larry. You recognize his deadly allergy to bees/wasps and respond quickly to emergency calls! Fortunately, your diligence on your routine calls has almost…

Paid $120–140Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Judy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chad is wonderful. He listens to any particular issues I have. He does a great job and shows he cares.

Paid $140–160Reasonable priceGeneral pest inspectionBug & insect extermination

Show more bug & insect extermination reviews (85 more) →

Price

$101-13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection148$56–$128
Bug & insect extermination104$58–$128
Hornet & wasp extermination94$93–$282
Spider extermination44$67–$159
Ant extermination39$83–$246
Cockroach extermination35$81–$246
Rodent extermination32$103–$371
Mosquito extermination27$68–$108

Compare with

Haven Pest Solutions logoHaven Pest SolutionsExperts Score 100Dallas · 5.00★The CanMan Pest ControlExperts Score 98Dallas · 4.98★Eco-Safe Pest Control logoEco-Safe Pest ControlExperts Score 96Dallas · 4.95★