Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Forterra Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%97+14.8Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Forterra Pest Control

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 568 Google reviews

📞 Call (972) 349-1621Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Forterra Pest Control is better than 100% of pest control services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Forterra Pest Control is better than 100% of pest control services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Forterra Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Forterra Pest Control is better than 97% of pest control services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Forterra Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Forterra Pest Control is better than —% of pest control services.–
—

Reviews for your job

Customers hired Forterra Pest Control for 8 kinds of job.

Forterra Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Rodent extermination” · showing 20

Paula11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cesar is always respectful of property, and does a great job.

Paid $80–100Rodent exterminationGeneral pest inspectionBug & insect extermination
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job! Very thorough

Paid $140–160Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JenniferLocal Guide · 183 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chad is fantastic. I've been using Forterra since I moved to my new place in Crandall. Forterra's customer service, responsiveness and expert pest control and prevention is top notch. Thank you!! Update: Marq did a fantastic job for us. Knowledgeable, great customer service, did a great job.

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
KarenLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Miles, from Forterra, did our quarterly Pest Control today. I was very impressed. He did a very thorough job inside and outside my home. He even got rid of spider webs and wasp nests and things that were hanging outside on my house, that I hadn't even seen before. He was very knowledgeable and professional. I highly recommend Forterra pest control.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Ameet15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Chad was great and easy to talk to. I was able to provide my concerns and he provided ways to resolve the issues. He did a great job at my home and I would recommend him to anyone.

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Antonio11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everything was exactly

Paid $40–60Reasonable priceRodent extermination
Lowuan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Chad was very kind, respectful and knowledgeable about his job. He gave me a lot of insight on how to prevent and maintaining rodent control.

Paid $120–140Reasonable priceRodent extermination
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

So great and awesome service!

Paid $40–60Great priceHornet & wasp exterminationRodent extermination
Jesus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great job - tech (Cesar) thanks!

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Billy is alway on time and is thorough in taking care of our problem in a cheerful and friendly way. Very happy with Billy and Forterra.

Reasonable priceRodent extermination
JackLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ryan (tech) was polite, competent and knew his business. He was in and out. Great job! Related the traps and set up another appointment.

Paid $20–40Reasonable priceRodent extermination
CorrineLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chad was great!

Rodent extermination
Vickie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ryan came and explained everything that he was about to do.Sprayed inside and outside of the house.He’s always very professional and nice.He’s sprayed my house quite a few times

Hornet & wasp exterminationSpider extermination
JohnnyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My technician always does a good job and explains to me what he did. Excellent work ethic...

Reasonable priceHornet & wasp exterminationRodent extermination
James8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Cobie did a great job, took care of the wasp issue and went above and beyond my expectations.

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Casey Flowers provided our pest and rodent service last week and did a wonderful job! He was professional, friendly and very knowledgeable addressing any questions and concerns. Thank you Casey! ~ Paul Williams

Reasonable priceRodent extermination
MikeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Parker was great👌👌👍👍

Rodent extermination
Kaitlyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing and thorough. Went above and beyond on questions I had and helped in spots I was unsure of!

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
NicoleLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mason came out to do our initial treatment at our new home and he was phenomenal!! Professional, kind, great communication, and I truly felt like my concerns were listened to regarding pest control!!! So thankful to have found Forterra!!! I hope Mason becomes/remains our regular technician!!!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Isco14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chad Brown was very professional and respectful. He works fast, too. Can’t wait to see him again. Thanks, Chad.

Great priceRodent extermination

Show more rodent extermination reviews (13 more) →

Price

$101-13% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 66%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection148$56–$128
Bug & insect extermination104$58–$128
Hornet & wasp extermination94$93–$282
Spider extermination44$67–$159
Ant extermination39$83–$246
Cockroach extermination35$81–$246
Rodent extermination32$103–$371
Mosquito extermination27$68–$108

Compare with

Haven Pest Solutions logoHaven Pest SolutionsExperts Score 100Dallas · 5.00★The CanMan Pest ControlExperts Score 98Dallas · 4.98★Eco-Safe Pest Control logoEco-Safe Pest ControlExperts Score 96Dallas · 4.95★