Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
FOUR PAWS PET HOTEL BOUTIQUE & SPA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%66+4.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

FOUR PAWS PET HOTEL BOUTIQUE & SPA

Brownsville, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #40Position by Experts Score among all companies we track in this category. of 72 pet sitters · 4.7★ from 37 Google reviews

Request a call backWebsite ↗

Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.FOUR PAWS PET HOTEL BOUTIQUE & SPA is better than 77% of pet sitters.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.FOUR PAWS PET HOTEL BOUTIQUE & SPA is better than 69% of pet sitters.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.FOUR PAWS PET HOTEL BOUTIQUE & SPA is better than —% of pet sitters.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.FOUR PAWS PET HOTEL BOUTIQUE & SPA is better than 100% of pet sitters.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.FOUR PAWS PET HOTEL BOUTIQUE & SPA is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.FOUR PAWS PET HOTEL BOUTIQUE & SPA is better than 66% of pet sitters.B
66

Reviews for your job

Customers hired FOUR PAWS PET HOTEL BOUTIQUE & SPA for 3 kinds of job.

FOUR PAWS PET HOTEL BOUTIQUE & SPA for other pet boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Other pet boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Other pet boarding”

mariafernanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

100% recommend this place for your pets! Vero made sure my puppies were taken care of and sent 2-3 videos a day!

Great priceOther pet boarding
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luna estuvo muy feliz, me gusto porque me mandaban videos todos los dias, el precio muy accesible.

Great priceOther pet boardingDog groomingDog boarding
Janie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you ! four paw pet hotel for taking care of Lenny, it was our first time boarding our shitzu, and we were scare to leave him behind, Im so grateful and very happy that I found this pet hotel, very affordable and with great customer service, veronica is very passionate on what she does. Lenny stayed 9 days…

Great priceOther pet boarding
Samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My dog Jake stay at Four Paws Pet Hotel for 11 days, and I am very pleased with the treatment he got. He stayed in a roomy pen and had the option to play with other dogs. I got multiple videos of Jake a day which is the part I am most pleased with. This hotel is also very affordable. Vero and Ricardo seemed very…

Customer photo from Samantha's reviewCustomer photo from Samantha's review
Great priceOther pet boardingDog grooming
Florencia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excelente servicio y atención!

Great priceOther pet boarding
KarinaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

He llegado dos veces a mi perro y me siento tranquilo dejandolo en este lugar, la duena es muy atenta y me pudo conseguir alojamiento aunque fue de un dia para otro cuando llame para ver si tenia espacio

Reasonable priceOther pet boarding
imeldaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Had to leave my 3 dogs last minute and 4 Paws was veryy accommodating. They took my babies in before they opened and answered my text every time I checked in. They also sent me 2 videos a day to show me when they went outdoors. My babies were not stressed when I picked them up, but of course were happy to see me. Would definitely recommend.

Reasonable priceOther pet boarding

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 23%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Other pet boarding7—
Dog grooming3—
Dog daycare3—

Compare with

Wagging Tails Pet Store logoWagging Tails Pet StoreExperts Score 56Brownsville · 4.60★K9 King Dog Grooming & Boarding. logoK9 King Dog Grooming & Boarding.Experts Score 48Brownsville · 4.57★