Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Fox Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Fox Automotive

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 103 auto body shops · 5.0★ from 89 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Automotive is better than 99% of auto body shops.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Automotive is better than 96% of auto body shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Automotive is better than 99% of auto body shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Automotive is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Automotive is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Fox Automotive is better than —% of auto body shops.–
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Reviews for your job

Customers hired Fox Automotive for 4 kinds of job.

Fox Automotive for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 75
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Body & Trim”

Sophie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Went there against my insurance request who was pushing for a preferred shop but I trusted my gut and followed the advice of a friend who drives a car similar to mine Ryan and his team did a fantastic job delivered my car in timely matter and my 2023 red Audi Q3 looks like nothing happened to it

Customer photo from Sophie's review
Reasonable pricePaintingBody & Trim
ZahiLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best body shop in ABQ by a long shot. They did some body work for my truck and it looks like it came right off the line. Ryan is fantastic to work with.

Customer photo from Zahi's review
Great pricePaintingBody & Trim
KaelaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an amazing experience here. Ryan went above and beyond to take care of me. He called with regular updates, stayed late to get my car finished on time, and made what could have been a stressful experience incredibly easy. The repair quality exceeded my expectations, the pricing was very reasonable, and you can…

Great pricePaintingBody & Trim
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My front bumper was ripped off, I called Fox automotive to see if they can get me in last min and Ryan took me in the next morning. By the time I was off of work my car was completed and looked like nothing ever happened! Clean, professional, great price and friendly environment....Thanks Guys I will be back if I ever need anything!

Body & Trim
FaithLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t Thank Fox Automotive enough! What Angels . Ryan has restored my faith in humanity . He actually care about his customers. I couldn’t even begin to explain what a Blessing this place has been to me. I would recommend Fox Automotive for any body work . I will be a customer for Life !

Body & Trim
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Fox Automotive several times over the years……it is always the same…..fantastic ! Ryan the owner is hands on knowledgeable, friendly, and takes the time explains the what will be done…..great all around business!!

Body & Trim+ Punctuality+ Quality+ Professionalism
ElliottLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They repaired my Civic and did a great job. Looks brand new for the damage it was.recommend this shop to anyone and everyone. Honest and affordable pricing

Body & TrimGeneral repairs & maintenancePainting+ Punctuality+ Quality+ Professionalism
Keaton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fox Automotive does incredible work and takes extreme care in returning your damaged vehicle back to brand new. They will fight tooth and nail to make things right even when the insurance company tries to cheap out for refurbished or cheap non OEM parts. I would highly recommend anybody that needs their vehicle repaired to Ryan Fox at Fox Automotive.

Auto detailingBody & Trim+ Quality+ Professionalism+ Value
SorayaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Honestly so happy with the service I got here. They were busy but still able to be flexible and get me an honest suggestion of what was best for my car. There were some problems with the parts they had ordered and they overcame those speed bumps, finishing my car perfectly without any time delays. Honestly super pumped to have gone here. Chef kiss

Auto glass repairBody & TrimGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Sue9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceBody & Trim
Casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Body & Trim
Icc4 years ago★★★★★

Rating only, no written review.

Body & TrimGeneral repairs & maintenance
DawneLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimGeneral repairs & maintenance+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim13—
Painting8—
General repairs & maintenance7—
Auto detailing2—

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