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Fox Automotive

Auto repair shop · Albuquerque, NM · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 103 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 89 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Fox Automotive at a glance

Customers consistently praise Fox Automotive for high-quality body repairs, honest pricing, and professional communication, noting that the shop often resolves insurance disputes to ensure thorough fixes. Recurring themes include the owner's availability, timely delivery of vehicles, and a commitment to customer satisfaction through regular updates and warranty coverage. With a perfect five-star rating from eighty-nine reviews, the business has not replied to any customer feedback on Google.

  • Google rating: 5.0 out of 5 from 89 reviews (100% five-star).
  • Reviews on this page: 89 Google reviews (72 with written comments, 6 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 4, 2026.
  • Service: Auto Body Shop serving Albuquerque, New Mexico.

Data from Google, last updated November 1, 2026.

Score profile vs other auto body shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability96Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 90)Reliability: 96 (median 86)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Fox AutomotiveAuto Body Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Fox Automotive: 99/100 on this factor. Category median: 90.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Fox Automotive: 96/100 on this factor. Category median: 86.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Fox Automotive: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Fox Automotive: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Fox Automotive: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
–

Bar = this company · dark tick = category median.

Star ratings

89 Google reviews we collected

  • 5 stars89100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 72 written reviews

  • Praise13097%
  • Complaints43%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price480%
  • Reasonable120%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2922%
  • Staff & attitude2821%
  • Honesty & trust2418%
  • Would recommend2216%
  • Price & value1612%
  • Speed & response107%
  • Communication54%

What customers talk about

We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Ryan and his team did a fantastic job delivered my car in timely matter and my 2023 red Audi Q3 looks like nothing happened to it”
    “When I first got my car, the previous owner had damaged and scratched the front of the car.”
  • “Ryan is incredibly professional, totally honest and transparent.”
  • “…nst my insurance request who was pushing for a preferred shop but I trusted my gut and followed the advice of a friend who drives a car similar to…”
  • “I would absolutely trust them with my car again and highly recommend them to anyone looking for honest, high-quality work.”
  • “The repair quality exceeded my expectations, the pricing was very reasonable, and you can tell they genuinely care about their customers.”
  • “If you want your vehicle done right vs fast this is the place to go.”
  • “Ryan and his team are kind, highly knowledgeable, honest, and communicative.”

People customers mention

  • Ryan 15 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Fox Automotive for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

angel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was told about Fox Automotive by word of mouth. Excellent referral as far as I'm concerned and I'm spreading the word. I don't think you will be disappointed. Ryan will go to bat for you against the insurance company to do the right repairs. If you want your vehicle done right vs fast this is the place to go. Highly recommend.

Sophie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Went there against my insurance request who was pushing for a preferred shop but I trusted my gut and followed the advice of a friend who drives a car similar to mine Ryan and his team did a fantastic job delivered my car in timely matter and my 2023 red Audi Q3 looks like nothing happened to it

Customer photo from Sophie's review
Reasonable pricePaintingBody & Trim
ZahiLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best body shop in ABQ by a long shot. They did some body work for my truck and it looks like it came right off the line. Ryan is fantastic to work with.

Customer photo from Zahi's review
Great pricePaintingBody & Trim
KaelaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an amazing experience here. Ryan went above and beyond to take care of me. He called with regular updates, stayed late to get my car finished on time, and made what could have been a stressful experience incredibly easy. The repair quality exceeded my expectations, the pricing was very reasonable, and you can…

Great pricePaintingBody & Trim
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fox Automotive is the best! I had an amazing experience with this company! The customer service was top-notch, and the finished product exceeded my expectations. I highly recommend them to anyone looking for quality automotive paint/damage repair and excellent customer service.

Customer photo from Jeremy's reviewCustomer photo from Jeremy's review
Great pricePainting
Aaron18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan is incredibly professional, totally honest and transparent. I would trust him with my vehicle any day! Thanks Ryan!

Photos

Customer reviews

5.0 ★★★★★ 89 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
angel martinez9 reviewsTotal number of Google reviews angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was told about Fox Automotive by word of mouth. Excellent referral as far as I'm concerned and I'm spreading the word. I don't think you will be disappointed. Ryan will go to bat for you against the insurance company to do the right repairs. If you want your vehicle done right vs fast this is the place to go. Highly recommend.

Sophie Massis2 reviewsTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went there against my insurance request who was pushing for a preferred shop but I trusted my gut and followed the advice of a friend who drives a car similar to mine Ryan and his team did a fantastic job delivered my car in timely matter and my 2023 red Audi Q3 looks like nothing happened to it

  • Price assessment: Reasonable price
  • Services: Painting, Body & Trim
Zahi KakishLocal Guide · 10 reviewsTotal number of Google reviews Zahi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best body shop in ABQ by a long shot. They did some body work for my truck and it looks like it came right off the line. Ryan is fantastic to work with.

  • Price assessment: Great price
  • Services: Painting, Body & Trim
Kaela GudzLocal Guide · 12 reviewsTotal number of Google reviews Kaela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an amazing experience here. Ryan went above and beyond to take care of me. He called with regular updates, stayed late to get my car finished on time, and made what could have been a stressful experience incredibly easy. The repair quality exceeded my expectations, the pricing was very reasonable, and you can tell they genuinely care about their customers. I would absolutely trust them with my car again and highly recommend them to anyone looking for honest, high-quality work.

  • Price assessment: Great price
  • Services: Painting, Body & Trim
Jason Jia15 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very high quality of work. Efficient and honest.

Jeremy Terry4 reviewsTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fox Automotive is the best! I had an amazing experience with this company! The customer service was top-notch, and the finished product exceeded my expectations. I highly recommend them to anyone looking for quality automotive paint/damage repair and excellent customer service.

  • Price assessment: Great price
  • Services: Painting
Aaron Cress18 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ryan is incredibly professional, totally honest and transparent. I would trust him with my vehicle any day! Thanks Ryan!

Robert RossiLocal Guide · 63 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If getting your ride fixed RIGHT is more important than getting it fixed fast, bring it to Ryan at Fox! The endless 5-star reviews and glowing word of mouth are legit, and they keep him busy, so you'll have to wait your turn...but it will be worth it! Ryan will go to bat for you against the insurance companies when they only want to pay for a short-lived bondo fix on something that really needs replacing, and he and his team do beautiful work: so good you won't be able to see the blend lines...but that all takes time. If price is an issue, he will honestly lay out your options and their trade-offs. Ryan does a great job and stands behind his work, but most importantly he's someone you can trust. I send my enemies to the bulk body shops...my friends I tell about Fox Automotive.

L9 reviewsTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fixed my son's car within our price parameters. Fantastic work and ethical people. Highly recommend!

Carrie McCullochLocal Guide · 21 reviewsTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I took my fleet vehicle here and they did such an amazing job repairing damage from a parking lot fender bender. The team is very professional and very nice. I can't really comment on pricing since my fleet service paid for this, but Fox Automotive still offered a warranty on all the work and told me to notify them if anything was wrong. Great service! Great work on my Tesla! I would 100% recommend.

Fox Automotive on Google Maps →

Business details